Matkat – Tersefanou

Great view. Room with kitchen. Continental breakfast. One floor within a new and well designed residential complex. Clean sauna and pool.

Old building with moldy and dirty rooms. Looks so much better in photos but there is nothing like in photos. Room was so dirty that I don't think they have cleaned it after earlier guest. Dirty sheets, moldy bathroom. In breakfast there was fruits looking so bad so I didn't have any thoughts to eat them. Those same fruits were there in every morning. Finally they had visible mold but staff didn't take them away, just turning them in bowl - unbelievable!! Hallway's carpet has never seen vacuum cleaner. Food was really bad and I regretted that I have took half board. Really much rude russian people there. If you can avoid this hotel so please do it, there is much better options available. I don't expect luxury for this price but they can do it better with fresh and not-moldy food and good cleaning - just simple as that.

This is not a 4 star hotel. Maybe 2.5 stars. I don't understand why the hotel still has to be advertised as a 4-star hotel. There would be better reviews if the rating was directly 3 stars. In the hotel and outside areas, a lot of wear and tear, shabbyness and old stubborn dirt. The sunbeds in the pool area are dirty (stained) and some broken. The music in the pool area is also way too loud. These made it uncomfortable even though the room was clean. The pillows in the room are lumpy and the toilet works so and so. In the room there are unfinished building fixtures and the refrigerator door needs fixing. Good things: Nice staff, good breakfast, sometimes dinner was also good, especially Mexican night menu and Chicken fajita. Close to the beach, grocery stores and restaurants and a bus stop, from which you can easily get to Ayia Napa for €1.50/adult.