Hotellit kohteessa Twinbrook, Rockville

”When I first arrive I had checked in early. They was very helpful and let me do it free of charge. Took a shower and took a nap. Woke up used the bathroom and the toilet didn’t flush. I let front desk know and they moved me to the room across the hall. Wonderful!!! I was there for 5 days. 4th day I took a shower and walked back in the bed area. Seen a black bug on my pillow. I instantly got pissed. Bed bug was on the pillow. Should’ve took a picture but I washed it off the pillow into the sink....

”It was proximate distance to the Holy Cross Hospital, where we had to arrive by 5:45am. Much easier than driving that morning from DC, leaving home by 4am. Convenience factor a huge plus. Just wish the breakfast access had been open a little earlier as by 6 am we had to be at the hospital. But I did at least get a cup of coffee.”

”The room was really spacious, nothing to complain about. The pool was horrible and the water ice cold. Why even have a pool if you are not going to take care of it?”

”Nice people, responded immediately when I asked for a room change because of a bunch of wandering noisy teenagers on a field trip whose chaperones didn’t do their jobs.”

”Good stay”

”Affordable and friendly”

”Good location, good service, ultimately a great, convenient hotel.”

”Breakfast was good, the room had a bad smell as if guests smoke in it.”

”Everything was great except for the 9:30 housekeeping interruption. Most hotels when you have an 11:00 check out wait until after check out to do housekeeping for rooms. But other than that everything was fabulous”

”So much to do. The restaurants, beer garden, corn hole, live music, food trucks, all located on the roof of the hotel was so awesome!”

”Muy bueno todo”

”Clean, comfortable bed, helpful staff”

”I’m 69 Elevator was done for a day and a half. Had to use stairs 4 flights down. Normally (last 4 times I stayed) parking was Free. This time it was 80.00 Someone should have told us when I called front desk there’s an extra charge. Carpet has a musty / corn chip smell. Had to leave windows open. Desk was very nice,”

”I paid to stay at the property, so parking should have been included and should not have been charged separately. However, I was charged a self-parking fee, which I believe was applied in error. If the charge was intentional, then I strongly believe the hotel should reconsider this policy, as charging paying guests an additional fee for parking is unreasonable and detracts from the overall guest experience.”

”I probably should have given this a five star but I rarely do that except for off the charts amazing hotels etc. So a 4 from me is practically as good as a five from a practical perspective. Excellent place. Clean, modern, easy access and close to many things. Great staff, rooms modern and clean, ac was quiet etc. stayed one night and was affordable and ideal for it. Only small knock is they had no toilet paper holder. It was fine but that was a first! Other than all fine.”

”When asked about the Hilton bags to include water I was told it would be in the room if I was a member. When I arrived in the room there was no water available for honors members in room. The initial room assigned was infested with ants. As they crawled on the beds, up the walls, doors , and counters. The laundry dryer took money and did not work. The front desk took a long time to answers calls for assistance. Overall very poorly maintained and staff did not appear happy to assist.”