White Plains Hotellit

”Everything was dirty. The lobby, the elevator, the room. There were greasy fingerprints everywhere as if nothing has been wiped down in years. There was old soap with hair stuck in it in the bathroom. The pillow cases had mascara left over on them, the white duvet had black and gray smudges all over it from what I can only imagine was dirty feet. Everything smelled like they were trying to cover up years of cigarette smoke with glade plug ins. The staff was not friendly or helpful. It took 15...

”The staff was very helpful at check-in and check-out. The room had recently been redone and was clean. The floors are a beautiful gray color and the bed was super comfortable.”

”Nice, friendly, clean, and you felt safe.”

”Nice staff, the breakfast was not good at all, even for free, there is no water in the pool, so it is permanently out of order. The first room they gave us on the bottom floor smelled like mildew, so we requested a second floor room which was better, but still had a odor to it. The toilet was on an angle that felt like you were going to fall off the side of it, so that was interesting, it's just your typical Indian owned hotel.”

”Property is beautiful. Checking in was a disaster. Restaurant was mediocre at best. Breakfast was a horrible experience. Kept moving to different rooms every morning. Had dry cereal but no milk. Waffle maker but no butter for waffles. Only had orange juice and/or apple juice. On one of the three days. Powdered eggs and sausage were cold every day. ”

”Everything was ok”

”Had to be moved from our first room because the heating/AC unit was falling off the wall. Plaster all over. The room smelled and there were ants crawling on the walls. The second room was not much better. Everything that was metal was rusted, lamps, fixtures etc. The couch had stains and this was a suit! Dirty!”

”Our ac was out. Apparently staff knew this and didn’t disclose this. ”

”Staff was friendly but the room was not clean... especially the bathroom. Cheap place to stay for the night, but would not have felt safe there alone.”

”Our room had a bad odor coming from the AC unit and the carpet was not well kept.”