Union Pier Hotellit

”Not clean ”

”Enjoy the breakfast and everything was comfortable. Good customer service”

”We had a room on the 8th floor. It was very clean. The lobby staff were very nice. The breakfast was good with nice views of the Chicago skyline. We were only there one night but would definitely go back.”

”Easy check in, nice staff, clean hotel and room.”

”So obviously they have been remodeling. The new updated flooring looks so much better. The room we had ; had an old shower with mold. Definitely need to replace the showers! The tub in my room was AWESOME! I loved the lake view . Although during our stay our privacy “fence” broke so we really couldn’t enjoy it the next day. But they did send maintenance pretty fast to fix . Which was great! TVs are small, maybe a little update on TVs too! Staff was nice and friendly. Although they shouldn’t...

”I was in a bind and had to book at room at this place. I paid $482 for a night (surge pricing) and ended up not staying because it was not clean. The bathroom in lobby said out of use, yet as I waited and rang the bell, the staff member came out of the bathroom. What? Out of order but he comes out. Hotel room toilet had something sketchy and hotel in general had a bad odor. We did not stay but didn't get a refund.”

”It is a refurbished hotel with a new name I believe. It has the basics. Clean, comfortable bed. WiFi works. Coffee 24/7. Friendly staff. On the other hand, the room didn’t have any place to hang clothes on a hanger. No cabinets with drawers. There was one room on the side that had nothing in it. We were there for 2 nights. So, it was ok.”

”Old tower old room”

”Good breakfast. Sauna was broken. Pool was warm. Hot tub had something weird floating in it. We didn’t get in. Room was big. Bed was comfy.”

”Music playing until early hours of the morning. Paper thin walls so you can hear your neighbors every sound. No WiFi”

”Nice and clean hotel. Hallway carpets and elevator could use updating. Nice staff. At breakfast, single plastic wrapped bread slices seams a bit odd. Would easily go back”

”I think I double-paid! Got two different answers from the check-in desk!”

”Just a place to lay your head down. ”

”Very quiet and convenient location for my business trip. Angie is awesome and has made this trip stress free with her assistance and incredible customer service. ”

”Didn’t use any of services ”

”Clean hotel, good breakfast! It was a perfect stay”

”Great place to stay! The rooms smell clean and are clean. Beds are super soft! Outside is very beautiful and the back patios are superb.”