Uusi pääkaupunki Hotellit

”While the hotel was "grand" my initial reaction upon entering was the overwhelming pumped in fragrance; it was too heavy a scent (I couldn't escape it). The check in staff was helpful and friendly as was the lobby bartender / barista. Marwan the concierge really stepped up when we needed to arrange for car service to the airport. But besides that, the staff didn't possess the warmth and charm we've come to expect in Cairo. The wait staff at the pool presented as uninterested in providing...

”No routine housekeeping, all they are after is money and wouldn’t care about good service to offer to guests. For instance, i stayed in two different rooms for 5 nights which both had issues with water heaters in the toilets. I complained on the very day i checked in, could you believe that they kept lying to me every day that i should the next night and they would work on it but i slept for 5 nights without the heater being repaired. It was absolutely awful and horrible experience, we agreed on...

”Where to start here, the hotel itself on the face of it looks amazing, a grand reception hall, big bedrooms and swimming pools etc but that’s the facade. It’s in the middle of a nowhere desert , has limited restaurant service, poor food, no alcohol ‘allowed’ and unprofessional, poorly trained staff. The heightened security everywhere makes you anxious rather than reassured and unless you have a hire car there’s no escape as there is no public transport at all. Stay here is you like staying in a...

”N was”

”The Staff offered excellent service, they were very kind and helpful. The only issue was the AC unit was very small doesn't cool enough even the small room I was in.”

”Khaled was a gracious host. Accommodating and welcoming.”

”Hotellet var utmärkt, människorna var fantastiska, och jag ska berätta om det för mina vänner.”

”I wasn’t able to access the place the host response to me that he don’t have the place ready for me and he didn’t give me a refund”

”Wir waren bereits im Januar im Sleep Inn Apart-Hotel zu Gast und waren damals ebenso zufrieden wie bei unserem aktuellen Aufenthalt. Wir kehren immer wieder gern zurück. Die Nähe zum Flughafen ist äußerst praktisch, und die Lage in New Cairo – einem modernen, sicheren Stadtteil mit gepflegten Villen und hochwertigen Wohnanlagen – ist hervorragend. Die Umgebung ist sauber und sehr angenehm. Das Personal überzeugt durch durchgehend freundliche und hilfsbereite Betreuung. Insgesamt ein Hotel, das...

”Room was clean and price is ok but the communicate was little unclear they should’ve gave us a code for the main gate we never received”

”Room was carpeted which attracted dust. Room stank of cigarettes. I requested a double bed, but was given a room with THREE single beds! Restaurant was full of flies, so could not eat there, as hygiene was poor, as I saw waiter checking temperature of cooked food with his bare hands. Cooked food was cold. I could not wait to leave.”