Westchester Hotellit

”Great staff”

”Yes they had a computers and printer available and the room was comfortable ”

”Our multiple night stay was excellent! The staff was welcoming and very helpful! If we could, we would give staff member EJ ten stars!! He was awesome! He gave us helpful tips navigating DC, gave us a list of places to eat; was just overall helpful and patient with our questions. The hotel was very clean and pleasant overall. It was a short drive from DC, yet just far enough. Would definitely stay again. Highly recommended!”

”.”

”The hotel is under going a transition ”

”Awful service. The room had a bad smell & they did nothing about it saying it’s because the AC hasn’t been running prior to check in. I requested an extra towel and they never brought it to my room. I’m expecting someone to reach out to me about this experience ”

”There was no hot water available in the morning around 9 or 9:30. Information was not passed to oncoming personnel regarding checkout procedures.”

”Clean room, friendly staff and very convinient. ”

”Overall, the hotel was quite clean, the continental breakfast was satisfactory, and the staff was very friendly. However, there appeared to be an issue with a sewage odor in the bathroom. After showering, a strong smell would develop, which made it necessary to keep the bathroom door closed in order to remain comfortable in the room. If it weren’t for this issue, I would have rated the hotel much higher.”

”Yes”

”Our bathroom door would not lock.”

”Front desk staff is combative, rude and unprofessional. Will never book here again. ”

”Room was very clean and put together very well and the young lady at the front desk was very professional and welcoming.”

”I booked a room with a walk in shower. I was given a room with bath tub. I fell in a bath tub before when i was younger and it was a painful experience. I called front desk right away to ask why am getting something else than what booked. His response was let me see what i can do and call you back. He never did. I consider this poor customer service. Also yesterday Friday Housekeeping got into my room mid day after knocking once and not waiting to be allowed in. I was in there. I asked for...

”Black mold on ceiling ”

”Check in was ok. Receptionist wasnt really friendly. Room was clean except duvet cover had mold inside or some type of spots which was concerning ”

”Very clean and quiet ”

”Great overall, parking is easy across the street in the structure. Very nice area with the mosiac district shops and restaurants. Room was excellent too, no complaints. Breakfast was continental and very basic but theres a French bakery downstairs that was good too. ”