Sisäuima-allas, aurinkotuoleja

Arvostelut: Sonesta White Plains Downtown

4 out of 5
Sonesta White Plains Downtown
66 Hale Ave, White Plains, NY

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 589 kautta 1079 arvostelua" "
Arvosana 8 - Hyvä. 251 kautta 1079 arvostelua" "
Arvosana 6 - OK. 121 kautta 1079 arvostelua" "
Arvosana 4 - Huono. 66 kautta 1079 arvostelua" "
Arvosana 2 - Hirveä. 52 kautta 1079 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Jose

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

Kendall, Breckenridge

Matkusti perheen kanssa
Many good things, but bed pillows were enormous! Please get pillows that fit a human head. Coffee stand would be nice instead of paying 7$ to Starbucks.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 11.5.2024
Kendall, thank you for taking the time to share your feedback. It's important to us that all guests are comfortable, so we take note of your comments on the size of the pillows. Furthermore, we acknowledge your suggestion about enhancing our beverage offerings. We hope to have the opportunity to serve you better in the future.

10/10 Loistava

Venessa

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I used to stay here often and recently started to stay at the Cambria. They really need to renovate here. It’s so dated and everything is worn. It was fine for the night but there are cheaper/ better options nearby.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 6.5.2024
Venessa, we appreciate your feedback and it's good to have you back with us. We understand your concerns about our décor and acknowledge that all establishments might require upgrades at some point. We appreciate your opinion and assure you that it has been taken into consideration. Despite the mentioned concerns, we trust you had a satisfactory stay and it'll be our pleasure to welcome you back in the future.

10/10 Loistava

David

Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 14.5.2024
David, thank you for choosing Sonesta White Plains Downtown. It's wonderful to know your stay with us was satisfactory as reflected by your maximum rating. We'd be delighted to welcome you back for another excellent experience. Safe travels.

8/10 Hyvä

John

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 19.4.2024
John, thank you for taking the time to give Sonesta White Plains Downtown a positive rating on Expedia. We're very glad you enjoyed your experience and we hope to see you again soon.

10/10 Loistava

Frances G

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel!
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 6.4.2024
Frances G, thank you for the glowing review. We're thrilled to hear you had such a wonderful experience at Sonesta White Plains Downtown. Don't hesitate to choose us again for your next stay!

10/10 Loistava

Charlotte, Marietta

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I found my room very clean and quiet. Most importantly it was close to everything I needed to actual walk because I did not have my own vehicle to get around 😊
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 6.4.2024
Charlotte, it's wonderful to know that your stay at Sonesta White Plains Downtown matched your expectations. We're delighted that our location proved to be advantageous and allowed you to explore easily on foot. Thank you for particularly appreciating the cleanliness and tranquility of your room. We can't wait to welcome you back for another fantastic stay whenever your travels bring you to our area again.

10/10 Loistava

Patricia, Manlius

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice property, good location. Rooms were clean and comfortable. Staff was very friendly and welcoming!
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 4.4.2024
Patricia, thank you for your wonderful review of Sonesta White Plains Downtown. The team is thrilled to hear that you appreciated our top-notch location, the cleanliness and comfort of our rooms, as well as the warm reception from our colleagues. We can't wait to welcome you back for your next visit!

4/10 Huono

Alan

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 15.4.2024
Thank you for sharing your feedback, Alan.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 Loistava

Carlo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I enjoyed my stay at the site.
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 15.3.2024
Carlo, it's wonderful to hear that you enjoyed your time at Sonesta White Plains Downtown. We strive to provide an enjoyable stay for our guests and we're delighted that we succeeded in your case. Your feedback is greatly appreciated and we can't wait to welcome you back soon.

6/10 OK

SHARON

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I stay here once or twice every year on business. My complaonts this time however were that the carpeting between the garage and hotel elevator entrances were extremely dirty and worn, and the construction noise as they workon rénovating the hotel were so incredibly loud. They did however make an adjustment to my bill when I complained about the noise at checkout. People do need to be warned about this in advance. I will be staying there again next year, as the rooms are comfortable and the location is very convenient, and the staff very pleasant. Hopefully by then the renovation will be done.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 8.3.2024
Sharon, we appreciate your continued loyalty and your constructive feedback. It's dismaying to learn that your recent experience wasn't up to your usual standards. We apologize for any inconvenience regarding the cleanliness and any disturbances due to the ongoing improvements. We're glad an adjustment was made to reflect this, and it's great to hear our team members were pleasant during your visit. Your comfort is our priority and we're working diligently to complete our renovations promptly. We look forward to providing a more enjoyable stay when you return next year.

4/10 Huono

Richard, Philadelphia

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 5.3.2024
We appreciate the feedback, Richard.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

4/10 Huono

Jennifer

Matkusti kumppanin kanssa
Huonoa: Siisteys
The wallpaper was peeling, the room amenities (television, coffee maker, and CD player!) were outdated, and the shower/bath water streamed brown for several minutes. Upon complaint, it was said there was work being done to the building but none of that information was shared with the guests. There was also a hidden surcharge of $27 (fine print!) slipped under my door at the end of the stay which was not discussed at check-in. When asked, I was told it was for all the "extra services" provided and was handed a business card with a $10 drink comp...at check-out! The good part of this stay was its convenient location to major highways and local activities.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 27.2.2024
Jennifer, we appreciate your feedback. It's regrettable to learn you had some concerns regarding aspects of the room and the clarity of additional charges. We continually aim to improve and update our facilities, always striving for transparency in all communications. However, it is heartening that you found the convenience of our location useful. We hope for a chance to serve you again in the future with a more satisfying experience.

6/10 OK

James

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Stayed 5 nights and requested housekeeping each day. Only did it twice whenbi saw tge maid in the hall and asked her directly.
Yöpyi 5 yötä helmikuussa 2024
Customer Service vastasi 24.2.2024
James, it's disheartening to hear you had inconsistencies with your housekeeping service. The frequency of this service should be a given, so your experience is disappointing. Our team members are usually prompt when it comes to such requests. It's our hope that, despite this experience, you will allow us another opportunity to provide you with the service you expected.

8/10 Hyvä

Ronece

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like the beautiful view from my room
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 18.2.2024
Ronece, it's fantastic to hear that you enjoyed the gorgeous vista from your room at Sonesta White Plains Downtown. We aim to provide all our guests with delightful experiences. We hope to welcome you back for another pleasant stay in the future.

10/10 Loistava

Crystal

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, easy and smooth check in and check out!
Customer Service vastasi 12.2.2024
Crystal, it's wonderful to hear your experience at Sonesta White Plains Downtown was marked by a fantastic location and a seamless check-in and check-out process. We strive to provide effortless experiences for our guests. We look forward to hosting you again!

10/10 Loistava

Michael

Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 21.3.2024
Thanks for the fantastic rating, Michael!It's outstanding we could exceed your expectations during your stay at Sonesta White Plains Downtown. We're all looking forward to your next stay with us.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 13.2.2024
We appreciate you taking the time to share your feedback.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 11.2.2024
Thank you for taking the time to leave this wonderful rating! We hope to see you again soon at Sonesta White Plains Downtown so we can share yet another amazing experience!

8/10 Hyvä

Lucille

Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 20.3.2024
Lucille, it's fantastic to receive a positive rating from you for your stay at Sonesta White Plains Downtown. It signifies that our efforts to provide top-notch hospitality made a difference. We inkling forward to having you as our guest again in the future.

8/10 Hyvä

GREG

Customer Service vastasi 1.3.2024
Greg, thank you for choosing Sonesta White Plains Downtown and for providing your rating. We're glad to see your visit was enjoyable and we're looking forward to hosting you again in the future.

10/10 Loistava

Shelly-Ann

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like that it is on the mall
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 30.1.2024
Shelly-Ann, thank you for your feedback. The Sonesta White Plains Downtown is indeed close to shopping facilities to ensure an enjoyable stay for our guests. We're thrilled that you had a positive experience at our location and we hope to welcome you back soon.

10/10 Loistava

Cassandra

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 29.1.2024
Thanks for sharing this perfect rating, Cassandra!We're thrilled to hear you enjoyed your stay at Sonesta White Plains Downtown! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Loistava

lorraine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a great stay. The staff are all super friendly and helpful, especially Joel and Patty at the front desk who helped turn my rough morning around.
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 28.1.2024
Lorraine, it's wonderful to hear that you enjoyed your stay at Sonesta White Plains Downtown. Your compliments about Joel and Patty have been shared with them, who were thrilled to have made such a positive impact on your day. We truly appreciate your kind words about our team members' friendliness and helpfulness. We look forward to welcoming you back in the future.

2/10 Hirveä

chris

Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 27.1.2024
Thank you for sharing your feedback, Chris.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

8/10 Hyvä

patrick

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 26.1.2024
Thank you for taking the time to share your review with us, Patrick!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta White Plains Downtown. Thank you and have a wonderful day!

10/10 Loistava

alan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice place to stay.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 26.1.2024
Alan, thank you for your positive feedback. It's fantastic to know that you found Sonesta White Plains Downtown to be a pleasant place to stay. We strive to deliver exceptional service and we're pleased that your stay reflects this. We eagerly await your return!

10/10 Loistava

Tristan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 25.1.2024
Thank you for the fantastic rating, Tristan!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta White Plains Downtown! We can't wait to see you again soon.

10/10 Loistava

Leslie-Karen Jacquelyn Ann, St. George's

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love the location of the hotel. It is easy to get food and shop. Being it is downtown we are not far from anything. I enjoyed myself on New Year's Eve. The hotel did an excellent job with the amount of people that were there for that night.
Yöpyi 6 yötä joulukuussa 2023
Customer Service vastasi 22.1.2024
Leslie-Karen, we're thrilled to know how much you appreciated the superb location of Sonesta White Plains Downtown, with its convenience for food and shopping. It's great to hear that you had a wonderful time celebrating New Year's Eve and were pleased with our ability to accommodate the festivities. Thanks for sharing your positive experience. We look forward to welcoming you again for another memorable stay.

6/10 OK

Dee

It was OK. Kind of meh.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 22.1.2024
Dee, thank you for sharing your thoughts. Regretfully, it seems we didn't quite meet the exceptional standards we strive for. Rest assured your feedback is taken into consideration as we continuously seek improvements. Your next stay with us should be more than just "OK". We hope to have the opportunity to turn your next visit into a more positive one.

10/10 Loistava

Teresa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 22.1.2024
Teresa, it's wonderful to see your top rating for Sonesta White Plains Downtown. Our team members are delighted to know you enjoyed your stay. We hope to welcome you back again soon.

10/10 Loistava

Patrick

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 21.1.2024
Thank you for the wonderful rating, Patrick!It's fantastic you enjoyed your time at Sonesta White Plains Downtown so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Loistava

Janae

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 20.1.2024
Thanks for the outstanding rating, Janae!We're delighted your time at Sonesta White Plains Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Hyvä

Lisabeth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Can do attitude. Professional Staff.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 24.1.2024
Lisabeth, thank you for recognizing the dedicated and can-do attitude of our team members at Sonesta White Plains Downtown. We work hard to provide a professional and welcoming experience for all our guests. Looking forward to your next visit!

6/10 OK

Alan

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 7.2.2024
Alan, thank you for giving Sonesta White Plains Downtown a visit and taking the time to rate us. We continuously strive to improve the quality of our services and your feedback is a vital part of this process. If you have any specific comments or suggestions, we would love to hear from you in order to enhance our future guest experiences. We hope to have the opportunity to welcome you back soon.

10/10 Loistava

Constance

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 18.1.2024
Thank you for the fantastic rating, Constance!It's outstanding you had such a wonderful experience at Sonesta White Plains Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon!

4/10 Huono

Andre

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Front desk staff useless and unfriendly. No information about the fact that you need to request room cleaning. Even after requesting it, the room was not cleaned nor was the coffee and water replenished. Nice property and rooms but would not go back unless front desk staff changes.
Customer Service vastasi 16.1.2024
Andre, it's regrettable to hear that your experience did not live up to your expectations. Addressing your concerns, it's unfortunate you had issues with your room's upkeep, and the approach by our front desk team. Given the feedback, the venue is constantly working on enhancing our service training to ensure all guests receive complete information. Despite your criticisms, we appreciate your positive words about our property and accommodations. We truly believe that changes will make you reconsider your decision in the future.

2/10 Hirveä

Sarah

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 4.2.2024
We appreciate your feedback, Sarah.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Loistava

Menelik

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 15.1.2024
Thank you for taking the time to leave this wonderful rating, Menelik! We hope to see you again soon at Sonesta White Plains Downtown so we can share yet another amazing experience!

10/10 Loistava

Melinda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient Location
Staff were friendly and very helpful, pool was clean as were the rooms. My only issue were the height of the beds which made it difficult to get into. Otherwise very happy
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 14.1.2024
Melinda, it's fantastic to hear that you found our team members at Sonesta White Plains Downtown welcoming and helpful, and that you appreciated the cleanliness of our facilities. We're sorry to hear that the bed height posed an issue for you, a point we'll certainly take into account. We're thrilled you had an overall positive experience and we hope we'll have the pleasure of welcoming you back soon.

10/10 Loistava

Kerry

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 14.1.2024
Kerry, it's wonderful to know you had an exceptional experience at Sonesta White Plains Downtown. We appreciate your perfect scoring and are thrilled that we've made your stay memorable. Can't wait to welcome you back on your next visit. Thank you for choosing us as your perfect choice!

4/10 Huono

nancy

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 14.1.2024
We appreciate you sharing your concerns with us, Nancy.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

8/10 Hyvä

Melinda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 13.1.2024
Melinda, thank you for choosing to stay at Sonesta White Plains Downtown and for giving us a high rating. We are delighted to hear that you enjoyed your stay. We hope to welcome you back in the near future.

10/10 Loistava

Lisa

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä joulukuussa 2023
Customer Service vastasi 13.1.2024
Thanks for the perfect rating, Lisa!We're pleased to hear that you have fully enjoyed your stay at Sonesta White Plains Downtown, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 Hyvä

Kevin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sonesta review
Great location very nice hotel. Would stay there again. Accessible to shopping and restaurants within walking distance. However, a few items to note - Restaurant experience was a bit strange. Ordered oatmeal at the casual café and was given it in a cup and was told they don’t have bowls. Also, my son was sitting Indian style on the seat in the restaurant and was told to put his feet down on the floor by the waitress. When I brought my oatmeal over from the café because I didn’t need an entire buffet, and there was no option to order from the menu, the waitress made a point of telling us there was no sharing from the Buffet items. Just didn’t feel very welcoming in the restaurant. Would prefer to comforter over a blanket in the rooms as the blanket was very scratchy. Otherwise it is a very nice hotel and would still stay there again.
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 9.1.2024
Kevin, thank you for sharing your recent experience at Sonesta White Plains Downtown. We were thrilled to read you appreciated our superb location near shopping and dining. That being said, we wish your dining experience in our café was more comfortable. Please know we are addressing your comments concerning the dining area to ensure everyone has a more enjoyable mealtime encounter. Also, based on your feedback, we'll review our room arrangements concerning our bedding items. Despite these issues, it's reassuring to know you found overall value in our hotel and consider staying with us again. We hope to provide an even more impressive stay next time.

10/10 Loistava

Lisa

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 13.1.2024
Lisa, we're thrilled to know you enjoyed your stay at Sonesta White Plains Downtown. It's always heartening to receive such positive ratings from our valued guests. We hope to welcome you back in the future for another delightful experience.

8/10 Hyvä

Angela

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 28.1.2024
We appreciate you sharing this positive rating, Angela!The comfort of our guests is important to us so we can't wait to see you back again at Sonesta White Plains Downtown. We want to share an even more enjoyable experience with you next time.

6/10 OK

Elizabeth

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä joulukuussa 2023
Customer Service vastasi 25.1.2024
Thank you for sharing, Elizabeth.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 Loistava

Steven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 8.1.2024
Steven, we're thrilled to know that you had a splendid experience at Sonesta White Plains Downtown. Our team appreciates your perfect rating, and we're looking forward to greeting you again in the near future. Safe travels!

10/10 Loistava

torri, Petersburg

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 13.1.2024
Torri, it's great to hear that your stay at Sonesta White Plains Downtown met your expectations! We're always glad to provide a fantastic experience for our guests. We hope to see you again soon!