West Monroe Hotellit

”had to wait over an hour for my room to be ready, plus other guests were checked in before me until I said something to the front desk.”

”Construction goi g on, debris every where. People from the street walking in and begging me for mo ey at the cou ter while I was checking in shows me there is zero security. Not clean. Nothing provided to be able to use the kitchenette that I paid to be able to use. Just not good all around d”

”Only good for sleeping! Water was barely warm. No Kleenex. No coffee machine in room. Hole in ceiling in bathroom. Fire alarm loose and hanging!! Said place was booked but didn’t see one other person anywhere around. We’ve stayed there about three times but no change. thinking it would get better. Did not happen!”

”Cleaning staff was helpful. The room could've been a little cleaner. AC was fine and the heat.”

”The 24 hour airport shuttle was very helpful when our flight arrived at midnight.”

”Stay was just OK but up all night listening to the couple in the room next store and others on the floor”

”C”

”Bathroom ceiling over shower head had large hole spilling water out during shower. Was exhausted and didn't notice beforehand. TV wasn't working, it was a very long driving day and we had gone to bed and wanted to relax. Maintenance and staff came and moved out dresser and after about 20 minutes tv was fixed. In the morning, said dresser was still moved out away from wall exposing bed bug matter and mice droppings. Bed was uncomfortable. Reported all the above and showed room to person at...

”Great place with great people! Very friendly staff and food was way better than I thought! Thanks for making our stay for our daughter’s Oswego Graduation so relaxing and fun!!!”

”Nice large bathroom, hot shower & comfortable bed. Clean propwrty & room.”

”Clean and nice resteraunt pool and jacuzzi.”

”Very considerate staff with requests. Breakfast selection was excellent. Hotel services were excellent! Keep up with the good work!”

”Confusing roads because of construction…”

”I enjoyed my short time spent, staff was attentive, breakfast was decent/good for pricing, and room was clean and tidy most of all. My only "complaint" was that the gym equipment and is bit outdated and old, and it was difficult getting in, due to a lock change that they didn't notify guest about. Other than that it was an overall positive experience, and the staff was friendly and helpful”

”Very clean property and rooms. Nice area near fast food, gas station, and coffee (Dunkin). Easy parking. King size bed was comfortable and bathroom was clean. 5 star stay for sure”

”Main thing I can say is the beds and pillows were comfortable. Beds looked clean, room was clean as was bathroom. Carpets, not so much but I feel like that’s not unusual. We were only there literally to sleep as we had an early flight the next day. Would stay there over the comfort Inn.”

”the building is old but I heard that they planned to remodel soon.”

”This inn has basic services and works well for an overnight stay. Excellent pizza restaurant within a walking distance.”