Waverly Hotellit

”Staff”

”We stayed in Room 3, if the other rooms were as great as ours then it would be hard to beat this location. The view of the river and sunset were awesome. The restaurant service would be hard to beat anywhere and the food was excellent. All in all we loved our stay at Surry Seafood Inn.”

”Well I paid for the room then the receptionist said that I couldn’t get the room I called Expedia and they tried to fix the problem and then I was told to call management for Woodspring and the receptionist couldn’t even do that I had to get a room at another hotel they took my money and never refunded me”

”Wonderful hotel food was great! Service was amazing and the staff is so kind. They found my daughters stuffed animal and we were able to retrieve it back. I highly recommend staying there”

”I stopped for the night on a road trip. I was checked in quickly & the room was sparkling clean. I was bringing the contents of a relative's refrigerator, so I was thrilled to see the larger, apartment-size fridge, not a mini fridge. Everything in the room was very dated, but I didn't care. The mini fridge & microwave worked, and the bed was super comfortable! The staff was just one woman who may have been the owner. She was super nice & helpful.”

”The staff were all extremely polite. The room on the other hand was not cleaned (bathroom floor definitely was not swept nor mopped), just overall not thoroughly cleaned from the last renter. Then comes the main issue, the air conditioning! I used the wall unit as directed and the air would not come on but the heat definitely would. Generally it isn’t an issue but it was high 80s- high 90s! I was told I was going to receive a call to speak about the issues and that was on Saturday, it is now...

”I had just driven 13 hours from Florida and hoping for a restful night of sleep as I still need to drive 6 hours more northward. I checked in at around 9pm, staff at the reception was courteous. For some reason, he gave me a room at the end of the corridor at the 2nd floor. I didn't complain as it might have been busy and may be the best room available. The room was clean but the color of the marble that they used in the bathroom has a terrible pattern that resembled dirt or molds. It was clean...

”T”

”We stayed at Ragland on the return leg of a two week road trip from NY to southern Florida. It was such a welcoming and cozy experience. We arrived late because of traffic and Claudia met us at the door, showed us around and led us to our room. First of all, it’s huge. After staying in small rooms for two weeks this was so nice. Great big tv, and plenty of space for unpacking if needed. Most importantly, the bed was sooooo comfy. Good mattress and soft linens. The breakfast in the morning was...

”Terrible customer service. I tired to book through their website, and kept receiving an error message. Every attempt to call went unanswered. I finally went on Expedia and was able to book a room that way. When I called the hotel directly to confirm less than 10 minutes after booking through Expedia, everything went south. It took about five attempts for someone at the hotel to finally answer. After I confirmed the reservation I had booked through Expedia I asked if it was possible for me to...

”The staff was extremely friendly and eager to assist. The room was clean and comfortable. The breakfast room was small but well stocked.”

”Building was old and in need of updating. However the room was clean and fine for one night.”

”The property needs renovated. The bottoms of the windows were rotted. Air conditioning units in room did not work and had to move to another room. Room number sign on door was missing. Room was not clean and carpet needs replaced. The staff was pleasant and helpful.”

”Great bar. Good bar food. Welcoming staff. Room was terrific. Great shower.”

”This was one of the worst properties we have stayed at. Upon arrival the receptionist was rude. We got a nonsmoking room and they stated they charged $250 if we smoked in the room, yet as soon as we opened the door, all we could smell was smoke. There were holes in the walls, the stair railing was falling, electrical wiring was showing, the room was extremely dirty, there were bugs, the tv in the bedroom didn’t work, and the bathroom light did not work. When we reached out to the staff for a...

”The room we were given had a smoke smell but we we soon given another room that was fine. Everything worked well. Breakfast ok -- except for the all-too-common plastic cutlery and plates -- not ecological. ”

”Hotelli oli hyvä yöpymispaikka, rauhallista ja iso huone ”

”Nice and clean, close to everything.”

”Breakfast, location”