4/10 Poor
Roxanna, Simms
Business traveller, Travelled with pets
21 Jun 2024
Disliked: Cleanliness, staff & service
Room was hot. When I first arrived about 7pm the room was hot. AC was set on 60 and was not cooling. I gave it the benefit of the doubt because west sun was beaming directly in window and I had door open a lot getting my things into room so maybe I let what cool air that was in room out. Finally about midnight cooled down enough to sleep. Would have complained to front desk but did not want to deal with woman at front desk not very friendly at all so I guess shame on me. Floor needed vaccuuming as there were beads on the floor from kids jewely stepped on them. Had to put up $50 cleaning fee (in case I made a mess or tore up something) and a $50 fee for my Chihuahua in case he made a mess which he did not so I hope I get my deposit back. At checkout they said 7-10 business days so we will see. Lady was very nice and helpful at checkout. Bedding was clean didn't find any bugs.
Roxanna
Stayed 1 night in Jun 2024