White Pine Hotellit

”112 has mold in the air conditioner and some random white powder on the hair dryer. The floor was so dirty that after your shower, if you walked on it barefoot, your feet would turn black. Our other room was fine besides the floors. The lady at the desk was rude. There was 5 of us splitting 3 towels and we went and asked for more. She told us to “make sure they were all there” when we left as if we wanted to steal some low quality towels? Girl, bye! I got better towels at home. That is not a...

”The hotel was fine. Clean and amenable ”

”Nice as always ”

”Parking and check in easy AC works fine. Bathroom wall frame was rotting ”

”Need to have ice cream available with other items in the lobby. Haagen Dazs seems to be the choice with all my travel experience. ”

”Room was dirty, breakfast was aweful”

”parking was OK and room was clean. When we checked in the 2nd time, first time room was not ready, was told they had a broken water pipe so did not have water for a few hours. around midnight some one was gunning their car to make it back fire and then around 2:15 AM some men decided to chat in the hall way till around 3AM. So did not have a very restful sleep ”

”The room was not as clean as we thought it should be. Lights between the beds did not function, light above the table and chairs did not function, microwave was not cleaned, smoke detector was disconnected from the wall, body wash and shampoo bottles were both empty and one was not connected to the shower stall. window coverings were not connected to the mounting rod. When we returned to the room on one occasion our room keys did not open the door. To be fair our daughter had an adjacent room...

”Staff were excellent , in fact the highlight!”

”Gym was small but fine, the water dispenser don’t work. I did tell the staff, but it wasn’t fixed by the time we left. The milk in the kitchen was expired. I let somebody know, he did end up changing it. Twice there was nobody at the front desk. I waited for quite some time and still nobody showed up. I think they are sorely understaffed at that the best western. I only found one ice maker on the first floor and there was an open pipe behind it so it stunk like sewage. Also we had a room...

”Clean rooms, comfortable beds, friendly staff. Look forward to staying again. ”

”Our room was not cleaned from the day before. Dirty bed and garbage. Ice cream container on the night stand. Made a nasty sticky mess”

”Staff was friendly and the room was clean. ”

”The breakfast was very good. Room was clean. ”

”A nice place to stay ”

”Hotel and room were very clean. Staff was very friendly and kind. It's a simple, motel style hotel, close to shopping, food, etc. Only 20-30 minutes with traffic to popular destinations in the area (Pigeon Forge, Smokies, etc). We would absolutely stay here again. The only thing that really could be improved is a quick cleaning of the bathroom celing vent and less salt in the breakfast items. Otherwise, it was excellent if you're looking for a clean, simple, inexpensive place. We have stayed in...

”Great room with one design issue, no complaints at all about the service or anything else. The only thing that was an issue is the road noise, it's next to the highway and people were revving their engines all night with the room not designed to block any of it. ”

”Yes ”

”Staff very helpful and room was clean. Would stay here again.”