Kylpylähotellit - Upper Ottawa Valley, Kanada

”There was no hot water in the room and the mattress was worn out and lacked support. I left with a back ache. When I brought the lack of hot water to their attention in the morning, I was told “yeah room # - doesn’t have hot water in the sink, you should have tried the shower.” There was no way I was going to shower with cold water. No price adjustment was made. The property has a beautiful view of the lake, and a quaint ambiance. I want to support local business, and I did not want to travel to...

”Awesome”

”From the first moment if check-in through afternoon welcome cocktsils, a late sitting for supper at Heron and the outstanding breakfast at Muse, every staff member to a person understood the value of going beyond simply doing one's job proficiently to mastery of the holistic arts of hospitality. We could not have been made to feel more welcome or comfortable. A perfect weekend getaway after a difficult Winter. We are already looking forward to our next visit in june.”

”Rooms were clean, check in was good. Had a bad stay as a result of other guess up till 3am parting loudly in the room next to ours. Expressed our concerns to the front desk but nothing was resolved. I think this hotel is aging quickly and needs up grades. The walls are paper thin and you can hear even the softer noises at night. When people feel they can party all night it is quit overwhelming. ”