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Arvostelut: Nina Hotel Tsuen Wan West

4.5 out of 5
Nina Hotel Tsuen Wan West
8 Yeung Uk Road, Tsuen Wan

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 328 kautta 1171 arvostelua" "
Arvosana 8 - Hyvä. 476 kautta 1171 arvostelua" "
Arvosana 6 - OK. 197 kautta 1171 arvostelua" "
Arvosana 4 - Huono. 99 kautta 1171 arvostelua" "
Arvosana 2 - Hirveä. 71 kautta 1171 arvostelua" "

7,8/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

May

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No air conditioning
Yöpyi 3 yötä huhtikuussa 2024
Director of Front Office - Marco Au Yeung vastasi 11.4.2024
Dear Valued Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

8/10 Hyvä

Tak Fai, LITTLE NECK

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
GREAT LOCATION, EASY TRANSITS, LOT OF RESTAURANTS CHOICES
Yöpyi 2 yötä maaliskuussa 2024
Director Of Front Office - Marco AuYeung vastasi 25.3.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

6/10 OK

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
They are very careful in giving customers towels, bottle water. ..you must ask everyday. Totally different from last visit. In 2020, I stayed for over 5 days. The in charge lady came to each room to listen to requests. And gave out lots of bottle water. :)
Yöpyi 4 yötä maaliskuussa 2024
Director of Front Office - Marco AuYeung vastasi 20.3.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Pu John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great to stay
Yöpyi 2 yötä maaliskuussa 2024
Director of Front Office - Marco AuYeung vastasi 14.3.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Mie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Assistant Director of Front Office - Marco AuYeung vastasi 26.2.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Mei Lan

Matkusti kumppanin kanssa
Great
Yöpyi 4 yötä tammikuussa 2024
Assistant Director of Front Office - Marco AuYeung vastasi 5.2.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

6/10 OK

Tin Yee

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Overall all good except the front desk male staff named Roy. He is rude and impolite, definitely he is not the one not suitable to work at the front desk. I am shocked on his bad attitude towards to the guest.
Yöpyi 1 yön tammikuussa 2024
Assistant Director of Front Office - Marco AuYeung vastasi 5.2.2024
Dear Valued Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

8/10 Hyvä

Mei Sheung Olivia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient to everything! Hotel staff are friendly and helpful, overall is good! During the stay, the weather was not good, cold & strong wind outside. The strong winds made some of the lift were not working properly, have to wait & wait the door closed tightly, then the lift moved up to my floor.
Beautiful night view
Cloudy but still good!
Yöpyi 2 yötä tammikuussa 2024
Assistant Director of Front Office - Marco AuYeung vastasi 31.1.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. For the strong wind which affect the guest lifts we will be working on that. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

8/10 Hyvä

Tin Yee

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall good and price reasonable
Yöpyi 1 yön tammikuussa 2024
Assistant Director of Front Office - Marco AuYeung vastasi 14.1.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Heedouk

Yöpyi 1 yön joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 14.1.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Heedouk

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 14.1.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

6/10 OK

CHIN-PIAO

Yöpyi 5 yötä joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 3.1.2024
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

ELIZABETH WAI YIN

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is my second time stay during xmas eve, and with the busy seasons, the exceptional services Nina provided never fail us. The room is lovely with spectacular view and a birthday cut cake was provided as my other half's birthday. The room was well equipped, even came with a wardrobe room. One word, stunning!
Yöpyi 1 yön joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 27.12.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Tak Fai, LITTLE NECK

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Location & All Easy !
Yöpyi 6 yötä joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 24.12.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

4/10 Huono

Martin

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 17.12.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

10/10 Loistava

Joseph Yan Tim

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 28 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 13.12.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

6/10 OK

David

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Yöpyi 4 yötä joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 13.12.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

8/10 Hyvä

Jaden

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 13.12.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

8/10 Hyvä

michael HIN MING

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 13.12.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

8/10 Hyvä

Ivan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was good except there was a smoke smell. We also asked for one bed but was given two, however we got a free room upgrade so that was nice. There was a bit of confusion at checkin because the receptionist wrote down a different room number than my room so I had to go back down to get my room number.
Yöpyi 11 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 5.12.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

10/10 Loistava

Ling, New York

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä lokakuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 13.12.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

8/10 Hyvä

Yin Fong

Yöpyi 7 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 24.12.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Chilly

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Transportation convenience
Yöpyi 13 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 29.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

8/10 Hyvä

Hervey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 11 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 29.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

8/10 Hyvä

Catherine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 11 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 29.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Jenny

Yöpyi 5 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 13.12.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

6/10 OK

Ms L

Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 20.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location and friendly staff.
Yöpyi 4 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 17.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

michelle s

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 15.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Swee Eng Margaret

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room is big n nice. Aircon is great. Staff is helpful too. Location to hiking zone is great. Bus terminus to airport n certain hiking zone is at doorstep. MTR is within walking distance
Yöpyi 4 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 15.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

6/10 OK

Ka Yan

Yöpyi 6 yötä marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 13.12.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

8/10 Hyvä

KAM MAN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
冷氣太凍，走廊放了很多空氣清新機，估計有住客在房間內吸煙。
Yöpyi 13 yötä lokakuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 9.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

2/10 Hirveä

Anthea, Brooklyn

Yöpyi 10 yötä lokakuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 29.11.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

8/10 Hyvä

Ms L

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 6.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

6/10 OK

susanna

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
If you pick tower 1 it’s old and dirty
Yöpyi 17 yötä lokakuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 6.11.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

8/10 Hyvä

Patrick

Hyvää: Siisteys ja henkilökunta ja palvelu
There are lots of good restaurants in its vicinity
Yöpyi 1 yön lokakuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 1.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

4/10 Huono

hamed

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Noise neighbor room Smoke smell
Yöpyi 5 yötä lokakuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 1.11.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

10/10 Loistava

Benjamin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ther is a lot shopping mall around that area
Yöpyi 3 yötä lokakuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 11.10.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

6/10 OK

David, Philadelphia

Liikematkailija
Huonoa: Palvelut/mukavuudet
has to be hotel member in order to have benefits... Otherwise....everything are pricy!
Yöpyi 2 yötä syyskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 9.10.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us and wish that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

8/10 Hyvä

Benjamin

Yöpyi 7 yötä syyskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 1.11.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

Iki

Yöpyi 13 yötä syyskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 30.9.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

10/10 Loistava

MULIN

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All good
Yöpyi 2 yötä syyskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 14.9.2023
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

6/10 OK

WALTER, SAO PAULO

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
The rooms aren´t very clean and the overall structure from the hotel requires some improvements.
Yöpyi 2 yötä syyskuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 14.9.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

6/10 OK

Kwan Chi

Huonoa: Majoituspaikan kunto ja tilat
Assistant Director of Front Office - Marco AuYeung vastasi 7.9.2023
Dear Valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

4/10 Huono

Wing Lam Candy

Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The cleanliness is very questionable. The whole hotel smells like either cigarette or heavy air freshener. Chaise chair in the room was full of stains, so does the dining chairs. The towels also full of cigarette smell. The services is not any better. Housekeeper entered the room while DND sign was on, made a call afterward to have them finish the room, never responded. Asked the concierge to help to make a call to send an adaptor to my room, and I was asked to make my own call instead. They called themselves 5-star which is really a mind blowing information. Understand Expedia room rate is nothing really special to them, but please do the minimum. Not sure if my room is actually what I booked, but I wasn’t interested in talking to any staff because they don’t seem friendly or helpful. The entire stay was a total disappointment. 2 stars is giving to the bathtub and somewhat convenience location.
Yöpyi 5 yötä elokuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 2.9.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

8/10 Hyvä

ting ho

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 2.9.2023
Dear Valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

4/10 Huono

Sharon

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys ja henkilökunta ja palvelu
Nina hotel Tsuen Wan west has an excellent location. It is connected to city walk which has numerous dining options. They can definitely have more variety of stores. It has next to a bus station and MTR station is about 20 mins walk. I called twice previously to put in a request to have 2 rooms close to each other because we were growth my elderly mother. Unfortunately, we were assigned to 2 different towers and I was told hotel is sold out. I can’t believe they couldn’t find 2 rooms together when they have over 1600 rooms. Checked in staff did not offer any other options for room move on a later date. When I first walked in, my impression was the room was really dark. Room was dusty. I could see desk on the bed boards, on the desk and the counter. The toilet had a large permanent brown stain. There was no outlet for the air dryer in the bathroom. There was a sewage smell in the bathroom. I was also told my room was not smoking. The cigarette smell was so strong on the floor, I could smell it in my room. Housekeeping staff were friendly and polite.
Yöpyi 10 yötä elokuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 1.9.2023
Dear Guest, hank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

10/10 Loistava

Yee Kwan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
主動幫助升級，好貼心
Yöpyi 1 yön elokuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 1.9.2023
Dear Valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.

4/10 Huono

pui kwong, Sugar Land

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
hotel not well maintained
Yöpyi 2 yötä elokuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 27.8.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your next stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 2 yötä elokuussa 2023
Assistant Director of Front Office - Marco AuYeung vastasi 21.8.2023
Dear Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your next stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.