Whitehouse Hotellit

”The property was clean nice and in order. The front desk clerk was ready to help in any way. When getting to our room and settled in the lighting was our 1st encounter it was a little hard to get the 3 different lamps to work, finally got them going. 2nd problem was the TV. It come on but wasn’t connected . The front desk was notified and came up and fixed the problem. 3rd problem was the next morning the elevator wasn’t working, I went down stairs after looking several minutes for the...

”La habitación estaba limpia. Pero el hotel está descuidado necesita remodelación. En nuestra habitación el inodoro no drenaba bien el agua y la puerta principal no funcionaba la llave, tuvimos que cambiar la tarjeta como 5 veces y no funcionaba hasta que alguien vino y abrió la puerta con un aparato. ”

”Room was clean. No outside noise. Property was great”

”Property was Nice and very open to the shopping center. The Pool wasn't in used and didn't know until after checking in. But it was nice stay, until it was time to check out and the young lady behind the counter was very rude. The warm welcome that I received when checking in and leaving was very different. ”

”Friendly staff, very clean and quiet.”

”There was no hot breakfast available and pool was unavailable”

”Easy to get to. Staff were very friendly and helpful. Checkin was very smooth. ”

”It’s standard and clean.”

”Property seemed clean; staff was friendly and helpful.”

”Estuve 3 días y nunca limpiaron el cuarto ni cambiaron toallas ni nada”

”Loved the indoor pool for the grandkids. Especially early checkin. Beds were a little soft so could feel everytime my husband moved.”

”Rooms clean, staff polite and patiences.”

”The rooms were clean and the staff was very friendly.”

”The breakfast was made at order and served fresh. The room was very clean, the parking was easy. The staff was friendly and helpful.”

”No Hot Water. If you got lucky it might be warm at times. A few times it stayed cold. AC could never lower the temperature. No ice buckets at all in hotel. No street signs where to turn to main drive to hotel. Breakfast area needs immediate help to deal with garbage and trash pickups. Coffee wasn’t ready until after 30 min after breakfast started.”

”We were on second floor, water pressure in shower was very warm but not enough pressure. Also, the walk in shower leaked so we had water on tile floor when we exited. Rooms were renovated and looked good. King bed was a bit high to get in and out of, but I am 5’4”. Great location to UT Tyler”

”Clean rooms ”