Sandman Hotels – Thompson Okanagan, Brittiläinen Kolumbia

”The lobby looks great and modern. That's the only part of the hotel that is. I've stayed in Sandman hotels before and this one is very out-dated, not upto what I was expecting from Sandman. There was no mention of a room airconditioning unit which was very loud, in fact had to turn it off to sleep. Then was hot because of no air conditioning. Staff was very helpful and understanding when we checked out the next day. Just a little disappointing for us as we had higher expectations from...

”Hotel staff unaccomodating when hotel cancellation had to be cancelled due to emergency, even only after booking the room with a couple hours.”

”Friendly staff”

”Hotel de chaine avec une isolation phonique très insuffisante pour les chambres donnant sur la ville/gare avec des trains toutes les 10 minutes toute la nuit et 2 passages à niveaux qui sonnent à chaque passage et qui nous empêchent de dormir. Une isolation aussi mauvaise est indiqne d'un hotel 4 etoiles. Pas de petit déjeuner buffet.”

”While the room itself was clean, there was ants on the floor and a couple of spiders on my bed. It’s an older somewhat rundown hotel. I think mostly for crew that are working on the highway.”

”Old”