West Point Hotellit

”Loved how unique this property is. Feels homey. Breakfast was amazing!”

”The property was well keep. It was like a little resort of sorts. Different buildings for restaurant,swimming, gym and breakfast. Even had a reception center. I just didn't like all the walking, stairs and outside elevators. It was alittle confusing but there was a very nice lady at the office who was very helpful (can't remember her name. She had really white hair) But I have a hard time walking, (back problems) and it was hard carrying luggage with no luggage rack, up and down and...

”Terrible experience”

”There were bugs in my room. Was no air conditioning and nothing was done about it! Was not happy, for a hot 2days I had a very unpleasant experience.”

”Staff”

”Todo”

”Room was nice and clean. Wish it was a little more spacious but was good. Our check in was nice and quick. Breakfast was good.”

”The staff at the front desk was friendly. The room needed a lot of work. There was no smoke detector. There was a huge hole in the wall. The water pressure in the sink was minimal. The sheets on the bed were paper thin. There is no elevator.”

”This room is designed as all hotel rooms should be. A shelf and hooks by the door. A rack for bags instead of a TV on a dresser. The only design flaw is that the faucet is too short causing water on the counter when washing one's hands. Breakfast was complete and had a pancake maker that I've never seen before. Overall a great stay.”

”pools and spa were down during our stay”

”The room was very clean. The staff was very friendly. The breakfast had lots of choices. It was very decent. There’s plenty of parking.”

”.”

”Everything you’d expect and great staff!”

”We stayed here 2 nights and it was very nice. Wonderful friendly, helpful staff, nice sized pool and hot tub. The pool water temperature was comfortable lukewarm so that was a treat. Good breakfast and clean, updated room. Really enjoyed our stay and close to restaurants and shopping. Even a Dillards nearby.”

”Excellent stay”

”They didn’t have my reservation and I to pay a second time. And the property was awful it was disgusting I stayed 2 hours and went to a different hotel.”

”First, the room I reserved was not what I expected. Floor was not sweeped. You can hear and see dirt on the floor. Also hair. You could see urine down the front of the toilet all the way to the floor. I checked the beds and sheets have stains, so I pulled back the blankets and sheets and the mattress pads and mattress itself was fully stained with who knows what. Most of it looked like old blood stains. Told the staff and offered a 2nd room. In short, both rooms were the same in every aspect....

”Great location and clean property”

”Awesome stay! Clean - easy check in and good breakfast!”

”The hallways smell dogs, the toilet didn't flush, no trash liner in the container, the front desk was very responsive and they gave as a new room Second room , the shower was not clean it had hairs on the walls They were two lamps with with twisted prongs unable to plug the lamps on the sockets Surprised by the dclined as we have been in many of your facilities before, never had this problems”