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Arvostelut: Hot Springs Hotel and Spa

3 out of 5
Hot Springs Hotel and Spa
115 E Park Street, Thermopolis, WY

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 356 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 338 kautta 1000 arvostelua" "
Arvosana 6 - OK. 179 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 94 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 33 kautta 1000 arvostelua" "

7,8/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,2/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Jon

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Beds were comfy and clean but bathrooms not so much. It was a decent stay but very dark hallways. People onsite working were exceptional.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Scott

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 24.5.2024
We are glad you enjoyed your stay with us. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Rachelle

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always clean, love the hot tub, friendly staff. Can't wait until the remodel is complete.
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 20.5.2024
We are glad you enjoyed your stay, our staff and the hot tub. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Elaine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 20.5.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

6/10 OK

J

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very dated and well used facility. I’ve stayed at worse but would stay elsewhere if possible.
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 15.5.2024
Thank you for your review. We appreciate your feedback.

10/10 Loistava

Sandra G.

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Is in a quite area
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 15.5.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Heidi

Hyvää: Palvelut/mukavuudet
Throw back to the 60’s hotel in convenient location. The rooms are clean but dated. The staff are friendly and helpful. I would stay there again reasonable price nice location quiet.
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 15.5.2024
We are glad you enjoyed your room and our staff. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Tami, Rock Springs

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 15.5.2024
Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Teresa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I LOVE the game trophies and hunting photos. Lots of character in this place. Not for vegans or the faint of heart. The facilities need updates which they are working on. Rooms could use a major rehaul and new carpets. Staff were so friendly. Breakfast was pretty decent offerings for a hotel continental. I do wish they would invest or use their reusable dishes for breakfast service instead of reusable. Love Thermopolis long live star plunge!
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 11.5.2024
We are glad you enjoyed the mounts, our staff and the breakfast. Thank you for your review. We appreciate your feedback.

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfy, Clean, Quiet, On-site restaurant was awesome.
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 7.5.2024
We are glad you enjoyed your stay and the Safari Club. Thank you for your review. We appreciate your feedback.

4/10 Huono

Aubrey

Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The bed was in good condition but very uncomfortable. We had an upstairs room in a hallway that was currently being remodeled. The floor was dirty and the place was run down. The only plus for staying here is the mineral pool out back.
Yöpyi 1 yön toukokuussa 2024
Lola vastasi 6.5.2024
I apologize for the uncomfortable bed and dirty floor. These issues will be addressed. I am glad you were able to enjoy the mineral soaking tub. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Colleen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love staying at this place! Very clean and welcoming staff. Amazing lodge decor with safari and wildlife displays throughout. Large Hot Springs hot tub out back. Also has a pool and volleyball area. Breakfast is very good. Dinner at the onsite restaurant was delicious. And located in the state park. Don't forget to stop and see the Park and soak in its outdoor Public Bath House. And the dinosaur center is nearby too!
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 2.5.2024
We are glad you enjoy staying with us, soaking in the hot tub and dinner at the Safari Club. The Hot Springs State Park and the Wyoming Dinosaur Museum are a must see when you visit Thermopolis. Thank you for your review. We appreciate your feedback.

6/10 OK

Kelly

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
It was convenient for fishing. Good parking and restaurant. Beds were small. Facility is showing its age No elevator stairs only for second floor. Staff was accommodating and rooms were clean.
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 2.5.2024
We are glad you enjoyed the convenience of fishing and the Safari Club. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Kurt

Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 30.4.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

4/10 Huono

Mike

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
should really tear down and rebuild I think a fire would be best case scenario
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 29.4.2024
We apologize that you didn't enjoy your stay with us. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

William

Huonoa: Henkilökunta ja palvelu
Enjoyed the town but Hotel needs an update and training for better customer service.
Yöpyi 2 yötä huhtikuussa 2024
Lola vastasi 29.4.2024
We are glad you enjoyed the hotel and our town. I apologize for the customer service issue. This will be addressed. Thank you for your review. We appreciate your feedback.

6/10 OK

Gloria

Hyvää: Siisteys ja henkilökunta ja palvelu
Convenient and quiet place across from the mineral hot springs. Nice fresh fruity ice water available at front desk. Only 5 mi it’s from town. We did not eat in the restaurant but coffee was good in the morning.
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 29.4.2024
We are glad you enjoyed your stay and the ice water and coffee at the front desk. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Rachelle

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always clean, friendly staff, updates to the property are coming along. The Safari Club and hot tub are great as well.
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 22.4.2024
We are glad you enjoyed our staff, Safari Club and soaking in our hot tub. Thank you for your review. We appreciate your feedback.

4/10 Huono

Randy

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Except for newer carpet, the rooms and bathroom were really outdated. Hallways are in the middle of renovations but they were also like that almost a year and a half ago. Stall was very friendly and breakfast was good.
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 22.4.2024
We apologize for the inconvenience of the bathroom being outdated and our painting of the hallway upstairs. We are glad you enjoyed our friendly staff and our breakfast. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Angela

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Queen Hotel close to the hot springs
Yöpyi 1 yön maaliskuussa 2024
Lola vastasi 22.4.2024
We are glad you enjoyed your stay and our location. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Oscar

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 17.4.2024
Thank you for your review. We appreciate your feedback.

10/10 Loistava

Steven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We will be back, very relaxing and quiet.
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 15.4.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Diane

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
They were under construction so the hallways a d stairways were dirty. The beds were comfortable, the breakfast was well rounded.
Yöpyi 2 yötä huhtikuussa 2024
Lola vastasi 8.4.2024
Thank you for your review. We appreciate your feedback.

10/10 Loistava

Elizabeth, Billings

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We will keep going back! Very nice hotel! The pool is great! Open till 11! Very accommodating.
Yöpyi 1 yön huhtikuussa 2024
Lola vastasi 8.4.2024
We are glad you enjoyed your stay and your soak in our mineral hot tub. We look forward to seeing you again in the future. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Connie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Lola vastasi 5.4.2024
Thank you for your review. We appreciate your feedback.

10/10 Loistava

Casey

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very pleased
Yöpyi 2 yötä maaliskuussa 2024
Lola vastasi 1.4.2024
We are glad you enjoyed your stay with us. Thank you for your review. We appreciate your feedback.

6/10 OK

Jason

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Felt so outdated and there was visible damage to the exterior of the building due to impact from a car.
Yöpyi 2 yötä tammikuussa 2024
Lola vastasi 1.4.2024
Thank you for your review. We appreciate your feedback.

10/10 Loistava

Shannon

Yöpyi 1 yön maaliskuussa 2024
Lola vastasi 15.4.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

6/10 OK

Patrick

Hyvää: Siisteys ja henkilökunta ja palvelu
Overall a nice place. However, I was told because I booked through Expedia, in stuck in the handicapped room right by the main desk. It’s loud. The room is cold and I can’t turn up the heat. I physically exerted myself quite a bit today and looked forward to a quiet, comfortable room. The gentleman at the main desk said I wouldn’t be able to move to a different room. If there wasn’t a storm coming in, I’d sleep in my truck. Not ever going to stay here again.
Yöpyi 1 yön maaliskuussa 2024
Lola vastasi 25.3.2024
I apologize for the inconveniences you experienced during your stay. These issues will be addressed. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Shawn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was clean
Yöpyi 1 yön maaliskuussa 2024
Lola vastasi 25.3.2024
Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Trey

Yöpyi 2 yötä maaliskuussa 2024
Lola vastasi 12.4.2024
Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Christopher

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Room was clean, but a little bit dated. The staff was polite and helpful. The hallways were somewhat dirty, but there is construction and renovation going on throughout the hotel. The location is great, close to the various park attractions, and the hotel itself is interesting and unique.
Yöpyi 1 yön maaliskuussa 2024
Lola vastasi 19.3.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

6/10 OK

Connie, San Francisco

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Lola vastasi 19.3.2024
Thank you for your review. We appreciate your feedback.

4/10 Huono

Melissa

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Room was run down. Splatters of food on the wall, bathroom tiles were broken, paint peeling in bathroom, bed mattresses were very worn out and sunk in the middle. Made for a very uncomfortable night. Tub didnt drain well, so after you showered you were standing ankle deep in water. For the price they charge per night, Id expect better.
Yöpyi 2 yötä maaliskuussa 2024
Lola vastasi 12.3.2024
I apologize for your experience you had during your stay. Theses issues will be addressed. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Jacob

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything about the place was great!
Yöpyi 2 yötä maaliskuussa 2024
Lola vastasi 6.3.2024
We are glad you enjoyed your stay! Thank you for your review. We appreciate your feedback.

10/10 Loistava

Jacqueline

Yöpyi 1 yön maaliskuussa 2024
Lola vastasi 25.3.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Angela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Lola vastasi 5.3.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Crystal

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The property is very outdated, but they are doing work on it. The best part is the hot pool! I will stay here every time I am in the area.
Yöpyi 2 yötä helmikuussa 2024
Lola vastasi 26.2.2024
We are glad you enjoyed the hot tub. Thank you for your review. We look forward to seeing you again in the future.

8/10 Hyvä

Jason

Yöpyi 1 yön helmikuussa 2024
Lola vastasi 27.2.2024
Thank you for your review. We appreciate your feedback.

10/10 Loistava

Patricia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They have the BEST hot springs hot tub. I stepped in and immediately felt the stress melt away. Rooms were quiet. Bed was super comfortable. Will definitely stay here again!
Yöpyi 1 yön helmikuussa 2024
Lola vastasi 26.2.2024
We are glad you enjoyed your room and the hot tub. Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future.

10/10 Loistava

Connie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Lola vastasi 22.2.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

6/10 OK

Mike L

Hyvää: Siisteys ja henkilökunta ja palvelu
Good for the value, close to the springs
Yöpyi 1 yön helmikuussa 2024
Lola vastasi 22.2.2024
Thank you for your review. We appreciate your feedback.

6/10 OK

Megan

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Was not aware property was under construction when booking, room was dirty, faucets faling apart, caulking in bathtub had mold, dents and crayon marks on the walls in our room.
Yöpyi 2 yötä helmikuussa 2024
Lola vastasi 22.2.2024
I apologize for the updating that is in process and the cleanliness of your room. These issues have been addressed. Thank you for your review. We appreciate your feedback.

10/10 Loistava

Travis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the messages
Yöpyi 2 yötä helmikuussa 2024
Lola vastasi 18.2.2024
We are glad you enjoyed your stay. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Khale

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Lola vastasi 17.2.2024
Thank you for your review. We appreciate your feedback.

10/10 Loistava

Carrie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
great
Great stay, and dinner.
Yöpyi 1 yön helmikuussa 2024
Lola vastasi 12.2.2024
We are glad you enjoyed your stay and dinner at the Safari Club. Thank you for your review. We appreciate your review.

10/10 Loistava

ANTHONY

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They are rennovating, but everything else was great! The beds and pillow were perfect, there was a snow storm and it made the stay better! Thank you!
Yöpyi 2 yötä helmikuussa 2024
Lola vastasi 12.2.2024
We are glad you enjoyed your stay and the snow storm. Thank you for your review. We appreciate your feedback.

8/10 Hyvä

Ryan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing fancy, but has good conveniences
Yöpyi 1 yön helmikuussa 2024
Lola vastasi 11.2.2024
Thank you for your review. We appreciate your feedback.

10/10 Loistava

Stacey

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Great overnight
The staff was very friendly. From check in, to the rstaurant staff. The property and the rooms are definitely dated. However, the beds were comfortable, and rooms were clean. The breakfast was also decent, nothing fancy...but they did have Capn Crunch Crunchberry cereal!
Yöpyi 1 yön helmikuussa 2024
Lola vastasi 10.2.2024
We are glad you enjoyed staying with us. Thank you for your review. We appreciate your feedback .

10/10 Loistava

troy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My apologies for not knowing the guy's name at the front desk, but, he was super friendly, very helpful very informative very patient. The room? It's a typical motel room :-) absolutely nothing wrong with it. The heater works extremely well. I was not aware that they had a hot minerals natural hot mineral hot tub but, that's okay it's free and open until 10:00 :-). It is extremely close to the star Plunge if you're looking for convenient proximity safety, this is a very good choice
Yöpyi 1 yön helmikuussa 2024
Lola vastasi 9.2.2024
I am very glad you enjoyed Robert while checking in at the hotel. Thank you for you review. We appreciate your feedback.