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Arvostelut: Motel 6 Walnut Creek, CA

2 out of 5
Motel 6 Walnut Creek, CA
2389 N Main St, Walnut Creek, CA

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 238 kautta 955 arvostelua" "
Arvosana 8 - Hyvä. 314 kautta 955 arvostelua" "
Arvosana 6 - OK. 209 kautta 955 arvostelua" "
Arvosana 4 - Huono. 106 kautta 955 arvostelua" "
Arvosana 2 - Hirveä. 88 kautta 955 arvostelua" "

7,6/10

Siisteys

8,0/10

Henkilökunta ja palvelu

6,4/10

Palvelut/mukavuudet

7,2/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Petri, Espoo

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Edullinen hotelli moottoritien varrella
Wifin saa käyttöönsä lisämaksusta. Kahden moottoritien risteyksessä.

2/10 Hirveä

Natalie

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

4/10 Huono

Xum Franco

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
We booked two rooms, for my sister and another room I shared with my brother. When we arrived to check in, we were told my sister's room had a maintenance issue and she was moved to a different room. The room she got was old was clean, but we noticed one of the lights wasn't working. We checked the bulb and we noticed a light bulb was actually missing from the socket and it was very strange that in the socket was a sealed pack of Marlboro cigarettes. We don't smoke so we called the front desk and we gave the cigarettes to the maintenance guy who put a working bulb in and got the light working. My brother and I walked in our room and we noticed our bathroom light also wasn't working. We called the manager and she came over and checked, and flicked the light switch a couple of times, and she said "Yup, your bathroom light isn't working". And then she also noticed that the bathroom ceiling also had black mold, so she told us she couldn't let us stay in this room. We were glad that she was the one who noticed, and she moved us to a different room, but it was smaller since there were no other "working" rooms available. So, she had to move the small fridge and microwave into this smaller room, because we paid for a room with a fridge and microwave. The rooms were old and the sink and the bathtub were dirty or stained. Our bathroom sink was also clogged (which they fixed). My sister's room was facing the street and she said it was loud at night, she could hear people talking outside
Yöpyi 2 yötä huhtikuussa 2024
Brand Experience Team vastasi 22.4.2024
Hi Xum Franco,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 Huono

Phildasha

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Eileen

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
I love the pool even though it's too cold to use right now. The facility was nice. I love that there's only two levels. Parking was easy and plenty but I do wish they had more than two handicap parking places in the back parking area. The room was nice and comfy. The walls are very thin. The ppl above my room were very noisy until about 11pm then began again around 4am. The staff were very nice!!!!!!! There were some cons as I mentioned but this is no high scale motel. Even if it were, nothing is perfect. I highly recommend this place. I will return.
Yöpyi 1 yön maaliskuussa 2024
Brand Experience Team vastasi 11.4.2024
Hi EileenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Hyvä

John

Yöpyi 3 yötä maaliskuussa 2024

8/10 Hyvä

Dawn

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were traveling with our dog, and this was a great place for an overnight stay. Easy access to the great restaurants and shopping in Walnut creek. The staff was very friendly.
Yöpyi 1 yön maaliskuussa 2024
Nancy Y. vastasi 19.3.2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Loistava

Joseph

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very helpful and friendly
Yöpyi 5 yötä helmikuussa 2024
Brand Experience Team vastasi 11.3.2024
Hi Joseph,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

8/10 Hyvä

Luis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good place for a night or two. They had a good vending machine with options of food and hygiene products. Ice machine in the facility and WiFi and cable. Would recommend to bring your own shower products like shampoo, conditioner and so on. That was no provided.
Yöpyi 1 yön maaliskuussa 2024
Brand Experience Team vastasi 11.3.2024
Hi Luis, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Huono

Beverly Ann

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were extremely friendly. The smell of the room was unpleasant. There was fighting going on outside my room. It was very loud and scary
Yöpyi 2 yötä helmikuussa 2024
Brand Experience Team vastasi 11.3.2024
Hi Beverly Ann,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Hirveä

Cory

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Old and worn out furnishings. Bugs in room. Unfriendly girl at counter. Fire alarm falling off wall. Lack of ammenities in room, no hair dryer, shampoo, coffee maker - basically just a bed and a tv and a run down bathroom.
Yöpyi 1 yön helmikuussa 2024
Brand Experience Team vastasi 6.3.2024
Hi Cory,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Hyvä

James

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
floors were
Yöpyi 3 yötä helmikuussa 2024
Brand Experience Team vastasi 6.3.2024
Hi James,Thank you for positively rating your stay!Lilith#Team6

4/10 Huono

F

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was dark, even with all the lights on. The mattress was horrible. It really needs to be replaced. The woman that cleaned the room seemed angry when I asked for new sheets. The water pressure was very low.
Yöpyi 2 yötä helmikuussa 2024
Brand Experience Team vastasi 29.2.2024
Hi F,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Loistava

Richard Del

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Brand Experience Team vastasi 23.2.2024
Hi Richard Del,Thank you for the perfect rating!! Maz K.#Team6

8/10 Hyvä

Robert

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Reasonable option in Walnut Creek
The room was simple but met my needs. Wifi worked fine. Nice TV. Small table to work.
Yöpyi 1 yön tammikuussa 2024
Brand Experience Team vastasi 6.2.2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Loistava

Alfonso

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfortable two nights.
Very clean rooms ask for a room in the tower ,$20. Difference . I stay in tower that's the six story building ,staff is very polite and willing to accommodate any needs asked, my room was very clean, very nice comfortable .I had my room on the 6 level have a nice view from my window there's no disturbance I was able to have peace of mind, much appreciated .
Yöpyi 1 yön tammikuussa 2024
Brand Experience Team vastasi 6.2.2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Huono

Samson

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Dindn’t like it
Yöpyi 1 yön tammikuussa 2024
Brand Experience Team vastasi 6.2.2024
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Loistava

Carla

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Nancy Y. vastasi 7.2.2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Loistava

Lisamarie

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023

2/10 Hirveä

Benjamin

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A woman whom I’m assuming maybe living there..? She was screaming and cussing her head off at 2:30 am while walking by everyone’s rooms. I didn’t get any sleep. The busy road is noisy and I could hear the other people in their rooms. Never going back. I should have stayed at Marriott.
Yöpyi 1 yön joulukuussa 2023
Brand Experience Team vastasi 9.1.2024
Hi Benjamin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 OK

D

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Karen

Yöpyi 4 yötä joulukuussa 2023

8/10 Hyvä

Benjamin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
As Motel 6 goes, pretty good. One inconsiderate guest, but the people were very sweet.
Yöpyi 2 yötä joulukuussa 2023
Brand Experience Team vastasi 2.1.2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Loistava

Carla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

6/10 OK

Roberto

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Lawrence

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
It’s a Motel 6
It’s a Motel 6. Little noisy, clean but dated, bed not so comfortable
Yöpyi 2 yötä joulukuussa 2023
Brand Experience Team vastasi 2.1.2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Hyvä

Manuel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
stayed at Motel 6
it was fine and clean. I had to leave a night early as I had an emergency. I didn't have time to explain this to the front desk so i left my key with her since she was busy with another person. close to where I had to go.
Yöpyi 2 yötä joulukuussa 2023
Brand Experience Team vastasi 23.12.2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Hirveä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Gueorgui

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo bien
Yöpyi 2 yötä joulukuussa 2023
Brand Experience Team vastasi 19.12.2023
Hi Gueorgui, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

6/10 OK

Tyrone

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
I advised management of the backup in both the shower and wash basin but it was not fixed.The location is easily accessible to convenient stores.
Yöpyi 3 yötä joulukuussa 2023
Brand Experience Team vastasi 19.12.2023
Hi Tyrone, Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Loistava

Larry

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Clemente

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023

4/10 Huono

Anna

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The room floors need to be mopped, not just swept, and the counters wiped down. Also, there was not hot water available; however, I could not afford to fit the bill for another hotel last-minute, then wait up to 14 days for a refund from Motel 6. I feel like I should get a comp to try Motel 6 again; and hopefully, have a much more comfortable stay.
Yöpyi 3 yötä marraskuussa 2023
Brand Experience Team vastasi 5.12.2023
Hi Anna,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 OK

Jed

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
BUILDING WAS IN POOR CONDITION, NO HOT WATER,
Yöpyi 1 yön marraskuussa 2023
Brand Experience Team vastasi 5.12.2023
Hi Jed,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Huono

GRANITE

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä marraskuussa 2023

10/10 Loistava

Ken

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing
Yöpyi 2 yötä marraskuussa 2023
Nancy Y. vastasi 21.11.2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Hirveä

James

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
No Hot Water
No hot water….really! Too late to. Book elsewhere!
Yöpyi 1 yön marraskuussa 2023
Nancy Y. vastasi 21.11.2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 OK

Steven

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Slanted bed and no hot water
The front desk called us in the morning to tell us there was no hot water. We appreciated the call, but not having hot water wasn’t the worst part about the place. The bed felt like it was sloped away from the wall.
Yöpyi 1 yön marraskuussa 2023
Nancy Y. vastasi 21.11.2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Loistava

Mauly

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything clean, easy and restaurants nearby
Yöpyi 1 yön marraskuussa 2023
Nancy Y. vastasi 21.11.2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Loistava

Ray

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
great location.
Yöpyi 1 yön lokakuussa 2023
Brand Experience Team vastasi 7.11.2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Loistava

Thomas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in was quick
Yöpyi 1 yön lokakuussa 2023
Brand Experience Team vastasi 7.11.2023
Hi Thomas, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

6/10 OK

Lisa

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön lokakuussa 2023
Guest Support vastasi 2.11.2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

6/10 OK

Nelson, West Covina

Hyvää: Henkilökunta ja palvelu
Property and room was showing its wear, but the staff was friendly and efficient and the bed was comfortable. Traffic noise was a bit of an issue, but i was able to get good rest.
Yöpyi 2 yötä lokakuussa 2023
Guest Support vastasi 2.11.2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

8/10 Hyvä

Gene

Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Armondo

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Motel 6 that we stayed was nothing fancy but very friendly staffs and she was very helpful if we needed anything. Thank you.
Yöpyi 2 yötä lokakuussa 2023
Guest support vastasi 23.10.2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

8/10 Hyvä

Alex

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 5 yötä lokakuussa 2023
Guest support vastasi 18.10.2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

8/10 Hyvä

Reginald

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Guest support vastasi 17.10.2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

4/10 Huono

Edward

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They were unable to produce a statement or receipt for my stay, claiming that it had to come from Expedia. They couldn't even tell me how much I had paid. The place is run down. No fridge in the room. No Kleenex. The light over the sink is so dim. The mattress is soft. The noise from the freeway is very loud.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Nicole

Hyvää: Henkilökunta ja palvelu
Very helpful and friendly staff.
Yöpyi 1 yön lokakuussa 2023
Guest support vastasi 16.10.2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

8/10 Hyvä

Vinicius

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Guest support vastasi 16.10.2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.