Urb Don Jaca Hotellit

”Amazing resort close to adventure, coffee farm and waterfalls, above the clouds every day!”

”Although the outdoor space of the property was great, the accommodations were dark, cemented wall, shower curtain bathroom door, musty door and beds were like sleeping on plywood. The food was average in price and quality in restaurant but no coffee available until 8 am. I paid for 4 nights and after 2 nights I was struggling with the musty smell and asked for partial compensation back for the unused portion of my stay and they said no..”

”Beautiful location, friendly staff, large and lovely rooms.”

”The property had stunning views of the ocean, with all the bells and whistles of outdoor furniture. The pool does not have anti slip strips on stairs though and I fell hard on my spine. I wrote up a statement as requested and never heard a word from them. Not even a follow up on how I was feeling. When reported, they said they would view pool cameras. 5 hours later I went down and they handed me a pen and paper and told me write what happened. I spent the rest of my time there bed ridden and...

”Beautiful small hotel on the beac”

”Excelente hotel! Muy lindo e Impecable limpieza ”

”Very nice pools and beach”

”No really, they changed our room, was poor our experience ”

”Todo ok”

”Great service!!!”

”El servicio al cliente fue excelente, excepto el Spa. Ayer fuimos 4 personas ( buenos clientes) pero el personal no fue amable, no saluda, mi masaje no se si fue muscular o de relajación. Se acabo el masaje, ofrecieron el turco o el sauna, pero ni siquiera alguien me dijo donde era. Hoy preferimos ir al Hilton para los masajes. Un poco mas caro, pero la atención fue mucho mejor del cielo a la tierra”

”Lots of mosquitoes and no hot water inside or outside the rooms”

”A première vue l’endroit n’est pas très attirant. Mais une fois installé, nous sommes en mesure d’apprécier les infrastructures de l’hôtel. La piscine est très agréable et la chambre est spacieuse et confortable. C’était un peu bruyant le jour étant donné la construction juste à côté de l’hôtel. Bien que l’endroit est pratique si l’on cherche près de l’aéroport, on entend bien le passage de chaque arrivée et départ des avions. Le personnel était très sympa et attentif à nos besoins. ”