Hotellit kohteessa The Preserve, Galveston

”Some issues with water bugs in the room. Overall the rooms are older with obvious wear. The game room is pay to play with no foosball table… Which made the kids sad. Pool was good and accessing the beach directly from the hotel is great and the saving grace. Staff was nice and helpful. Overall ok for a short trip.”

”To start with there is a roach in our room. Some degree this is hard to avoid down south so that wouldn’t have been that big a deal in itself. There’s hair in both the beds. There’s hair in two places in the bathroom. There’s hair in the shower. There’s hair in one of the towels. There are crumbs of some type in the bed. We checked in after midnight and checked out first thing the next morning. It was a huge pain, trying to find another hotel over the weekend in the vacation down so it...

”Pizza box left in fridge. Was is a little small.”

”We chose this hotel to save money by having breakfast included. However, when we checked in, they told us that they weren’t serving breakfast at the property anymore for no reason. It was very important to me because I wanted to have free breakfast with the family before starting the day. The gym also had very few machines. Other than that, everything was good. The hotel is close to the beach. The only issue was that breakfast wasn’t included, and that really affected our experience.”

”breakfast was anazing”

”best breakfast ever”

”El hotel está en buenas condiciones, pero no tenían la reservación y la habitación para nosotros. Nos dieron una habitación a medio limpiar, no había toallas ni shampoo ni jabón. Todo lo pedimos en la recepción. El desayuno es insuficiente para el número de huéspedes, bajamos 40 minutos antes de terminar y ya no había huevo y tampoco había ninguna persona para solicitar más.”

”The staff was great! We enjoyed our stay. Will go back.”

”I booked two nights with my partner to spend the weekend in Galveston, when we arrived Friday 8pm we found an extremely dirty room, the refrigerator was not running, the sheets were all stained. We spent the night there because we live in Baytown, the next morning we left the hotel at 6am. We didn't even stay the entire stay booked, now I'm fighting with Expedia to get a refund for this terrible experience.”

”Staff was excellent”

”Great service”

”The front of the property very well maintained, but the back where I was staying was a another story. I kinda read some of the reviews which I always do and the ratings were pretty high, which gave me tho ok to go ahead and book. The rooms were very nice, but the traffic was heavy with people, I understand its a motel so people will be moving around constantly, but I felt really unsafe and slept with two knives all night. I decide to leave the next morning, although i paid for two nights just...

”The staff was friendly, but first thing we noticed is that they were behind a bulletproof glass to check in. When we got to check in/ our room was dirty, there was dried pee on the toilet seat. Stains in the sheets and some people were loitering outside the grounds. We thought we were staying by the seawall but ended up clear on the other side of Galveston.”