Hotellit ilmastoinnilla - Tropical Lowlands, Bolivia

”The airport shuttle did not meet us after our flight, even though I had contacted the hotel in advance and they confirmed pick up. Very disappointing. The shuttle did take us back to the airport which was convenient. The hotel is terrible at responding to guests in advance if a stay. They eventually responded when I emailed (to organise the no show airport shuttle). There was a grumpy, unhelpful guy on duty at the front desk when we arrived. Even though the hotel was practically empty,...

”Friendly staff very helpful. Breakfast is OK.”

”Wonderful hotel, unique and interesting decor, friendly staff, delicious high-quality breakfast, nothing to complain about, frankly, the only hotel I've been to that made me want to write a review. Santa cruz is what it is city design wise, so while the hotel is near the historical centre, the surrounding buildings look a bit rough. But I felt completely safe, the city just looks like that outside the new (and frankly, much more boring) residential neighbourhoods. ”

”I was improperly charged for a room that I didn't use. Terrible service from Novotel and Expedia together. I do not recomend them.”

”Good property the great amenities and service”