Great environment. It was our second stay! Make sure you book a panorama room. It’s a confusing as all the other rooms say they have a mountain view. This time the room had a water leak from the terrace window, so the floor and curtains had stains. Did not look very welcoming. Mentioned it, however, front desk just said we are sorry, nothing else. A bit weird was also this time that some guest before and after us at check-in got welcome drinks, but we didn’t? Perhaps mentioning the policy at check-in would not leave you confused...are we not worth it as panorama room customers?
Generally the service is good, the breakfast tastes great, and the views are amazing. Worth the stay despite the little experience flaws.