Hotellit kohteessa Thornbrook, Columbia

”The water in hot tub was not warm enough. The bed is too high for someone that is 5 feet tall.”

”Super clean room minus the base boards. Honestly hospital sheets would have been more comfortable our sheets and blankets were like sand paper and neither one of us slept.”

”It’s a place to sleep”

”This hotel meets all your needs and provides a very comfortable stay!”

”Best handicapped room in 7 hotels we stayed in”

”Great location and great staff. Room was comfortable and clean. Would stay again.”

”None”

”Quiet, comfortable. ”

”The first room we checked into was in poor condition - the bed was broken and the bathroom door was impossible to open. I scratched my leg on a piece of metal sticking out of the box as well. Staff checked us into a different room, and this one was at least functional. Sheets and towels did not seem especially clean. There was hair on the sheets and in a washcloth as well. The bathroom door wouldn’t close/lock. In the morning our room key wouldn’t unlock the pool area (during operating hours)....

”I loved how qiute its was. The staff was friendly I really like the bulletin boards by the elevators. Showing you different types of things to do around the area.”

”No bathroom door, no microwave, dirty towel in bathroom from becore us”

”Staff was helpful kind and professional. The room was clean and comfortable.”

”Nice hotel. The welcoming clerk was fantastic. Check in has never gone so smoothly. Superb breakfast.”

”Pool or hot hub didn’t work staff was rude to my kids there was roaches and bed bugs ”

”Exceeded expectations and the price was right.”

”First off, the hotel was under construction(this was never mentioned on the website or Expedia). This included the POOL AND THE GYM! The pool and hot tub were high on our list, so this was a huge let down. Again this was never mentioned. The room was dusty, the furniture archaic, and the lighting was so terrible in the living area of the suite(yes I paid way extra!), all you could do was watch TV. I couldn’t use the couch because it sunk down into a V in the middle! Breakfast was not included in...

”It was so dirty that staff apologized and offered refund.”

”The advertised amenity of a 24/7 available airport shuttle is NOT honest. While staff was kind, no staff was available for trip from airport to hotel, and when I inquired about arranging a ride back, it came with a very narrow window of potential that left me feeling uncertain if I’d be able to use this advertised amenity. Like I said, staff was nice about it, but the availability and reliability of this amenity feels too uncertain to be used as a main advertising point. ”