8/10 Hyvä
Earl
Matkusti perheen kanssa
22.10.2025
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
When checking on 10-19-25 @4:00 PM in I was greeted by the Lady at the desk and when she found out I had booked through Expedia she literally blew up, stating loudly "they" are worse, NEVER ever use Expedia, she kept repeating thin many times,,, ALWAYS call the motel for reservations, this was in a tone that she was trying to belittle me and my wife some lady came from the back and advised she had "it" taken care of and we were processed in without further delay?
I had already paid in advance for our stay so I let this angry lady process us in, she put us on the eight floor almost to the end of the hall after being ask in a "nice manner for something close to the elevator as we are handicapped, I have stayed there before and never been treated like this! Everything should be on video!
One cannot find a cleaner well equipped motel and casino in Traverse city period and other staff were Class A and overall is a great get a way and after this meeting strange person who was in dire need of some type management!!
WE DID OVERALL ENJOY OUR STAY and will use Expedia again,,
Earl
Yöpyi 3 yötä lokakuussa 2025
