Asunnot – Thetford

”It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

”Perfect compact studio loft, exceptionally clean and modern. Get the street number from Stef, as the name of the building isn't on the property! Free parking in central location was absolute icing on the cake for a short break to visit the area. The pub next door had a great selection of food for each night, we had travelled a long way and it was too cute to cook... But we did use the kitchenette! (The fridge was great for our breakfast condiments). Cleanest sheets ever slept in and...

”Lovely spacious and clean apartment, exactly what I was hoping for. Would visit again.”

”High standard. Only niggle was no table so nowhere to eat. Strange for an appartment with kitchen.”

”A clean and well-stocked flat in a very convenient location. Great appliances that all worked. A clean, comfortable bed and comfortable sitting area. Possibly the best VRBO we have encountered. If we had to point out limitations we would say the shower is a little small and it was odd that there were only 3 dinner forks but both would be a little nit-picky considering the overall quality of the flat!”

”The place was very accessibly to the city centre. The room was very clean, but some of the decor was a little tired. The bed was so comfortable. Lits of hot water for the shower. The staff were very friendly and helpful. Good value for money”

”Expedia confirmed my booking and took payment. Around two hours later, the host cancelled because of “an error with the calendar” — for a stay that was due the very next day. That alone was bad enough, but the refund process made it worse. It took two days and three phone calls to Expedia to chase a proper refund, after the first refund shown was only partial. So I was left with no accommodation, wasted time, unnecessary stress, and then had to fight to get back the money I should never have...