We booked and paid in advance for a two-queen bedroom months ago, but when we arrived and got our keys, we found that the room we were given was a king room. When I told the front desk that we had booked a queen room, he said none were available and offered us an upgrade to a king suite. Being very tired, we accepted that. We found that the king suite room was no larger than the king room, and there were a few issues with this room. One, but location of the TV and the fact that it was bolted down to a desk, you could not rotate it so you could watch it comfortably from either the sofa or the TV. So, you always had to watch it at an angle. Also, the AC didn't seem to work properly - either you froze when it was turned on, and if you turned it off it got very hot and stuffy in the room. Also, the room faced a very busy highway, and the noise was very noticeable. The toilet was not functioning properly, and had very low flush rate and took a very long time to refill after flushing. The water pressure in the shower was acceptable, but the water pressure to the toilet and sink were very poor. The ice machine was not working on our floor, but I went down to the lobby to get ice. I found no vending machines in the building, so you had to purchase snacks from the concierge. Two soft drinks and two candy bars were $12.00. I will say that all the staff was very nice and tried their best to accommodate us, but the hotel is not a place I would revisit.
