2/10 Hirveä
Marlenne
Matkusti kumppanin kanssa
7.12.2025
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is covered in mold, brown/ yellow stains.
1st red flag -There is only one front desk person working the reception. He attempted to take pictures of our passports with hit phone. The scanner was not working. I advised i was not comfortable with him having our information on his personal phone he immediately agreed.
2nd red flag- When asked to review the property while we wait for our room we quickly realized the property was not in the same conditions advertised. The rug were stained. The pool was green. ALL the furniture on the top deck cannot be used. They are using bed sheet covers to cover up the holes, mold and stains.
3rd red flagged - I informed them i would not bring staying and did not need my reservation. I requested a refund. The receptionist agreed its been a while since the property looked liked the advertisement. The owner is the only person to authorize a refund and according to the receptionist he was somewhere unreachable.
I’ve escalated with Expedia and I’ve been informed 3x by Expedia that the hotel is not responsive and can’t guarantee a refund unless they a response.
Do not stay here. You will need a car in Curacao thinking you are staying here to be close to punda will do nothing for you. These people are taking people money.
Marlenne
Yöpyi 4 yötä joulukuussa 2025
