Hotellit kohteessa Willow Lake, Charlottesville

”New, great experience”

”Great room and breakfast options”

”The potential of a 3.5☆ but for maintenance and staffing. The sheets were soiled and the toilet was blocked up. Regular maintenance and proper staffing could prevent these issues. So instead of a 3☆ they get 1.5☆”

”Very quiet, delicious breakfast, great location”

”The bar is superb, and staffed by an exceptionally attentive staff. The level of hospitality offered here is truly exceptional. The hotel is built around a central atrium. It is quite calm and soothing to spend any amount of time in there. Throw in glass elevators that overlook the atrium, and a number of rooms with an interior view, and you've got an extraordinary experience waiting for you. ”

”We had a great stay at Crossroads. However, when we checked in we had to wait an additional 1.5 hours for the room to be ready. 4pm checkin already is a little late, so waiting around another 1.5 hours not knowing when the room would be ready was a bit of a pain. It was made worse by Pippin closing at 4pm for a private event, so we basically had to sit around while we waited. They did treat us to a bottle of wine as an apology, which helped make the situation better. All in all, the amenities...

”the strong odor of cleanser”

”Very clean and staff was very helpful in helping us plan restaurants and local winery!”

”This HI Express was the nicest one we have ever stayed in - new, clean, pleasant, comfortable room and bed, super shower!! Very pleased with breakfast! Staff very kind and helpful.”

”The air conditioner was loud, hard to sleep with it on. The room was clean and the staff were very pleasant.”

”This hotel was very conveniently located. The staff was excellent, and the breakfast they serve, made to order, was well worth the $8.00 pp. on the down side, it could have been a little cleaner. It wasn’t bad but it wasn’t great either.”

”Very nice hotel but noisy ac. I really hated they charge $10 for parking. Shouldn't have to pay for parking at a hotel you have a room rented.....just stupid.”

”Checked in. 1. TV didn’t work, not a big deal, they came and repaired it. 2 Bed had no top sheet! Slept with nothing, too hot to sleep with a blanket, see next… 3. Air conditioning did not work, it was 10 PM when we returned and realized it was now 78 in the room, stuck it out for the night, they moved us to another room across the hall. They did offer a coupon for a free night for a future stay, I declined, stating I wouldn’t be returning to that hotel! 4. Next day, when showering,...

”Everything was great about the property and my stay”

”Amazing staff. Front desk was very patient and helpful when I had an issue of my own making”