Thorburn Hotellit

”Clean rooms. Poor breakfast. Poor selection of breakfast items. Only one kind of tea.”

”Staff was Great, room was dirty and smelly, like pets had stayed there. Toilet was constantly running until I fixed it. Biggest problem for us is it doesn’t have an elevator and we did not know that prior to booking. We did stay there the two days we had booked because the staff was excellent in getting us on the first floor”

”Room was modern, clean, and comfortable. Staff during check in and check out were very prompt, polite, and helpful. Breakfast was basic, but enough options for most folks. Location was a convenient stop before taking the ferry.”

”Staff was pleasant. Facilities are under renovation- new steel roof, workers on site. Beds not vacuumed under, such a strong smell of either cleaner or freshener that we had to open windows and door to outside for an hour. Mildew stains in tub, peeling paint inside and out. Paper thin walls- listened to every conversation and argument next door. Slamming doors shook our room. Unable to adjust volume on TV, had to turn off heat pump as it sounded like it was a jet engine, but it did help drown...

”Well let's talk the room the floors could have been swept before the we checked in as there were dead bugs all over it. They could keep plungers in the the rooms as our toilet over flooded. Tried to call the number in the door as Noone was there still waiting for call back over 18 hours ago. Had to go buy a plunger!!”

”Room was clean. Room had been upgraded and well decorated. The lobby is definitely vintage which I thought was cool. The manager was very helpful.”

”Cozy and comfortable accommodations that was well-equipped with great amenities. Communication with hosts was prompt and friendly. I’d definitely stay here again!”