Dear Jared,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Costa del SolOnline Reputation Manager

Sehr geehrter Bernhard,Wir sind sehr dankbar zu lesen, dass Sie uns die Gelegenheit gegeben haben, zu beweisen, dass all die positiven Bewertungen, die wir haben, auf der Realität unseres Hotels und dem Ergebnis der Arbeit unseres netten Personals beruhen.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen!Hotel Riu Costa del SolOnline Reputation Management

Chère Sylvie,Nous vous remercions pour votre excellent commentaire.Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel, et que vous avez été satisfait de notre emplacement et également apprécié nos installations.Nous serons ravis de vous accueillir à nouveau une prochaine fois.Cordialement, Hotel Riu Costa del SolOnline Reputation Manager

Dear Anthony,Thank you for choosing us and for sharing your review.It is disappointing to hear that you did not fully enjoy our resort. We always want our guests to have a lovely and relaxing time and it is our policy to ensure that we exceed our guests’ expectations. You may rest assured all your comments had been cascaded to the responsible department for a proper follow up with the purpose of improving the hotel and service we give our guests.We hope you will decide to give us the opportunity to welcome you soon again and prove that your unsatisfactory stay was an exception! With best regards,Hotel Riu Costa del SolOnline Reputation Manager

Dear Nick, Thank you for your review of Hotel Riu Costa del Sol. All the feedback you have given us is highly appreciated!We are glad that you found our location ideal and so many aspects were to your satisfaction.However, we apologize if one member of the reception team has been rude to you or was not treating you as best as he can. Please give us time to investigate the matter of your concern so we can do appropriate actions. We hope you will stay with us again as we would love the opportunity to convince you also on the bad points you mentioned.Kindest regards,Hotel Riu Costa del SolOnline Reputation Manager

Chère carole,Ce fut un véritable plaisir pour nous de recevoir vos commentaires élogieux et de constater que vous avez beaucoup apprécié les différents aspects de l'hôtel qui ont contribué à votre expérience très satisfaisante. Nous attendons avec impatience votre retour et l'occasion de vous offrir une nouvelle expérience mémorable dans nos installations. Nous esperons vous accueillir bientôt de nouveau.Cordialement, Hotel Riu Costa del SolOnline Reputation Manager

Dear RAYMOND,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Costa del SolOnline Reputation Manager

Dear Rachael,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

Chère Fatima,Nous vous remercions pour votre excellent commentaire. Nous sommes ravis d'apprendre que vous avez apprécié nos installations et nos services.Notre objectif est d'offrir une expérience inoubliable à chacun de nos hôtes, et le fait de savoir que nous y sommes parvenus nous donne encore plus de motivation.Nous nous réjouissons de vous accueillir à nouveau bientôt.Cordialement, Hotel Riu Costa del SolOnline Reputation Manager

Sehr geehrter Manfred,vielen Dank, dass Sie uns Ihr Feedback gegeben haben, damit wir es mit unserem Team teilen können.Es macht uns traurig zu erfahren, dass Ihr Aufenthalt so unangenehm war, denn es ist unser Ziel, unseren Gästen immer ein schönes Erlebnis zu bieten. Schade, dass wir dies bei Ihnen nicht geschafft haben.Wir wissen Ihr Feedback sehr zu schätzen und werden es nutzen, um Verbesserungen vorzunehmen, um den Gästen in Zukunft ein besseres Erlebnis zu bieten. Wir erhoffen uns eine weitere Gelegenheit von Ihnen zu erhalten, um Ihren nächsten Aufenthalt zu einem besseren zu machen.Mit freundlichen GrüßenHotel Riu Costa del SolOnline Reputation Manager

Dear Leanne,Thank you very much for taking the time to leave your fantastic evaluation.We are thrilled to learn you enjoyed it and it is rewarding to read you found it to be just right for your well-deserved holiday.We cannot wait to host you again, Leanne.Kindest Regards,Hotel Riu Costa del SolOnline Reputation Manager

Dear Karin,We appreciate your kind rating about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time in any of our facilities.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

Dear Catherine Elva Elizabeth,Thank you for sharing your feedback regarding your recent stay.We are pleased to learn you enjoyed the stunning views, however, we lament to read that not all the aspects of your experience did meet your expectations as we place great importance in providing all of our guests with memorable experiences and our aim is providing friendly and sincere hospitality and make our guests feel at home.Your concerns will be forwarded to the responsible department for an adequate follow up and we are looking forward to having another opportunity to host you soon for a much better experience.Sincerely,Hotel Riu Costa del SolOnline Reputation Manager

Dear Alejandra,Thank you very much for choosing to spend a wonderful holiday with us.We hope that you will come back to stay with us again, so that we can offer you another 100% satisfactory stay in our company.We look forward to hearing from you.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager