West Springfield Hotellit

”This is an older motel, so don't expect a 4-star hotel. I've stayed there twice on the last two years, and both times I have had excellent experiences. The building is probably from the 1950-1960 era, and it does show. However, the rooms themselves have everything you would need. Everything is very clean. There are no odd smells, the rooms smell fresh. Everything was very hygienic and there were no signs of any problems. There has never been any problems with noise at night, any more than you...

”Happy helpful staff!”

”Clean and spacious room, friendly staff, great stay”

”C”

”Our room wasn’t very clean, especially the bathroom. The breakfast buffet was fair. The woman working at the buffet was delightful and very hardworking! The staff is great but the property looked much better in the snow back in March.”

”Hideaway very modern. Completely computerized. No staff to interact with. Did like it”

”I was unable to have breakfast during my stay”

”The staff was super nice! The room was huge and very clean! The continental breakfast was good, but it was a bit sad that the restaurant has closed. There is a great pub/restaurant across the street! Plenty of free parking too. ”

”Clean and perfect room in the 1st floor . Air conditioner was perfect . Staff was great”

”Beautiful view. Lovely room. Delicious breakfast. Would love a bigger bathroom. ”

”We had stayed here before, and it had changed. We had trouble communicating with the staff, although they were friendly and smiled a lot. The staff was not at the desk at times. There was no ice. There was no outdoor furniture. Yet, all things considered, we got our money's worth, and the location is great by the river.”

”On very back road No staff on property Very narrow staircase so difficult to take suitcases up Very unsure of use of home”

”Very clean ”

”Five Star Inn and great hospitality. Highly recommend. ”

”couldn't find the motel because there was sign no sign or address number outside. Drove around looking for it Asked the for late wake up call, but he put the notice under another room. When I went to get more coffee the clerk was on phone, didn't even say please wait I'll be with you soon. no, just ignored me. When I told the morning clerk about their mistake, the response was so. I won't stay there again”

”wonderful”

”Lovely, maintained hotel. Safe and convenient location. Good for kids and families.”

”The room was spacious and well laid out. The staff were friendly and welcoming. The shower was hard to figure out, the water pressure seemed to slow down a few minutes into the shower.”

”Great stay!!!”