4/10 Huono
Fares
7.12.2025
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
We arrived the night of our check-in after a 6 hour drive to wait 45 mins at the front while they figured out where to put us since they said they were sold out of 2 bed rooms. I pre paid the reservation for a 2-bed room and they said they only had rooms with 1 bed available. Their excuse was that they had our room but it was ‘broken’. In the end they put is in a neighboring hotel that we had to check out of the next day to check back into the Hyatt to finally get our room. After going out for the day we returned to no valet service (the valet guy was gone) and the front desk guy had 12 people waiting in line to check in so he couldn’t valet the cars for another hour, we spent 1 hour waiting for the damn valet because we couldn’t drop the keys off since our car was parked illegally, although they tried to tell us to leave the key- i demanded a ticket since what they were asking was absurd- to leave my illegally parked car unwatched. I’ve stayed at many hyatts and have never had these issues, would never come back - the front desk guy “Rich” had an attitude the whole time, opposite of welcoming.
Fares
Yöpyi 2 yötä joulukuussa 2025