West Jefferson Hotellit

”Pool was cold and a little green”

”Hotel location is fantastic. Staff is always very helpful. Katie in the bar and Michael S making omelettes are both great employees!”

”The toilet was very low.”

”Great location. I always like staying here. Lots of shopping and restaurants.”

”Thanx”

”Room keeping and front desk staff were very rude. Room service never came to clean our room. We call the front desk for additional towels and were advised we had to go into the hallway and look for a room service person in order to request towels. The fire alarm went off at 5 am due to a toaster burning. When we reached out to the front desk about this they advised that the fire alarm going off was “routine” and that there was nothing they could due to accommodate us for the inconvenience. There...

”Everything was great‼️‼️‼️”

”The staff was very pleasant and helpful. The outdoor space was very nice.”

”Staff was very helpful and friendly. I stay here every time I am in Westerville and have not had a bad experience yet.”

”Very nice place.”

”Great time”

”Loved it here! Kids had a blast and would definitely stay again!”

”The staff was attentive and nice at check in. The only reason I rated it a 3 was the air conditioner did not work properly. I called the front desk and reported it. I was told there was one room left that we could move to, but we were already dressed for bed, or they could have a maintenance man look at it the following afternoon. We were only going to be there for one night.”

”Edible but could be more appealing.”

”We had a wonderful stay! Check-in was quick and easy, and the staff was friendly, welcoming, and always willing to help. The bed was incredibly comfortable, making it easy to relax and get a great night’s sleep. Overall, we had a very positive experience and would definitely stay here again on a future visit.”

”A/C unit could not lower the temp in our room during our two night stay. Parts of the room, like the drinking glasses, were not cleaned between nights. 3 Elevators are inadequate for 8 floors of guests, especially when the stairs are alarmed to exit on ground level. 1 elevator was out the whole time we were there. Breakfasts were ok, nothing to write home about.”

”The room was neat and clean. The dinner was good. The staff were polite and accommodating. The air conditioning was on point. The bed was comfy. And the ambience and the essence of the room was relaxing.”

”Wonderful place to stay.”

”Was a very nice stay.”