Yksityiskohta ulkoa

Arvostelut: Ascott Marunouchi Tokyo

4.5 out of 5
Ascott Marunouchi Tokyo
1-1-1 Otemachi, Chiyodaku, Tokyo

Arvostelut

9,6

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 379 kautta 495 arvostelua" "
Arvosana 8 - Hyvä. 101 kautta 495 arvostelua" "
Arvosana 6 - OK. 7 kautta 495 arvostelua" "
Arvosana 4 - Huono. 1 kautta 495 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 495 arvostelua" "

9,8/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,8/10

Majoituspaikan kunto ja tilat

9,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

David

Liikematkailija
Hyvää: Palvelut/mukavuudet
Best in everything
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Pauline

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Qiang

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good
Yöpyi 8 yötä maaliskuussa 2024
Ascott Marunouchi Tokyo vastasi 15.4.2024
Dear Guest, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are delighted to know that you are satisfied with our facility. We will continue our efforts to provide the best service for our precious guests. We are very much looking forward to serving you again soon. Management

10/10 Loistava

Jacinto

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön maaliskuussa 2024
Ascott Marunouchi Tokyo vastasi 5.4.2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Loistava

Bruce

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Very modern and clean hotel/apartment. Fully equipped. Staff were very helpful. Breakfast buffet was wonderful. Bed mattress was so comfortable. Just wish they had evening dining and a bar/lounge.
Yöpyi 2 yötä maaliskuussa 2024
Ascott Marunouchi Tokyo vastasi 5.4.2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Loistava

Maria

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Excellent hotel, the location, staff, cleanliness and room.
Yöpyi 6 yötä helmikuussa 2024
Ascott Marunouchi Tokyo vastasi 5.4.2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Loistava

Yong

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel
Yöpyi 1 yön maaliskuussa 2024
Ascott Marunouchi Tokyo vastasi 5.4.2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Loistava

Raquel

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
We had a great stay at Ascott Marunouchi! Highly recommended and I would definitely come back!
Yöpyi 6 yötä helmikuussa 2024
Ascott Marunouchi Tokyo vastasi 5.4.2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Loistava

Hadley

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely stunning views of Imperial Palace and Gardens plus Shinjuku and beyond. We could even see Mount Fuji on clear days. Large soaking tub was lovely. Well appointed rooms and bathrooms. Loved everything! Friendly staff.
Ascott Marunouchi Tokyo vastasi 5.4.2024
Dear Guest, Thank you very much for your staying at Ascott recently. Appreciate for your positive feedback on this property. It is located in center of financial area of Tokyo. It is easy access to Tokyo station and Otemachi station subway. Hope you will come back to the hotel when you revisit Tokyo again. Management

8/10 Hyvä

Tzu Ling

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Guest Service vastasi 20.2.2024
Dear Tzu Ling sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are happy to hear that you are mostly satisfied with our service. If there is anything that you would like us to improve, please feel free to let us know. We are very much looking forward to serving you again soon.

8/10 Hyvä

kuo-tsai

Hyvää: Huoneen mukavuus
Huonoa: Siisteys
Yöpyi 9 yötä tammikuussa 2024
Guest Service vastasi 20.2.2024
Dear Kou-tsai sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. It was our pleasure to serve you. We truly appreciate your positive feedback for us. We are very much looking forward to your next visit!

10/10 Loistava

Yong

Yöpyi 1 yön tammikuussa 2024
Guest service team vastasi 20.1.2024
Dear our valued guest, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are delighted to know that you enjoyed your stay with us! We will continue our efforts to provide a good service for our guests. We are very much looking forward to your next visit!

8/10 Hyvä

Harry

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Gest service team vastasi 20.1.2024
Dear Harry sama, thank you very much for having stayeed at Ascott Marunouchi Tokyo. I sincerely appreciate your positive feedback for our service. We will keep working hard for our valued guests. We are very much looking forward to welcoming you again soon.

10/10 Loistava

Liana

Hyvää: Siisteys ja huoneen mukavuus
Beautiful view, close to station and subway, kitchen was great. Spacious room. Very clean and comfortable. Thank you
Yöpyi 3 yötä tammikuussa 2024
Management vastasi 10.1.2024
Dear Liana samaThank you for your feedback. Good to know you enjoyed your stay here at Ascott. Please come back to the hotel when you visit Tokyo again, maybe different seasons to see another beauty of Japan.

8/10 Hyvä

mohamed

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 6 yötä marraskuussa 2023
Guest Service Team vastasi 3.1.2024
Dear Mohamed sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We will continue our effort to provide the best service for our guests. We are looking forward to your next visit!

10/10 Loistava

han-yin

Hyvää: Siisteys ja huoneen mukavuus
值得再訪
注重細節、環境舒適,服務令人愉快。
Yöpyi 2 yötä joulukuussa 2023
Management vastasi 21.12.2023
han-yin samaThank you very much for staying with us. Happy to hear that you enjoyed your stay in our property and our service. Hope you will come back to us when you visit Tokyo near future.

10/10 Loistava

YUN SHENG

Yöpyi 5 yötä marraskuussa 2023
Guest Service Team vastasi 3.1.2024
Dear YUN SHENG sama, Thank you so much for having stayed at Ascott Marunouchi Tokyo. We are delighted to know that you are happy with our service. We are very much looking forward to your next vist!

10/10 Loistava

Laura

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful. Will be back.
Yöpyi 1 yön marraskuussa 2023
Management vastasi 4.12.2023
Dear Laura samaThank you for staying with us at Ascott Marunouchi Tokyo.Glad to hear you had a wonderful stay recently. Hope you will come back in the near future. Management

10/10 Loistava

Masayuki

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Guest Service Team vastasi 3.1.2024
Dear Masayuki sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We sincerely appreciate your positive feedbacks for our service. We are glad to hear that you have enjoyed staying with us. We are looking forward to your next visit!

10/10 Loistava

Rosan Lee, San Francisco

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
property was very well kept. it has amenities that is very convenient like washer and dryer in the room. What I didn’t like was the dimness in the bathroom. there should be more lights
Yöpyi 10 yötä lokakuussa 2023
Management vastasi 9.11.2023
Dear Rosan Lee samaThank you very much for your staying with us at Ascott Marunouchi Tokyo.Glad to hear that you were satisfied with our facilities that was well maintained and equipped with laundry machines.appreciate for your feedback for dimness in the bathroom. we will take it into consideration for future renovation.

8/10 Hyvä

Eileen

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä lokakuussa 2023

10/10 Loistava

Shih Chun

Yöpyi 2 yötä syyskuussa 2023
Guest Service Team vastasi 3.1.2024
Dear Shih Chun sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We sincerely appreciate your positive feedbacks for our service. We are glad to hear that you have enjoyed staying with us. We will continue our effort to provide the best service for our guests. We are looking forward to your next visit!

10/10 Loistava

Inseock

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Guest service team vastasi 10.10.2023
Dear valued guest,Thank you very much for your feedback.We will continue to deliver good service to guest.Looking forward to welcoming you in near future.

10/10 Loistava

Øystein

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 5 yötä lokakuussa 2023
Guest service team vastasi 10.10.2023
Dear Oystein sama,Thank you very much for your feedback with your memorable photo of your stay.We look forward to welcoming you again in near future.

8/10 Hyvä

Yuichiro

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023
Guest Service Team vastasi 30.9.2023
Dear Yuishiro sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We greatly appreciate for taking your time to review. We are very much looking forward to serving you again soon.

10/10 Loistava

Jeffrey

Liikematkailija, Matkusti kumppanin kanssa
Great hotel. Lobby is in the 22nd floor.
Yöpyi 1 yön syyskuussa 2023
Guest Service Team vastasi 17.9.2023
Dear Jeffrey sama, Thank you very much for your positive feedback. We are pleased to know you have enjoyed your staying and we are grateful receiving such a compliment. We constantly aim the best service for our valued guests then we appreciate your kind feedbacks. We are looking forward to welcoming you back again in the future. Thank you again for choosing Ascott Marunouchi Tokyo. Warm regards, Shoko

10/10 Loistava

Masahide

Yöpyi 1 yön syyskuussa 2023
Guest Service Team vastasi 17.9.2023
Dear Masahide sama, Thank you very much for your positive feedback. We are pleased to receive such a compliment. We are constantly aim the best service for our valued guests then we appreciate your kind feedbacks. We are looking forward to welcoming you back again in the future. Thank you again for choosing Ascott Marunouchi Tokyo. Warm regards, Shoko

10/10 Loistava

Ming

Yöpyi 3 yötä syyskuussa 2023
Guest Service Team vastasi 17.9.2023
Dear Ming sama, Thank you very much for your positive feedback. We are pleased to receive such a compliment. We are constantly aim the best service for our valued guests then we appreciate your kind feedbacks. We are looking forward to welcoming you back again in the future. Thank you again for choosing Ascott Marunouchi Tokyo. Warm regards, Shoko

10/10 Loistava

Soohaeng

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Many workers from overseas with excellent Japanese.
Yöpyi 7 yötä elokuussa 2023
Guest Service Team vastasi 17.9.2023
Dear Shoohaeng sama, Thank you very much for your kind message. We are pleased to receive such a compliment. We are constantly aim the best service for our valued guests then we appreciate your kind feedbacks. We are looking forward to welcoming you back again soon. Thank you for choosing Ascott Marunouchi Tokyo. Warm regards, Shoko

10/10 Loistava

Kell

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
amazing
We were warmly welcomed by the hotel staff, excellent service, and delicious food
Yöpyi 1 yön elokuussa 2023
Guest Service vastasi 29.8.2023
Dear our valued guest, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are truly delighted to hear that you enjoyed your stay with us. We appreciate your positive feedback about our staff and restaurant. We are very much looking forward to your next visit!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 10 yötä elokuussa 2023
Guest Service vastasi 23.8.2023
Thank you very much for your stayed with us and took time for your review with us.We are keeping up good work and looking forward to see you again in near future.

10/10 Loistava

Vito

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You are staying in a deluxe apartment in the sky
Yöpyi 7 yötä elokuussa 2023
Guest Service vastasi 23.8.2023
Thank you very much for your stay and gave us good comment. We are looking forward to having you again.

10/10 Loistava

VICTOR

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was perfect. The hotel, the location, perfect. The staff eager to please. So very welcoming and kind. One of my best stays in years. Loved it
Yöpyi 9 yötä kesäkuussa 2023
Guest Service vastasi 9.7.2023
Warm greetings from Ascott Marunouhi Tokyo.Thank you very much for your stayed and gave us perfect points and great comment with your stay. We will share this and we are looking forward to welcoming you back soon.Best regards,

10/10 Loistava

Alex, Marlboro

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä heinäkuussa 2023
Guest Service vastasi 9.7.2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for your stayed with us.We are very glad that you gave us good review and we will keep up good work.We are looking forward to welcoming you back soon.Best regards,

10/10 Loistava

Mersedeh

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
It was a best location, close to every where. They need to work on their buffet. To be prepare for all the guests in a hotel.
Yöpyi 3 yötä toukokuussa 2023
Guest Service vastasi 1.7.2023
Thanks for staying with us. We appreciate your feedback!We will work harder with the Restaurant to improve quality of buffet.

6/10 OK

Mary

Yöpyi 4 yötä toukokuussa 2023
Guest Service vastasi 1.7.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Mark

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä toukokuussa 2023
Guest Service vastasi 1.7.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

jin hwan

Yöpyi 1 yön toukokuussa 2023
Guest Service vastasi 16.5.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Eric

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä maaliskuussa 2023
Guest Service vastasi 9.5.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Hsin I

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä maaliskuussa 2023
Guest Service vastasi 9.5.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

So Mei

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Roomy Comfortable Clean Nice shower. Staffs are very nice and helpful
Yöpyi 8 yötä maaliskuussa 2023
Guest service team vastasi 25.3.2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for choosing to stayed with us.And we are very greatful for your comment with our staff and propaty.We are try to keeping up with great job.Best regards,

10/10 Loistava

Tiffany

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 5 yötä maaliskuussa 2023
Guest service team vastasi 25.3.2023
Warm greetings from Ascott Marunochi Tokyo.Thank you very much for your stayed with us and gave us great review with your stay.We are looking forward to welcoming back hopefully soon.Best regards,

8/10 Hyvä

Drew

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel, stayed there for the marathon as it is right next to the finish line. Staff was nice and helpful. Unfortunately the area just sucks, was not worth it and hotel wasn't cheap comparted to other areas. Although they did a good job, booking the hotel (as a tourist) was the #1 thing we would have changed about our trip
Yöpyi 4 yötä maaliskuussa 2023
Guest service team vastasi 25.3.2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for choosing to stayed with us.And we are very greatful for your comment with our staff and propaty.We are try to keeping up with great job for your next stay.looking forward to welcoming you back.Best regards,

6/10 OK

Paul

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä maaliskuussa 2023
Guest Service vastasi 1.7.2023
Thanks for staying with us. We appreciate your feedback!

2/10 Hirveä

ilaria

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
19 day stay in a 2 bedroom apartment plus a seperate studio on the 23rd level…..the only view we had was of the rooftop of the building next door. Although the master bedroom had a view of the building across the road. As it was a considerable length of time management should have provided us rooms on a much higher level.
Yöpyi 19 yötä helmikuussa 2023
Guest Service Team. vastasi 13.3.2023
Thank you very much for choosing to stay at Ascott Marunouchi Tokyo, and for taking the time to notify us the matter.I would like to offer our apologies for the distress and displeasure you experienced from the view.We ensure that we will improve our room control to provide better views from our rooms especially staying longer period with us.

10/10 Loistava

Florence, San Francisco

Yöpyi 2 yötä helmikuussa 2023
Guest service team vastasi 25.3.2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for choosing to stayed with us and gave us great review point with your stay.We are try to keeping up with great job for your next stay.Best regards,

10/10 Loistava

Lauren

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room itself was gorgeous, but the views from the room were absolutely incredible!
Yöpyi 2 yötä helmikuussa 2023
Guest service team vastasi 22.2.2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for your stayed with us and gave us great review especairy with the view. We will keep up our good service and looking forward to welcoming you back.Best regards,

2/10 Hirveä

Seth

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Various issues.
Yöpyi 1 yön helmikuussa 2023
Guest service team vastasi 22.2.2023
Thank you very much for your stayed with us.We are terribly sorry that you had some issues with your stay. We will try to archive our service.We are looking forward to welcoming you back to make your stay great next time. Best regards,

10/10 Loistava

Knut Eugen

Yöpyi 2 yötä helmikuussa 2023
Ascott Marunouchi Tokyo Guest Service Team. vastasi 14.3.2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for your stayed and gave us great review with your stay.We are looking forward to welcoming back soon.

10/10 Loistava

DORIS

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice and comfortable stay. Nice and helpful staff. Perfect location
Yöpyi 2 yötä helmikuussa 2023
Guest service team vastasi 22.2.2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for your stayed with us and gave us great review. We will keep up our service well and looking forward to welcoming you back.Best regards,