Ulkouima-allas, aurinkovarjoja, aurinkotuoleja

Arvostelut: Sol Sun Beach Apartamentos

3 out of 5
Sol Sun Beach Apartamentos
Calle Londres, 3, Playa de Fanabe, Costa Adeje, Adeje, Tenerife

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 43 kautta 168 arvostelua" "
Arvosana 8 - Hyvä. 61 kautta 168 arvostelua" "
Arvosana 6 - OK. 44 kautta 168 arvostelua" "
Arvosana 4 - Huono. 14 kautta 168 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 168 arvostelua" "

7,6/10

Siisteys

7,4/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

7,2/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Juha

Hyvää: Siisteys ja huoneen mukavuus
Suosittelen
Aamupalalla vaihtoehtoja varmasti joka makuun, tstävällistä porukkaa respassa.Ei mitään moitittavaa.
Yöpyi 7 yötä tammikuussa 2024
Yeray Díaz- Guest Experience Manager. vastasi 28.1.2024
Dear Juha, Thank you very much for choosing SOL Sun Beach for your holidays at Tenerife as well as for sharing such a stunning review about your experience with us. We are looking forward to welcoming you soon.Kind regards,

8/10 Hyvä

Juho

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Pool
View
Morning coffee
Pool
Yöpyi 10 yötä tammikuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 16.2.2022
Dear Juho, First of all, we would like to thank you for choosing our hotel, SOL Sun Beach, for your holidays at Tenerife. We are very happy to know you enjoyed your stay with us, since our main goal is to provide memorable experiences to our guests. We hope to have the opportunity to welcome you back soon. Best regards,

6/10 OK

Pekka

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Ensimmäinen huone homeinen, piti maksaa lisähintaa uudesta. Ystävälliset henkilöt resepsuunissa. Naapuri huoneessa lämpöpumppujen piti meteliä 24/h.

6/10 OK

Matkaava perhe

Huonoa: Huoneen mukavuus
hinta/laatusuhde ok
Kuluneet ja yksinkertaiset huoneet, mutta ihan ok. Mukavaa ohjelmaa iltaisin hotellissa!

10/10 Loistava

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent room over looking pool. Perfect for our requirements. Good choice of breakfast options.pool area clean and well looked after. Ideal position for bars and restaurants would recommend this property highly
Yöpyi 10 yötä toukokuussa 2024
Yeray Díaz- Guest Experience Manager. vastasi 25.5.2024
Dear Paul, Thank you for choosing SOL Sun Beach for your holiday at Tenerife and for the time spent to share your review.We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our apartment, our breakfast as well as our stunning location. We are looking forward to welcoming you soon.Kind regards,

10/10 Loistava

Elaine

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Noise from a motor within the hotel all day and night. Told reception but nothing improved
Yöpyi 7 yötä huhtikuussa 2024
Yeray Díaz- Guest Experience Manager. vastasi 5.5.2024
Dear Elaine, Thank you for choosing SOL Sun Beach for your holiday at Tenerife and for the time spent to share your review.We are sorry for any inconvenience you have had during your stay with us. We have already forwarded your comments to all the team, in order to improve our service. We are looking forward to welcoming you again soon.Best regards,

10/10 Loistava

Ian

Yöpyi 1 yön tammikuussa 2024
Yeray Díaz- Guest Experience Manager. vastasi 21.1.2024
Dear Ian, Thank you very much for choosing us and for taking your time to share your splendid valuation. We hope to see you again soon. Kind regards,

10/10 Loistava

Hayley

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved our stay at sol sun, wouldn’t hesitate to go back!!!
Yöpyi 8 yötä joulukuussa 2023
Yeray Díaz- Guest Experience Manager. vastasi 21.1.2024
Dear Hayley, Thank you very much for choosing SOL Sun Beach as your home during your holidays at Tenerife. We are very delighted to read such a beautiful words about your experience with us. We would like to see you again soon. Best regards,

2/10 Hirveä

Toby

Matkusti perheen kanssa
Huonoa: Siisteys ja huoneen mukavuus
Avoid if you have a family
Rooms very tired. Pool freezing cold. Food not very nice. Cocktails made badly. They also don’t read the special requests.
Yöpyi 5 yötä joulukuussa 2023
Yeray Díaz- Guest Experience Manager. vastasi 21.1.2024
Dear Toby, Firstly, we would like to thank you for choosing us for your deserved holidays at Tenerife. On the other hand, we regret if the experience was not at your complete satisfaction, since our main goal is to offer unforgettalble moments to our lovely guests. Of course, we have taken good note about your feedback. We would like to have the chance to welcome you again. Kind regards,

10/10 Loistava

Sashka

Hyvää: Siisteys ja huoneen mukavuus
Nice hotel , very good service
Yöpyi 8 yötä kesäkuussa 2023
Yeray Díaz- Guest Experience Manager. vastasi 24.6.2023
Dear Sashka, Thank you for choosing SOL Sun Beach for your holiday at Tenerife and for the time spent to share your review.We are delighted to know that you enjoyed a pleasant stay with us, highlighting the very good service. We are looking forward to welcoming you soon.Kind regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2023
Yeray Díaz- Guest Experience Manager. vastasi 20.5.2023
Dear guest, Thank you very much for your valuation as well as for taking yout time to share it through this site. We are looking forward to welcoming you again soon.

10/10 Loistava

Lisa

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent property staff very polite & helpful. Pool area & sunbathing area fantastic with beautiful views. Breakfast & pool side good & drinks excellent , have nothing to complain about
Yöpyi 9 yötä maaliskuussa 2023
Yeray Díaz- Guest Experience Manager. vastasi 1.4.2023
Dear Lisa, Thank you for your preference in selecting SOL Sun Beach for your holiday to Tenerife, as well as for the time you have taken to share your experience through Expedia. It is a delight for our team to know that you have appreciated our facilities. In addition we genuinely appreciate your kind words about our staff’s assistance as well as for our breakfast buffet. We are looking forward welcoming you back for your next holiday.Kind regards,Yeray DíazGuest Experience Manager

10/10 Loistava

Jens

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 7 yötä helmikuussa 2023
Yeray Díaz- Guest Experience Manager. vastasi 2.3.2023
Dear Jens, We would like to begin by thanking you for choosing SOL Sun Beach for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to know such positive valuation about your experience with us. We are looking forward to welcoming you again.Kind regards,

6/10 OK

Monica

Huonoa: Siisteys
Bodde i typ annan byggnad där vi fick gå ut från lobbyn runt huset en lång uppförsbacke sen trappor Tungt med tunga resväskor Bra utsikt mot pool och hav men hade hellre tagit ett billigare rum i själva hotellkomplexet med delvis havsutsikt Dåligt Wi-Fi/internet
Yöpyi 7 yötä tammikuussa 2023
Yeray Díaz- Guest Experience Manager. vastasi 20.1.2023
Dear Monica,Thank you for choosing SOL Sun Beach for your holiday at Tenerife and for writing such a thorough review about your stay with us.We regret if your stay at our resort did not meet your expectations. We always do our best to provide our guests with unique experience and we are sorry that in your case we did not succeed in this proposal.Beside this, we are glad to read that you have enjoyed our pool and sea views. We are looking forward to welcoming you to SOL Sun Beach. Kind regards,

8/10 Hyvä

Adam

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Dont expect the moon on a stick
Stayed here as other hotel cancelled ,so glad they did . If your after five star its not. But what it is , is a good hotel in the best !ocation right in the heart of the action .Right on the best beaches ,some fab resturants at your door .Not five star but not a bad place to stay if your not a fussy family .Pools great for little ones as it has walk in areas rather than steep sides in the shallow areas .well worth a try if you dont need five star amenities .Supermarket two mins from the room for a cheeky bottle of vino or to feed the kids after a hard day playing on the beach /pool if they dont want to go back out on an evening .Pool bar cheap . No kids entertainment but we had a grate time there .Breakfast isnt the best but you wont go hungry ,you can get plenty of plates as we did minimum three courses unless your fussy .Its on our radar for next new year
Yöpyi 6 yötä joulukuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 20.1.2023
Dear Adam, Firstly thank you for choosing SOL Sun Beach and for sharing your feedback.We are glad to know that you and your entire family have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, pools as well as on our central location.We are looking forward to welcoming you again soon.Best regards,

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Once again, fabulous!
Fantastic, have now stayed here 3 times and cannot fault the service or location! Thanks 😊
Yöpyi 7 yötä marraskuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 27.11.2022
Dear James, We would like to begin by thanking you for choosing SOL Sun Beach for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our service and our location. We are looking forward to welcoming you again.Kind regards,Yeray DíazGuest Experience Manager

6/10 OK

olivier

Yöpyi 1 yön heinäkuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 22.1.2023
Dear Olivier, On behalf of all the team, thank you for your good valuation about your recent experience with us. We are looking forward to welcoming you again soon.Best regards,

8/10 Hyvä

Christian

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Le petit déjeuner était correct. La piscine, très bien. L'emplacement de l'hôtel, Top. Manque micro onde dans la cuisine ainsi qu'un parasol et transat sur la terrasse.
Yöpyi 14 yötä heinäkuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 31.7.2022
Dear Christian, Firstly thank you for choosing SOL Sun Beach and for sharing your feedback with the travelers of Expedia. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, location, pools as well as on our gastronomic offer. We are looking forward to welcoming you again soon. Best regards,

10/10 Loistava

JOSE

Yöpyi 3 yötä heinäkuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 31.7.2022
Estimado Jose, Muchas gracias por habernos elegido y por tan magnífica valoración. Nos alegra que haya tenido una experiencia de 10. Le esperamos pronto de nuevo en SOL Sun Beach.

8/10 Hyvä

Nathalie

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 14 yötä toukokuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 22.1.2023
Dear Nathalie, Thank you very much for such a wonderful valuation about your stay at SOL Sun Beach. We are looking forward to welcoming you again soon.Best regards,

8/10 Hyvä

Caroline

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La première chambre que l'on nous a présenté était en contre bas de la route et devant les poubelles de l’hôtel. Nous avons demandé de changer de chambre, la deuxième chambre proposée le lendemain était très bien.
Yöpyi 7 yötä toukokuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 22.1.2023
Dear Caroline, Thank you for choosing us for your holidays at Tenerife. We appreciate your good valuation and we are very happy to know you were finally satisfied with the experience. We are looking forward to welcoming you again soon.Best regards,

8/10 Hyvä

James

Yöpyi 10 yötä maaliskuussa 2022
Yeray Díaz- Guest Experience Manager. vastasi 15.4.2022
Dear James, Thank you for choosing our SOL Sun Beach for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards, Yeray Díaz Guest Experience Manager

8/10 Hyvä

Nat

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 21 yötä marraskuussa 2021

10/10 Loistava

Henrik

Hyvää: Siisteys ja huoneen mukavuus
Super sted
Super venligt personale, fantastisk rengøring covid-19 taget i betragtning. Alt i alt et sted vi har besøgt flere gange og som vi vil komme til igen.
Yöpyi 10 yötä marraskuussa 2021
Laura Correa Guest Experience Manager vastasi 27.11.2021
Dear Henrik, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. We are looking forward to welcoming you soon. Kind regards,

8/10 Hyvä

Jóhann

Hyvää: Siisteys ja huoneen mukavuus
Great location
Great location near Fanabe beach. Meny good restaurants just few steps away. The apartment was clean. Over all it was nice to stay there.
Yöpyi 14 yötä syyskuussa 2021
Laura Correa Guest Experience Manager vastasi 5.11.2021
Dear Jóhann, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards,

10/10 Loistava

Anna G

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Amazing
The food is good and the staff is awesome
Yöpyi 10 yötä syyskuussa 2021
Laura Correa Guest Experience Manager vastasi 28.9.2021
Dear Anna G, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our food and staff services. We are looking forward to welcoming you soon. Kind regards,

8/10 Hyvä

Desirée

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys
Yöpyi 2 yötä kesäkuussa 2021

6/10 OK

Kevin

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
It's OK, comfy but not good view and pretty old
It's an OK place, it's clean, every amenaties but check-in is the slowest I have experimented in my whole life. I was alone it took 45 min to get my keys... They do everything with paper, printing document one by one... 2021.. E signature, digital contact, computer exist.. Maybe time to throw away the typewriter.
Yöpyi 3 yötä maaliskuussa 2021
Laura C- Gex vastasi 22.4.2021
Dear Kevin, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Sol Sun Beach for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to keep improving and to provide our guests great memorable experiences. However, we regret if your experience at the check in time did not meet your expectations and you may rest assured that we will take into consideration your feedback in order to improve in our proposal to the continuous amelioration of our services. The entire team is looking forward to having the pleasure to welcome you at Sol Sun Beach. Best regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Det var litt rot når vi kom da de ønsket bekreftelsen i PDF utskrift, vi hadde kun en Mail fra expedia, men det ordnet seg. Vi oppgraderte rommet og fikk havutsikt. Supert hotell nær alle faciliteter.
Yöpyi 9 yötä helmikuussa 2020
Laura C- Guest Experience vastasi 26.2.2020
Dear Guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards,

6/10 OK

Ekaterina

Hyvää: Siisteys
ok, but nothing more
Good location close to the beach. Nice pool area. Great balcony. But: the hotel is old - renovation needed. Reception is very slow. Breakfast is very basic with too many people and too few staff. But the biggest problem for me was the sound isolation - you can hear the neighbors very well. Was good for one night, but not for the proper vacation
Yöpyi 1 yön helmikuussa 2020
Laura C- Guest Experience vastasi 26.2.2020
Dear Ekaterina, We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Sol Sun Beach for your holiday. We regret if your stay with us was not up to your expectations. I have already forwarded your comments to our area supervisors in order to detect any area of improvement in this aspect, since we believe that our guests’ opinion is the most important tool for our daily amelioration. Beside this, we appreciate your positive comments about our pools and we hope you enjoyed your stay with us. We hope to have the possibility to welcome you again. Kind regards,

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Het zwembad heerlijk. Het is verwarmd en heeft verschillende dieptes. Het ontbijt vinden wij wat minder. Weinig keus en elke dag hetzelfde. Het is een knus complex en aan de boulevard. Wanneer je de deur uitloopt ben je onmiddellijk tussen de restaurants, bars en andere vertier.
Yöpyi 7 yötä helmikuussa 2020
Laura C- Guest Experience vastasi 26.2.2020
Dear guest, Thank you for your preference in selecting Sol Sun Beach for your holiday to Tenerife, as well as for the time you have taken to share your experience. It is a delight for our team to know that you have appreciated our facilities created for each of our guests to find their made-to-measure experience. We really sorry if the breakfast services was not up to your expectations and you you may rest assured that we will take into consideration your feedback in order to improve in our proposal to the continuous amelioration of our services. We are looking forward welcoming you back for your next holiday. Kind regards,

8/10 Hyvä

Isidro

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2020
Laura C- Guest Experience vastasi 26.2.2020
Estimado Isidro, Le agradecemos que nos haya escogido para sus vacaciones en Tenerife, como por compartir sus comentarios con nosotros. Quedamos a su disposición y esperamos poder recibirle pronto de nuevo. Un cordial saludo,

6/10 OK

Tarkistettu asiakas

Matkusti kumppanin kanssa
Huonoa: Siisteys
Nel periodo di permanenza di una settimana, non sono mai state fatte le pulizie all'interno dell'abitazione. Il cambio asciugamani effettuato una sola volta.
Yöpyi 7 yötä joulukuussa 2019
Laura C- Guest Experience vastasi 16.1.2020
Dear guest, We would lik to thank you for choosing us for your last stay in Tenerife. We really sorry to read your comments, since we have cleanning service every day, towels change five time per week and beed change every three days. Anyway we really sorry if we did not meet your expectations. Remain at your disposal. Best regards.

6/10 OK

Diego, Italy

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys
La struttura nel suo complesso e’ positiva. Non è recentissima ma comunque in ordine. Ottime le colazioni, la posizione vicino alla spiaggia, silenziosa. Abbiamo purtroppo avuto un disguido con il nostro cane. Quando abbiamo prenotato non ci era stato detto del pagamento a parte per il nostro cucciolo. Neanche al momento del check-in. C’è’ stato richiesto il saldo per il cane il giorno prima della partenza. Diciamo che non è stata una bella sorpresa...
Yöpyi 6 yötä joulukuussa 2019
Laura C- Guest Experience vastasi 16.1.2020
Dear Diego, Firstly thank you for choosing Sol Sun Beach and for sharing your feedback with the travelers of Expedia. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, location as well as on our gastronomic offer. Regarding your comment about the dog, we would like to inform you that you have the information on Expedia and in our website. However, we really sorry if the reception staff did not inform at the check in time. We are looking forward to welcoming you again soon. Best regards.

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tolle Lage Sehr freundliches Personal Schöne Poolanlage
Yöpyi 12 yötä joulukuussa 2019
Laura C- Guest Experience vastasi 9.1.2020
Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Sol Sun Beach for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to keep improving and to provide our guests with unique and memorable experiences. The entire team is looking forward to having the pleasure to welcome you at Sol Sun Beach. Best regards,

6/10 OK

Kazuo

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
立地は最高。。。
立地は最高でしたが、言い換えると周りにレストランが多く、 夜中まで音楽が聞こえてきて、うるさかったです。 ホテルのWIFIはあまり繋がらなかったので、プールサイドでネットを楽しもうと思ってたけど、できずにすこし残念。
Yöpyi 7 yötä joulukuussa 2019
Laura C- Guest Experience vastasi 26.2.2020
Dear guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are very happy to know that you enjoyed your holidays with us. In the same way, we apologize if you perceived noises in your room coming from outside. We remind you that for future stays, you can always ask to our reception team so they can offer assistance and if necessary you can arrange a room change. In relation to your impressions about the Wi-Fi connection, let us indicate that we have already informed to our IT department of your case, so that they can check the signal and solve any deficiency in the service We are looking forward to welcoming you soon. Kind regards,

6/10 OK

Tarkistettu asiakas

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu
Die Unterkunft ist Zentral. Der Strand ist in der Nähe und viele Restaurant in der Umgebung. Die ganze Anlage hat schon bessere Tage gesehen. Den Lift haben wir einmal benutz und nie wieder, weil man angst hat, dass dieser noch stecken bleibt. Alles ist sehr hellhörig. Wir sind jetzt im Dezember gewesen und es ging gerade so mit der Lautstärke. Leider hatten wir ein Zimmer, das neben dem Restaurant war. Man hat einiges vom Restaurant mitbekommen. In der Sommersaison würde ich das Zimmer keinem Empfehlen. Das Frühstück war oke, ausser das es einmal verschimmelte Tomaten serviert wurde. An der Rezeption wurden wir auch nich wirklich wilkommen geheissen. Er war schon genervt als wir ein paar Fragen mehr hatten. Er war unsympatisch und überhaupt nicht hilfsbereit, an keinem der Tage. Der Pool ist nirgends angeschrieben, diesen fanden wir auf dem Dach. Man hatte viel Platz und es war sehr angenehm.
Yöpyi 7 yötä joulukuussa 2019
Laura C- Guest Experience. vastasi 9.1.2020
Dear guest, Thank you for choosing Sol Sun Beach for your holiday at Tenerife and for writing such a thorough review about your stay with us. We regret if your stay at our hotel did not meet your expectations. We always do our best to provide our guests with unique experience and we are sorry that in your case we did not succeed in this proposal. According to your comments about the time of your check in, we regret that you consider that the service offered did not matched with our standards, since our intention is to make our guests feel pampered from the moment of their arrival. Nonetheless, we are sorry if you perceived any deficiency in the service deliver by or staff and we guarantee you that we have forwarded your comments. In the same way, we apologize if you perceived noises in your room coming from outside. We remind you that for future stays, you can always ask to our reception team so they can offer assistance and if necessary you can arrange a room change. Beside this, we are glad to read that you have enjoyed your stay with us and we appreciate your kind comments about our pool area. We are looking forward to welcoming you to Sol Sun Beach. Kind regards,

8/10 Hyvä

Bengt

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
släktträff
Vi köpte standardtyp av rum . Det var snyggt o rent men ingen utsikt! Så vi köpte upp oss ett par våningar och fick fint rum med fantastisk utsikt! Städningen var outstanding! Mycket rent o snyggt! Ett bra hotell!
Liten fin överraskning från städerskan!
Yöpyi 14 yötä marraskuussa 2019
Laura C- Guest Experience vastasi 7.12.2019
Dear Bengt, Thank you for choosing Sol Sun Beach for your holiday and for the time taken to let us know about your recent experience. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. We hope to welcome you again. Best regards.

10/10 Loistava

Herborg

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Frábært hotel
Mjög góð
Yöpyi 7 yötä marraskuussa 2019
Laura C- Guest Experience vastasi 26.11.2019
Dear Herborg, Thank you so much for your recent visit and review. We are glad to know that you had a great stay with us and enjoyed your holidays. We look forward to see you again very soon. Kind Regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Die Lage des Hotels ist genial. Zum Strand sind es nur wenige Minuten und gleichzeitig ist man direkt im Zentrum mit all den Shops und Restaurants. Und trotzdem ist es sehr ruhig, da die Zimmer alle nach innen gerichtet sind.
Yöpyi 7 yötä marraskuussa 2019
Laura C- Guest Experience vastasi 26.11.2019
Dear Guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 21 yötä lokakuussa 2019
Laura C- Guest Experience vastasi 22.11.2019
Dear guest, Firstly thank you for choosing Sol Sun Beach and for sharing your feedback with the travelers of Expedia. We are glad to know that you have enjoyed a pleasant stay with us. We are looking forward to welcoming you again soon. Best regards,

10/10 Loistava

KNUD

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
solferie i november😎
Hyggeligt lejlighedshotel. Smukt og velplejet poolområde med gode faciliteter for både børn og voksne. Gode lejligheder af forskellig størrelse og med terrasser eller store altaner. Beliggende i et livligt og folkeligt område, men med stor kote forskel. Smuk og varierende strandpromenade. Tæt på strand med gode faciliteter (sort sand).
Yöpyi 14 yötä marraskuussa 2019
Laura C- Guest Experience vastasi 26.11.2019
Dear KNUD, Firstly thank you for choosing Sol Sun Beach and for sharing your feedback and pictures. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, pools as well as on our location. We are looking forward to welcoming you again soon. Best regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Die Lage des Hotels ist perfekt. Beim Frühstück könnte es ein bisschen mehr Abwechselung geben.
Yöpyi 14 yötä lokakuussa 2019
Laura C- Guest Experience vastasi 22.11.2019
Dear guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards,

10/10 Loistava

Faye

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Perfect location right by the beach and bars! Staff very friendly! Rooms spotless! Only negative would be the breakfast which was poor however dinner was okay with a selection each night!
Yöpyi 4 yötä lokakuussa 2019
Laura C- Guest Experience vastasi 9.11.2019
Dear Faye, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. We are looking forward to welcoming you soon. Kind regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing to dislike. Ideal location and rooms were very roomy.
Yöpyi 7 yötä syyskuussa 2017
Laura C- Guest Experience vastasi 12.10.2019
Dear Guest, Thank you for choosing us and for your kind comments. We hope to welcome you again. Best regards.

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ottima struttura, personale cordiale e disponibile. Alcune incomprensioni sugli orari delle pulizie, che non erano specificati e cambiavano ogni giorno, senza possibilità di essere concordate o rimandate, dalle 9 di mattina di un giorno alle 16 del giorno successivo. Personale addetto alle pulizie molto chiassoso la mattina presto inoltre, nonostante si apponesse il bigliettino “shh, sleeping” non mancavano urla e chiacchierate ad alto volume proprio davanti alla porta o durante le pulizie del corridoio delle 7. Per non parlare del continuo spostamento del carretto sul terrazzo piscina, proprio sopra gli appartamenti. Receptionist eccellenti e disponibili per ogni Struttura fantastica, ben attrezzata, ottima sia come posizione generale che dei singoli appartamenti, che seppur posti frontalmente tra loro, offrono privacy con i vetri a specchio. Balcone ampio, con tavolo e stendino richiudibile.
Yöpyi 7 yötä heinäkuussa 2019
Laura C- Guest Experience vastasi 24.7.2019
Dear guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. We really sorry for any inconvenient you might suffered and we assure you we transmit your comments in order to prevent this situation. We are looking forward to welcoming you soon. Kind regards,

8/10 Hyvä

John

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
The property was very clean and beds very comfy. The only down side was the noise some nights that went on until 2.30 am with people shouting and screaming. There didn’t seem to be any security to deal with it. No pool towels were provided. We would not return.
Yöpyi 14 yötä kesäkuussa 2019
Laura C- Guest Experience vastasi 24.7.2019
Dear John, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know you appreciate our facilities. In the same way, we apologize if you perceived noises in your room and do not doubt that our team will perform an additional review to solve this situation. We remind you that for future stays, you can always ask to our reception team so they can offer assistance and if necessary you can arrange a room change. Finally we would like to inform you that you can request pool towels at the reception for a extra charge. We hope to welcome you again. Regards.

10/10 Loistava

Tarkistettu asiakas

Yöpyi 5 yötä kesäkuussa 2019
Laura C- Guest Experience vastasi 24.7.2019
Dear guest, Thank you for choosing us and for your positive review. Hope to welcome you soon. Regards

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cooked breakfast was poor Very helpful receptionist
Yöpyi 7 yötä kesäkuussa 2019
Laura C- Guest Experience vastasi 24.7.2019
Dear guest, Thank you for choosing us. We really sorry if the buffet service was not up to your expectations and we really appreciate your kind comment about our staff.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a problem at check in wanting to see the credit card I had booked with. I tried to explain that I had to cancel it as it had been a victim of fraud. I offered to show her my account proving that but she wasn’t having any of it and said I had to pay again. I said I will contact Expedia she then said oh if you booked through Expedia it’s ok. I had already handed her the Expedia booking number so was a frustrating experience
Yöpyi 9 yötä toukokuussa 2019
Laura C- Guest Experience vastasi 7.6.2019
Dear guest, We would like to thank you for choosing us and for share your review with us. Regarding your comments at the check in time, we really sorry for any inconvenient you may suffer. We assure you that we have enough and highly qualify staff with a profound aim of service, therefore we are sorry that you had a miss impression. Nevertheless, we have forwarded your comments to our Reception Manager, so we can improve our service. Beside this, we hope you enjoy nice stay with us. We hope to welcome you again at Sol Sun Beach. Best regards.