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Arvostelut: El Rancho Motel

2 out of 5
El Rancho Motel
924 Shoshoni St, Thermopolis, WY

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 406 kautta 650 arvostelua" "
Arvosana 8 - Hyvä. 190 kautta 650 arvostelua" "
Arvosana 6 - OK. 32 kautta 650 arvostelua" "
Arvosana 4 - Huono. 16 kautta 650 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 650 arvostelua" "

9,4/10

Siisteys

9,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

David

Matkusti perheen kanssa
Hyvää: Siisteys
Room was very clean and neat but the property could use some work. Overpriced for the value.
Yöpyi 1 yön toukokuussa 2024
Tab vastasi 23.5.2024
Mr. Sharp,Thank you for your honest review. We have focused on the interior of our rooms over the last couple of years. We do have several plans for upgrading the exterior and have already completed a great deal. Please come back again and give us a chance to make your stay even better!

10/10 Loistava

Michael, Midwest

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice,quiet, traditional motel, recently renovated; close (about a mile) to the Hot Springs State park, and bathing facilities for the hot springs....
Yöpyi 1 yön toukokuussa 2024
Tab vastasi 18.5.2024
Thank you so much Michael!

10/10 Loistava

Teresa

Very helpful staff. Decent room for a reasonable price.
Yöpyi 1 yön toukokuussa 2024
Tab vastasi 18.5.2024
Thank you so much Teresa!

8/10 Hyvä

Karen

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024
Tab vastasi 18.5.2024
Karen,4 out of 5 thank you! Please let us know what we can do to make it a 5 of 5 next stay!

8/10 Hyvä

Amber

Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Gregory

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a great spot for our fishing vacation. Clean, large room with two double beds. Staff was very friendly and responsive.
Yöpyi 3 yötä huhtikuussa 2024
Tab vastasi 18.5.2024
Thanks Greg,Welcome back any time

10/10 Loistava

Raelyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I am pleased with this place and the owners! Very friendly and accommodating if you need it. Place was clean. Highly recommend!
Yöpyi 3 yötä huhtikuussa 2024
Tab vastasi 18.5.2024
Raelyn,Thank you so much for your comments. Apologies it took so long to respond. Ms. Susan and Ms Bernice are indeed knocking it out of the ballpark this year!!

10/10 Loistava

Davie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love what the owner has done to this motel! It is awesome!
Yöpyi 1 yön huhtikuussa 2024
Tab vastasi 24.4.2024
THANK YOU SO MUCH Davie!!! The room you stayed in was the most recent remodel. We had a blast doing it.

10/10 Loistava

Elizabeth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rooms were thoughtfully decorated especially the beds! Very comfortable and great sheets! Highly recommend. Very clean and warm staff💜
Yöpyi 1 yön huhtikuussa 2024
Tab vastasi 20.4.2024
Thank you so much Elizabeth. It was a pleasure to have met you!

10/10 Loistava

Amanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really enjoyed our stay at El Rancho last week! The Hit Springs are a short drive away (3 minutes maybe)
Yöpyi 2 yötä maaliskuussa 2024
Tab vastasi 9.4.2024
Amanda,Thanks! We certainly enjoyed having you. Welcome back anytime.

8/10 Hyvä

Joan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön huhtikuussa 2024
Tab vastasi 9.4.2024
Thank you Joan. We would certainly welcome the opportunity to have the chance to make your experience a 5 next time!

8/10 Hyvä

Randy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good choice
Yöpyi 1 yön maaliskuussa 2024
Tab vastasi 30.3.2024
Fair. Thanks Randy

10/10 Loistava

Bonnie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was very clean. If you are looking for a 5-star...this is not for you. Very Very clean and simple. It was off the main road and very quiet.
Yöpyi 2 yötä maaliskuussa 2024
Tab vastasi 22.3.2024
Bonnie,Thank you so much! We look forward to seeing you again.

8/10 Hyvä

King

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Older, exterior door motel concept. Building itself looked very nice, dirt/gravel access and parking.
Yöpyi 1 yön helmikuussa 2024
Tab vastasi 28.2.2024
Thank you for your observations King!

10/10 Loistava

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
All was right at El Rancho.
Our stay met our expectations for comfort, cleanliness and convenience. The ownership has been updating the property and that is appreciated. Being an older property, the walls seem to be a bit on the thin side and maybe not well insulated. Therefore, noise from adjacent rooms could be an issue. It wasn’t for us on this stay; luckily no rude or disrespectful neighbors. I rate El Rancho as the best value in Thermop and will be staying again when traveling that direction.
Yöpyi 1 yön helmikuussa 2024
Tab vastasi 28.2.2024
Thank you so much Bruce, We look forward to seeing you and your wife in the future.

10/10 Loistava

Shenandoa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cozy and staff friendly
Nice cozy room with an accommodating staff. We will stay again.
Yöpyi 2 yötä helmikuussa 2024
Tab vastasi 28.2.2024
Shenandoa, Thank you for you kind words. You are certainly welcome back anytime!!

10/10 Loistava

Cameron

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The manager who checked us in was fantastic. The room is immaculate and perfect. Thank you!!
Yöpyi 1 yön helmikuussa 2024
Tab vastasi 28.2.2024
Thank you so much Cameron!! We look forward to seeing you again.

10/10 Loistava

Zachary

Yöpyi 3 yötä helmikuussa 2024
Tab vastasi 20.3.2024
Hey Zack Thanks a Million!! Welcome back anytime!

10/10 Loistava

Scott

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean, friendly service, and convenient location.
Convenient location, clean room, and great service....Will stay again.
Yöpyi 1 yön tammikuussa 2024
Tab vastasi 31.1.2024
Thank you so much for you rating Scott. We look forward to seeing you in the future.

10/10 Loistava

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Older motel, very clean! We would definitely stay here again.
Yöpyi 1 yön tammikuussa 2024
Tab vastasi 31.1.2024
Thank you so much Robert. We would definitely look forward to you staying with us in the future.

10/10 Loistava

Adrian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cute and cozy
Such a cute little Motel! Very cozy , I would definitely stay again
Yöpyi 1 yön joulukuussa 2023
Tab vastasi 17.1.2024
Adrian thank you so much!

10/10 Loistava

Christopher

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tab vastasi 9.2.2024
Thank you so much Christopher!

2/10 Hirveä

CINDY

Tab vastasi 9.2.2024
Cindy, Taylor? Noticed your stay was way back in November, you stayed in one of our King rooms. I am sorry you did not enjoy your experience here that is not at all what we strive for and honestly do not have many customers at all that aren't satisfied. Please give us another chance to change your mind!

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was super clean & the host was super great!
Tab vastasi 9.2.2024
Thank you so much Sarah!

10/10 Loistava

Logan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's nice to support smaller business. The only downside to here is there isn't free breakfast.
Yöpyi 1 yön marraskuussa 2023
Tab vastasi 17.1.2024
Logan Thank you so much!

8/10 Hyvä

Anna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was good but during our stay we had no curtain for the bathroom window. We were told we would get one but it never came so taking a shower was mildly uncomfortable even if we knew people weren't outside walking past our window.
Yöpyi 2 yötä syyskuussa 2023
T for S vastasi 17.11.2023
Anna, thank you for your honesty you are 100% correct. I completely dropped the ball. I remember you and your mom and sisters in room 2. My apologies, next time you come to town let me me buy you breakfast.

10/10 Loistava

Lindsay

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The host was very helpful and friendly. This is a nice family run motel.
Yöpyi 1 yön marraskuussa 2023
Tab vastasi 16.11.2023
Thank you so much Lindsay! Hope to see you again next year!

10/10 Loistava

Sonia

Yöpyi 2 yötä lokakuussa 2023
Tab vastasi 27.11.2023
Sonia,Thank you so much. It was a pleasure to meet you. I'm glad you enjoyed your adventure in Thermopolis.

2/10 Hirveä

Kyle

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My stay at this motel was nothing short of a catastrophe. It's astonishing how a place like this can still be in business. As I walked into the front desk, there was nobody in sight to greet me. Ringing the bell became an exercise in futility, and the second bell ring was met with blaring party music – as if they were throwing a bash while guests waited! On my third attempt with the bell, there was still no response. I finally gave in and called the front desk, only to be told by a lady that she was "away right now." The lack of professionalism was infuriating. But the true absurdity came when, without any prior warning or notice about assigned parking, the front desk woman came pounding on my door, loudly yelling that my friend had parked in the wrong spot. How on earth were we supposed to know about assigned parking if nobody bothered to inform us? The cherry on top was when they had the audacity to inform us the next day that we weren't welcomed back. It's as if they take pride in their incompetence and terrible customer service. Avoid this place like the plague. It's a complete disaster, and I wouldn't wish this experience on my worst enemy. Stay away unless you enjoy dealing with unprofessional staff and chaos at every turn.
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 26.10.2023
Yes you are correct. You are absolutely not welcome here in the future. Apparently not only are you an extremely rude young lady you struggle with honesty as well. Life is long a superiority complex as large as yours for as young as you are will certainly set you up for failure in the future. You and your friends are not the clientele we strive for.

4/10 Huono

Alan

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
El Rancho
Very basic, thin walls, TV problems, but it was clean.
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 24.10.2023
Alan, I apologize again for the T.V. going out. I did offer to give you a 20.00 credit back on room. I'm sorry you and your partner did not have a good experience here. We do strive for that.

10/10 Loistava

Valerie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 2 yötä lokakuussa 2023
Tab vastasi 23.10.2023
Thank you so much Valerie!

10/10 Loistava

LeeAnn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best place to stay in Thermopolis
Cutest little motel ever! Check in was great and very friendly. The premises was clean along with our room. A very homey feeling place. Will definitely stay again!! A+++
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 23.10.2023
LeeAnn,Thank you so much for your kind words. It makes my heart happy to know you really enjoyed your stay with us!

10/10 Loistava

kathleen

Hyvää: Siisteys
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 23.10.2023
Kathleen,We are thrilled to know you enjoyed your stay with us welcome back anytime.

8/10 Hyvä

Rae

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Quiet and very clean motel with easy access to Thermopolis. Had everything we needed, but would suggest updates to the mattresses. Would recommend if you're in the area.
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 23.10.2023
Rae,Thank you for your honesty. I went back to look at what room you were in. The mattresses are indeed a bit softer in that room. Next time you come please feel free to let us know that you would like a firmer bed. We can make that happen!

10/10 Loistava

Bill

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 23.10.2023
Bill,Thank you so much!

10/10 Loistava

Lisa, Bozeman

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was clean! Walls are thin but I was tired so it didn’t matter.
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 23.10.2023
Lisa, Thank you for your honesty, please next time if you stay with us let us know, we have insulated the walls between the rooms over the last few years so normal noise levels should not be apparent.

8/10 Hyvä

Cleone

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 23.10.2023
CleoneThank you so much, we would love any feedback that would make your next stay even better!

10/10 Loistava

Alison

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was such a wonderful place to stay. I was concerned because the outside doesn't look like much. But it was one of the best places that we stayed at! Some wonderful things were that the bed was really comfortable (and I have a bad back) and I loved that we got real coffee cups and not Styrofoam. Overall a wonderful place in a great town to visit.
Yöpyi 1 yön syyskuussa 2023
Tab vastasi 23.10.2023
Alison,Thank you for you kind words, we are thrilled that you enjoyed your stay with us.

10/10 Loistava

Joyce

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice room. Personable staff. Good location.
Yöpyi 1 yön lokakuussa 2023
Tab vastasi 23.10.2023
Joyce We are thrilled to know you had such a good experience with us.

10/10 Loistava

Victoria

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cute cabin-themed rooms on very well kept property. Mostly anglers staying at the hotel, so it was cool to see them heading out for the day. We stayed one night and checked out the local attractions. As a woman with her young daughter, we felt safe. Parking was right outside our room door. Tabitha at the front office was very friendly at check in. A doe with two fawn even greeted us in the parking lot after we checked in :)
Yöpyi 1 yön syyskuussa 2023
Tab vastasi 23.10.2023
Victoria,It was a pleasure to meet you and your daughter. We are thrilled that you enjoyed your stay and the deer, how cool was that, perfect timing for your daughter :)

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tired
It was pretty nice there and the service was awesome! The only thing that we didn't like was the paper thin walls. Up until around 2:00 a.m., this woman in another room cackled well into the night. She laughed and laughed and it sound like a gaggle of geese were in that room. Every time I would almost fall asleep, she would start in again with her VERY LOUD laughing and carrying on. Didn't get much sleep so that was the downside.
Yöpyi 1 yön syyskuussa 2023
Tab vastasi 1.10.2023
Tired, That makes me super sad to hear that happened. I wish you would have either called or came and got me. That is not the kind of thing we like to hear. Over the last two years we have ripped out the walls between rooms and insulated them for that very reason. There is one room left we plan to finish this winter. I cant tell what room you stayed in as your post was anonymous but please feel free to call us or send us a message we would like to know what night you were here.We would love you to give us another chance.

8/10 Hyvä

Gwen

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Gravel parking lot.
Yöpyi 1 yön syyskuussa 2023
Tab vastasi 1.10.2023
Yes Gwen it is indeed a gravel driveway. We are a small country motel...4 out of 5 we must have done something right.

8/10 Hyvä

clifton, Lake Crystal

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place, clean, easy check-in. Good location if you want some quiet at the end of night, it's at the edge of town with beautiful views of the mountains. The only improvement I can suggest is a new mattress, it's a little saggy. We'll definitely stay again if we're in the area.
Yöpyi 2 yötä syyskuussa 2023
Tab vastasi 23.10.2023
Thanks Clifton,Please next time you come back let me know you would like a room with a firmer mattress

4/10 Huono

Debra

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very old building and dirty. Carpets probably have not been cleaned since the beginning of time. Doors to all the rooms are very squeaky. Sink was dirty. Cigarette butts all over the place outside (very nasty). I would not recommend staying here unless you are desperate.
Yöpyi 1 yön syyskuussa 2023
S vastasi 25.9.2023
Debra!We are sorry to hear you feel this way. Are you sure you didn't stay somewhere else?! All the doors squeak I must ask as we do not at all allow our guests to open and close every door in the property how you obtained such knowledge. To our possible future clientele, please read our other reviews and feel free to come take a look at our property. Carpets have been replaced in all but 3 rooms and they are cleaned monthly. In addition not a cigarette to be found on our grounds. We are sorry you did not enjoy our place as much as the rest of the population! Please feel free to book elsewhere in the future.

8/10 Hyvä

Andreas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bestes Preis- / Leistungsverhältnis. Von außen macht es einen bisschen schäbigen Eindruck, das Zimmer war aber hervorragend. Ansonsten ist das eher umgekehrt.
Yöpyi 1 yön syyskuussa 2023
Tab vastasi 23.10.2023
Herr Andreas,Vielen Dank, dass Sie sich entschieden haben, während Ihrer Reise nach Amerika bei uns zu übernachten. Wir freuen uns über das Kompliment für unsere Zimmer.

10/10 Loistava

Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great non-chain motel. Rooms are clean and comfortable and the staff is excellent.
Yöpyi 2 yötä syyskuussa 2023
Tab vastasi 2.10.2023
Michael. Thanks so much!!

10/10 Loistava

Janet

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great friendly welcome, off the road so was peaceful with a nice shared outdoor seating area, as well as indoor table & chairs by the window. Had a look round the local park & springs.
Yöpyi 1 yön syyskuussa 2023
Tab vastasi 2.10.2023
Janet,Thank you so much for your kind words.

10/10 Loistava

melvin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very pleased
Yöpyi 1 yön syyskuussa 2023
Tab vastasi 21.9.2023
Thank you so much Melvin. It was a pleasure to meet you. You are welcome back anytime!

10/10 Loistava

Lee

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Tab vastasi 21.9.2023
Lee thank you so much for your review. We look forward to doing business with you in the future!

8/10 Hyvä

BARBARA

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First place I ever stayed at, that had both rear windows in the room UNLOCKED. Very dangerous for a traveling woman. Its a good thing that I always check ALL windows in the room to MAKE SURE THEY'RE LOCKED. The first time I was ever disappointed was at EL Rancho motel.
Yöpyi 1 yön syyskuussa 2023
Susan vastasi 16.9.2023
Oops! We live onsite and sleep with our windows open. We do have 0 crime but you as a single travelling woman should always check for safety. Many of our customers do sleep with windows open and we close and lock them when they check out. Thank you for the reminder!