Residenssit – Tel Aviv

”Great location, but disappointing service and cleanliness While the location was ideal, I expected much more from a hotel of this caliber. Unfortunately, my stay fell short in several key areas: • Room Cleanliness: The bathroom had noticeable hygiene issues. There was mold along the bottom of the glass shower doors, and the top window was very dirty. • Breakfast: While they offer a breakfast bar, the selection was just okay and did not live up to the high standards of other Herbert Samuel hotels...

”Nice hotel near the beach. Rooms facing street are quite noisy. If you are a light sleeper take your air plugs with you”

”Convenient, clean, frendly staff and professional.”

”Hyvä sijainti, mukavat tilat, hyvä aamiainen”

”Very good location next to the beach. Spacious room. We slept well. Very good breakfast. Nice pool area with sun loungers and free towel service. Wifi is very slow.”

”We stayed at the property with family. It was not exactly as the pictures but the beds were very comfortable. It was clean. The staff was very friendly. It is right across from the beach!”

”Everything good, except it was not told before that pool was closed”

”Kodikas ja laadukas hotelli, jossa harvinaisen ystävällinen palvelu. Israelissa asiakaspalvelun taso ei ole aina kovin kummoinen, mutta tämä hotelli oli positiivinen poikkeus. Aamiaisella oli panostettu määrän sijasta laatuun ja hotellissa sai juoda kahvia ja teetä ilmaiseksi pitkin päivää. Myös mahdollisuus lainata polkupyöriä oli mukava lisä. ”

”We enjoy iur stay for almost 13 days. the staff was very nice and restaurant provided a great breakfast . we like everything about this hotel. we definitely will come back”

”Iloinen ja lämmin vastaanotto viihtyisässä pienessä hotellissa. Junior-huone on kompakti ja täysin riittävä. Kalliissa Tel Avivissa hinnaltaan mainio. Hotellin ympäristö on vehreä, ja sijainti silti keskeinen. Aamiaiskupongit valittuihin lähikahviloihin ovat minulle sopiva idea. Valitsisin uudelleen.”

”The location of the hotel and the friendliness of the staff made my stay memorable.”

”Ainoa hienoinen miinus: Toivoisin että henkilökunta kiinnittäisi enemmän huomiota tervehtimiseen aamuin illoin. Henkilökunnan keskenäinen keskustelu , tietokoneeseen tuijottaminen tai oman puhelin näprääminen ei saa olla tärkeämpää kuin asiakkaiden huomioiminen! Ja jos on kiire , niin edes silmäkontakti että tiedetään tulleen nähdyksi. Mutta kiva kun on kansainvälistä porukkaa! :)”

”The room was very basic, surprised that it was called a superior room. At the time of booking I wish the Hotel would have indicated that there was construction taking place. It was right in front of our room and was noisy till 2am. Not cool when the hotel and Expedia do not mention there is construction that is on going. The breakfast was at a restaurant separate from the hotel and was very basic. The server, could not be bothered. To her we were more of a headache.”

”We arrived at the hotel after mid-night with prepaid rooms. The lady claimed that none of our 4 credit cards work. Finally she managed to put them through "another program" - even then she claimed that problem is with our cards which we'd used and continued to use during the trip without problems. Next day found bed bug or some other animal in the bath room - see pictures. During the second day the TV did not work for couple of hours despite maintenance guy came to see it. Wi-Fi was poor and...