Walton Hills Hotellit

”Know when you’re going there that you need to ask for room service. I could not get my room cleaned. My towels were either placed on the desk or on the toilet seat. No coffee replaced, no soap and shampoo replaced. The one morning I went down for breakfast they weren’t open and then when they did openthe coffee was cold, sausage was cold, not impressed. The complementary coffee they have in the lobby. It’s cold. The machine didn’t work, and the area was nasty. The first night I was there my...

”Yes”

”Clean, well run, conveniently located and reasonably priced.”

”Exactly what you would expect from a 3 star hotel ”

”ok”

”The room was pretty clean considering the price. The hotel is old but is ok for a 2 star. The staff was very kind!!”

”I didn’t eat the breakfast They only had bread waffles or cereal”

”Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. ”

”This particular looking to end was a great value for the price. The front desk was very helpful, the breakfast and coffee great, the exercise amenities were surprisingly good, and I appreciated the free parking. Cleanliness was so-so with some hair in the tub but I can live with that.”

”This is an historic property. I was here a few years ago and it was a bit sad. But new management came in and updated the property. I only had a little trouble working the bath faucet, otherwise everything was perfect.”

”Everything was great except I couldn’t turn the A/C off and my room was too cold. The decor is really cool and check-in staff was great.”

”Rooms were clean and staff was friendly. I ended up needing laundry services and there is a washer and dryer available free of charge and tide pods for purchase at the front desk.”

”Desk clerk was very helpful and supplied extra pillows when requested. Room quiet and comfortable. The TV channel guide was missing and I did not receive my wake-up call, but I had set my alarm on my phone just in case. Shuttle was great!”

”The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. ”

”The room was clean. That's There about the only positive. The large vinyl /leather? chair was very worn. Worst of all was the awful mattress. I sat on the edge of it and almost sunk to the floor. No one could sleep on that side, so I tried the other side. It was a little better, but still very uncomfortable. I had very little sleep. I plugged in my phone charger next to the bed, and my phone was dead in the morning.”

”Staff was amazing!”

”The room was clean, bedding and linen were great. The windows were painted over with an opaque paint, so you couldn't see anything outside, which was very strange. The hotel itself was in a great location close to the airport and easy on access to the freeways heading into downtown Cleveland. Their free breakfast was the best. Good selection of pancakes, muffins, toast, bagels, yogurt and then hot food of eggs, potatoes, sausage, oatmeal, etc. Also great hot coffee. I enjoyed my stay. ”

”Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

”Very peaceful and relaxing”