Dear guest, thank you a lot for sharing your feedback here about your stay at Roca Nivaria GH. We are delighted to read that you had a pleasant stay with us and that you could appreciate our services & facilities. It would be a pleasure to welcome you back in the future. Warm regards, The Management.

Dear Laura, Thanking you in first place for the time you have taken to write your comments here. We feel sorry to read your disappointment. According to the questionnairies of the quality department, a huge number of guests are more than happy with the services, and we can confirm that our hotel has an increasing number of repeater guests, which means their complete satisfaction with the hotel as a 5 star and its 5 star services, as well as the perfect relationship between price-quality, but we are also aware that unfortunately we cannot please everybody. We always try to improve our service level to meet all clients´ expectations and we take guests comments and criticism very seriously. Willing to welcome you again and to be of service at the Roca Nivaria Gran and Adrian Hoteles, so that you can confirm the improvements we have realized with many satisfied Guests. Warm regards, The Management.

Lieber Florian,5/5 Perfekte Bewertung, vielen Dank! Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch wieder begrüßen zu dürfen.Liebe Grüsse aus Teneriffa

Dear Amit,thank you very much for choosing to stay with us and for taking the time to rate your experience. We truly appreciate your excellent 5 out of 5 rating.We hope that everything during your stay met or exceeded your expectations. Your feedback means a lot to us and serves as motivation to continue delivering exceptional service.We would be honored to welcome you back in the future for another memorable stay. Please remember that if you ever require any assistance, you can always reach out to us prior to your booking.Kind regards,

Lieber Volker,Vielen Dank für ihre schone Bewertung. Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch wieder begrüßen zu dürfen.Das Hotelteam des Roca Nivaria GH

Dear Mr. Keith,thank you very much for choosing to stay with us and for taking the time to rate your experience. We truly appreciate your excellent 5 out of 5 rating.We hope that everything during your stay met or exceeded your expectations. Your feedback means a lot to us and serves as motivation to continue delivering exceptional service.We would be honored to welcome you back in the future for another memorable stay. Please remember that if you ever require any assistance, you can always reach out to us prior to your booking.Kind regards,

Dear Cora,Thanks for your review, we are delighted that we have met almost 100% your expectations. We appreciate your comments for improve our service. We look forward to welcome back you here at our Roca Nivaria GH.

Liebe Sabine,5/5 danke sehr für Ihre fantastiche Bewertung!Ihr Hotelmanagement und Hotelsteam - Roca Nivaria GH

Lieber Christian,Vielen Dank und bis bald!Ihr Hotelmanagement und Hotelsteam - Roca Nivaria GH

Dear Stephen,Thank you for your kind review. We're delighted to hear that we met your expectations during your stay at our GH Roca Nivaria. We look forward to welcoming you back in the future.Best regards,Your hotel management and the hotel team

Dear Maja,Thanks very much for your very good rating and for your stay with us at our GH Roca Nivaria.We look forward to welcome back you here soon.Your Hotelmanagement and Hotel team

Lieber Herr Werner,vielen Dank, dass Sie unser Hotel Roca Nivaria für Ihren Urlaub ausgewählt haben und uns Ihre freundliche Bewertung über Expedia zukommen lassen.Wir freuen uns, dass Ihnen unser Hotel, Frühstücksbuffet und Zimmer hervorragend gefallen haben und Sie ein schönes Urlaubserlebnis bei uns hatten.Wir bedanken uns für Ihre Weiterempfehlung und Vertrauen in Adrian Hoteles und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit sonnigen Grüßen, Ihre Hotelleitung.

Thank you very much for your 5 STAR rating. We hope to see you again soon!Sunny regards, The Management.

Cher Serge, Nous vous remercions d'avoir choisi la Roca Nivaria GH comme destination de vacances.Nous sommes heureux de savoir que vous avez laissé des commentaires sur votre séjour à l'hôtel et nous prenons note de vos remarques constructives.Pour améliorer continuellement notre hôtel, nous prenons note de vos suggestions et de vos critiques constructives.L'équipe se réjouit de pouvoir vous accueillir à nouveau à l'avenir.Avec nos meilleures salutations. La direction.

Dear Christine,Thank you for your kind and positive review and for choosing our hotel for your holidays in Tenerife. It's a pleasure to read that you enjoyed our resort and that you would love to come with your grandchildren . We look forward to welcoming you back to our hotel in the future. Sunny regards, The Management.

Thank you very much for your 5 STAR rating for our staff. We hope to see you again soon!Sunny regards, The Management.

Cher client,Merci pour votre publication ici sur Expedia. Nous sommes désolés d’apprendre que votre séjour n’ait pas répondu complètement à toutes vos attentes.Sil y a des règles, cest que nous avons été obligé à les implanter pour ainsi atteindre un public cinq étoiles dans un hôtel cinq étoiles.Nous apprècions votre opinion, mais après 18 ans que lhôtel est ouvert, il y a certes normes et règles qui ont toujours bien fonctionnés.Merci beaucoup de votre compréhension.

Dear Cameron, Thank you for your review of our hotel, ROCA NIVARIA on Expedia.We regret that your stay did not meet 100% of your expectations. We constantly work to ensure an excellent level of satisfaction among all guests who select our resort for their holiday.On behalf your comments:The All inclusive package includes:• Breakfast/Lunch/dinner in the main buffet restaurant• Snacks in Pool bar Ahemón• You can change your buffet dinner for one of our themed restaurants, Burgos or Verona, always with prior reservation.• Drinks: all drinks of our promotion are included until closing time, and you also have a discount of 40% on all drinks, which are not included in the list.• Minibar is replenished daily.• The coffee&tea facilities in the room are replenished daily.Our main restaurant, Garoe, has 2 different show cooking areas. In the restaurant you can choose from a variety of fish specialties prepared fresh daily.On the terrace with sea view you will find our grill station with a variety of freshly prepared meats and sausages. Every day we change the theme evenings.We wish you all the best. Sincerely, The Management.

Dear Jordan,Thank you for your kind and positive review and for choosing our hotel for your holidays in Tenerife. We are delighted that we were able to meet your full expectations in service. We look forward to welcoming you back the 5th time to our hotel in the future.Sunny regards,The Management.

Thank you very much for your 10/10 rating. We hope to see you again soon!Sunny regards, The Management.

Dear Sharon Jit,Thank you very much for your great review here at Expedia about our Hotel Roca Nivaria. We are very pleased that you enjoyed everything with us and had a wonderful holiday experience.We are delighted that we were able to meet your full expectations.Can't wait to welcome you back again.Sunny regards. The Management.

Thank you very much for your 10/10 rating. We hope to see you again soon!Sunny regards.

Dear Karen,Thank you very much for your wonderful review here at Expedia about our Hotel Roca Nivaria. We are really pleased that you enjoyed our Roniaventura with your children, also mentioning our sunbed handling and availability . Thank you so much for the detailed recommendation for our rooms, views and service. We are delighted that we were able to meet your full expectations.Can't wait to welcome you back again.Sunny regards.

Thank you very much Ann Cecilia, for taking time to share your experience at our Hotel Roca Nivaria. Our staff is a great treasure and heart of the company. We will forward your kind words to our team.We are very grateful that we exceeded your expectations.Thank you once again for your recommendation and trust in Adrian Hoteles. We can’t wait to welcome you back soon. Sunny, warm regards, from our Team & the Management

Apreciado Jonathan,Sentimos que su estancia no haya cumplido el 100% de sus expectativas. Trabajamos constantemente para garantizar un excelente nivel de satisfacción entre todos los huéspedes que eligen nuestro hotel para sus vacaciones.Por favor, siéntase libre de ponerse en contacto con nosotros para más detalles. Gracias por tomarse el tiempo de hacernos llegar sus comentarios.Le deseamos todo lo mejor y esperamos poder darle la bienvenida de nuevo.Saludos cordiales, La dirección.

Thank you very much for your 5 point 5 rating. We hope to see you again soon!Sunny regards, The Management.

Dear Renee,we would like to thank you for your comments about your stay in our hotel. We are glad to read that you have enjoyed a big celebration in group all together, and we also enjoy when we see that our guests come to celebrate special dates and occasions. We apologize in reference to the inconveniences caused, but we have to follow the high quality standards regarding the food that we keep in our kitchen, as every piece of food that enters has a trace of ingredients, allergens, expiration dates, etc etc, so we cannot admit food from outside except our regular food. Thanks again for your comments, as we can take note of the things that perhaps we have to consider to modify for your comfort. It would be a pleasure to have you all together again in future.

Dear Mr. Michael David,Thank you for choosing our Hotel Roca Nivaria for your holiday and for giving us your fabulous review via expedia.We are really delighted to read that you enjoyed our resort and entire service and that you had a lovely holiday experience with us. With great honor we pass on your positive remarks regarding our service staff accordingly. We are very grateful that we exceeded your expectations.Thank you once again for your recommendation and trust in Adrian Hoteles. We can’t wait to welcome you back soon. Sunny, warm regards, from our Team & the Management

Thank you very much for your 5 STAR rating. We hope to see you again soon!Best regards, The Management.

Liebe Regine, lieber Oliver, vielen Dank für Ihren freundlichen Kommentar. Es ist schön zu lesen, dass Sie einen angenehmen Urlaub bei uns verbracht haben, und wir würden uns freuen, Sie bald wieder bei uns willkommen heißen zu dürfen. Mit freundlichen Grüßen