Majoituspaikan julkisivu

Arvostelut: Comfort Inn University

2.5 out of 5
Comfort Inn University
151 S College Road, Wilmington, NC

Arvostelut

8,4

Erittäin hyvä

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Arvosana 6 - OK. 121 kautta 1008 arvostelua" "
Arvosana 4 - Huono. 44 kautta 1008 arvostelua" "
Arvosana 2 - Hirveä. 49 kautta 1008 arvostelua" "

8,6/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Aaliyah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
we felt very welcome when we checked in
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Danilo

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Kathryn

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Average place for a high price.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 25.5.2024
Hello Kathryn,We appreciate your feedback and regret to hear that your experience did not meet expectations. Our team strives to provide value and exceptional service. We encourage you to reach out to management directly to discuss your concerns further.

10/10 Loistava

Jane

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was courteous and helpful. Breakfast was good.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 23.5.2024
Hello Jane,We are delighted to hear that you found our staff courteous and helpful, as well as enjoyed our breakfast offerings during your stay. We appreciate your feedback and hope to welcome you back in the future.

10/10 Loistava

Vatanya

Hyvää: Palvelut/mukavuudet
No complaints, I was satisfied with the staff, and the facility.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 19.5.2024
Hello Vatanya,We are delighted to hear that you had a satisfying experience with our staff and facilities. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 Loistava

Amanda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 19.5.2024
Hello Amanda,We are delighted to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another excellent experience.

10/10 Loistava

Stephen, Chapel Hill

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 19.5.2024
Hello Stephen,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back in the future.

10/10 Loistava

Veronica

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved it here!
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 17.5.2024
Hello Veronica,We are delighted to hear that you enjoyed your stay with us! Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good overall value
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 17.5.2024
Hello Robert,We appreciate your feedback on the overall value of your stay. We strive to provide our guests with a positive experience. If there are any further details you would like to share, please feel free to contact our management team directly for assistance.

10/10 Loistava

kosmas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
come here often price is great n clean
Yöpyi 4 yötä huhtikuussa 2024
Manager vastasi 14.5.2024
Hello kosmas,We're delighted to hear you appreciated our competitive rates and clean accommodations. We look forward to welcoming you back for another enjoyable stay soon.

6/10 OK

Leah

Room smelled like smoke Hotel needs updating
Yöpyi 3 yötä toukokuussa 2024
Manager vastasi 14.5.2024
Hello Leah, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our team for further consideration. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Hyvä

Elizabeth, Providence

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rooms could be cleaner
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 14.5.2024
Hello Elizabeth, We appreciate your feedback regarding the cleanliness of the rooms. Your comments will be shared with our housekeeping team for further improvements. Your satisfaction is important to us, and we hope to welcome you back in the future for a more enjoyable stay.

6/10 OK

Ron

Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 15.5.2024
Hello Ron, We appreciate you choosing to stay with us and hope you had a comfortable stay overall. If there are any details you would like to share about your experience, please contact us directly so we can address them accordingly.

2/10 Hirveä

Debra, New York

Huonoa: Henkilökunta ja palvelu
I had to cancel cause I was sick with Covid. No one answered the phone after trying and trying the day before, so I lost my 130 dollars
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 13.5.2024
Hello Debra, We're sorry to hear about your cancellation experience. For any booking modifications or cancellations, we recommend reaching out to our reservations team directly. Your feedback is valuable and will be shared with the relevant teams for improvement.

8/10 Hyvä

ERNEST B HARRELL

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We liked the hotel a lot except for one thing. I rented two smoke-free rooms but one of the rooms smelled very strongly of tobacco smoke. Our family was there in other rooms and they were all next to each other and across the hall from each other, so we did not want to change rooms. The maid service who cleaned the room should have notified the hotel management of that the previous renter had smoked in the room. They should at least have used some air freshener in the room.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 13.5.2024
Hello ERNEST B HARRELL, We apologize for the inconvenience you experienced during your stay. Our hotel takes cleanliness and room conditions very seriously, and we will address your concerns with our housekeeping team to ensure this is an isolated incident. Your feedback is valuable to us as we continually strive to improve our services for all our guests. Thank you for bringing this to our attention.

10/10 Loistava

Diana

Matkusti kumppanin kanssa
Clean facilities, good breakfast! A very good value for your money!
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 10.5.2024
Hello Diana,We're delighted to hear you enjoyed our clean facilities and breakfast during your stay. Our team is committed to providing great value for our guests. Should you have any further feedback, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

6/10 OK

Shannon, McAdenville

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 10.5.2024
Hello Shannon, We appreciate you taking the time to share your experience with us. Should you have any further feedback to provide, please do not hesitate to reach out to us directly. We value your input and would love to hear from you.

2/10 Hirveä

Berna

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I stayed there because I was on a nursing assignment. I had bed bugs the next morning. The property gave me a full refund. But I put my luggage, scrubs and $500 purse on the bed. Needless to say I won’t be keeping any of it. It sucks but I learned a lesson.
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 6.5.2024
Hello Berna,We are sorry to hear about your experience during your stay. We take all feedback seriously and will address this with our team. Please feel free to contact management directly for further assistance or discussion regarding your concerns.

10/10 Loistava

Shaobin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 4.5.2024
Hello Shaobin,We are delighted to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back soon for another memorable visit!

10/10 Loistava

Eric

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 22.5.2024
Hello Eric,We're delighted to hear you had an excellent stay with us! If you have any further comments or need assistance in the future, please don't hesitate to contact us.

10/10 Loistava

Bangga

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was good & the employees welcome me
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 1.5.2024
Hello Bangga,We appreciate your positive feedback on our team's hospitality during your stay. Your satisfaction is our priority, and we are delighted to hear that you felt welcomed by our staff. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice place to stay for short visits
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 26.4.2024
Hello Daniel,We're glad to hear you enjoyed your stay for short visits. Should you have any further feedback or require assistance, please don't hesitate to reach out to our management team directly. Thank you for choosing our hotel for your accommodation needs.

10/10 Loistava

Jose L

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved the exceptional customer service provided. Thank you
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 26.4.2024
Hello Jose L,We are thrilled to hear that you enjoyed our exceptional customer service during your stay. We strive to go above and beyond for all our guests. Your kind words are greatly appreciated and we hope to welcome you back soon.

10/10 Loistava

Faustino

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 13.5.2024
Hello Faustino,Thank you for choosing to stay with us! We are delighted you had a wonderful experience at our hotel. We hope to welcome you back soon for another exceptional stay!

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is readily accessible coming in on I-40 with good access to US-74 and other roads into the city of Wilmington. I expected noise because of being close to a busy highway, I was pleasantly surprised that my room was quiet at night. Good choice.
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 23.4.2024
Hello Robert,We are delighted to hear that you found our location convenient and that you enjoyed a peaceful night's sleep during your stay. Our team strives to provide a comfortable environment for all our guests, and we are pleased that you had a positive experience with us. If you need any assistance in the future, please don't hesitate to reach out to us directly.

10/10 Loistava

Christopher

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is highly rated for a reason, rooms are clean, facility is kept clean and modern, bed is reasonably comfortable.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 23.4.2024
Hello Christopher,We are delighted to hear that you enjoyed our clean and modern facilities, along with our comfortable beds. We strive to provide a top-notch experience for all our guests. Your positive feedback is truly appreciated.

4/10 Huono

The Georgia Anne

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 23.4.2024
Hello The Georgia Anne, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly so we can address any specific concerns you may have. We value your input and aim to provide the best possible stay for all our guests.

10/10 Loistava

Ann

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pleasantly surprised at the quality of the hotel. Beds were very comfortable. A little noises at this location, but very nice otherwise.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 20.4.2024
Hello Ann,We are delighted to hear that you found our beds comfortable during your stay with us. While we regret any noise disturbances experienced, we are pleased that overall you had a nice experience. If there is anything we can assist you with in the future, please do not hesitate to reach out to us.

10/10 Loistava

Mar-Quan

Hyvää: Siisteys ja palvelut/mukavuudet
Good customer service!!!😀
Yöpyi 2 yötä maaliskuussa 2024
Manager vastasi 20.4.2024
Hello Mar-Quan,We are delighted to hear that you appreciated our customer service during your stay! Our team works hard to ensure all guests have a positive experience. Your feedback is valuable to us, and we hope to welcome you back in the future.

10/10 Loistava

Cristian

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything perfect 👌
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 20.4.2024
Hello Cristian,We are delighted to hear that you had a wonderful stay with us. It's our aim to provide a flawless experience for all our guests. We hope to welcome you back again soon for another great stay.

10/10 Loistava

Larry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 20.4.2024
Hello Larry,We are thrilled to hear you had an enjoyable experience at our hotel! We appreciate your positive rating and hope to welcome you back soon for another exceptional stay.

8/10 Hyvä

Rene

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 15.4.2024
Hello Rene, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Loistava

Kyra

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Shilunda at the front desk was very kind, polite and helpful. Great customer service
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Kyra,We are delighted to hear that you had a positive interaction with Shilunda at the front desk. Our team strives to provide excellent customer service to all our guests. Should you have any further feedback or if there is anything we can do to enhance your next visit, please do not hesitate to reach out.

8/10 Hyvä

Tommy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
eazy to get in, people working was polite, lots of parking
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Tommy,We appreciate your positive feedback on our convenient access, friendly staff, and ample parking facilities. Should you have any further comments or require assistance, please feel free to reach out to our management team.

8/10 Hyvä

Amir

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and friendly staff, but hot breakfast was not warm. Good location for shopping.
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Amir,Thank you for sharing your experience with us. We are delighted to hear that you found our staff accommodating and our hotel clean. We appreciate your feedback regarding the breakfast temperature and will address this with our team to ensure improvements are made for future guests. We hope to welcome you back soon for an even better stay.

6/10 OK

Gloria

The rooms were fine for what you pay for but there is a very strong cigarette smoke odor in all the rooms. We stayed here twice and they were the same. They really need to get that smell out but it will take a major renovation. We skipped the breakfast. They just didn’t have much and there was a lady coughing over everything not the hotels fault but there really wasn’t anything overly appealing with the breakfast being served.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 7.4.2024
Hello Gloria,We are sorry to hear about your experience. We appreciate your feedback on the room conditions. We consistently strive to provide a comfortable environment for all guests. Your concerns will be shared with the management for review and further action. Thank you for taking the time to share your thoughts with us.

10/10 Loistava

MELANIE

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
None, it was a short visit,so far so good
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 5.4.2024
Hello MELANIE,We are pleased to hear that you had a positive experience during your recent stay with us. Should you have any additional feedback or require further assistance, please do not hesitate to contact our management team. Your feedback is valued to ensure we continue to meet and exceed our guests' expectations.

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 4.4.2024
Hello James, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Loistava

Jurcek

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff - all of them! And good location!
Yöpyi 14 yötä maaliskuussa 2024
Manager vastasi 29.3.2024
Hello Jurcek,We are joyful to hear that you appreciated our friendly staff and convenient location during your stay. Your kind words will be shared with the team as motivation to continue providing excellent service. Thank you for choosing to stay with us, we look forward to welcoming you back in the future.

6/10 OK

Matthew

Very noisy.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 22.3.2024
Hello Matthew, We apologize for any inconvenience you experienced during your stay. Your feedback regarding noise levels will be shared with our team for further improvement. Thank you for taking the time to share your experience with us.

8/10 Hyvä

Kristin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Comfortable beds, nice and clean. Good price. The only downside I found, is that you can hear anything taking place in the hallway.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 19.3.2024
Hello Kristin,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our comfortable beds and cleanliness at a good price. We value your feedback regarding hallway noise and will look into ways to further enhance our guests' stay.

10/10 Loistava

Lumyla

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good price and nice and clean place, perfect to stay
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 19.3.2024
Hello Lumyla,We are thrilled to hear you found our hotel to be both affordable and well-maintained. Your comfort is our top priority, and we are delighted that you enjoyed your stay with us. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team for further assistance.

10/10 Loistava

Evelyn

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 18.3.2024
Hello Evelyn,We are happy to hear you had a wonderful stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Loistava

Ana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 17.3.2024
Hello Ana,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us so we can continue to improve our services.

10/10 Loistava

JASON

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love how quiet it is but not enough parking sometimes
Yöpyi 2 yötä maaliskuussa 2024
Manager vastasi 15.3.2024
Hello JASON,We appreciate your feedback regarding the peaceful ambiance of our hotel. We apologize for any inconvenience you experienced with parking availability and recommend reaching out to our management for further assistance with this matter. Thank you for choosing to stay with us, we hope to welcome you back soon.

10/10 Loistava

Haylie

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My friend and I stayed here for work and it was great! It was quiet and the staff was so nice. Also, the beds here were probably the comfiest beds I have ever been in out of all the places I have stayed in my life (and my friend said the same thing about her bed)!! Checking in and out was easy too. 10/10!
Yöpyi 3 yötä helmikuussa 2024
Manager vastasi 14.3.2024
Hello Haylie,We are thrilled to hear that you enjoyed your stay with us and found our staff to be accommodating. It's wonderful to hear that you found our beds to be exceptionally comfortable. We appreciate your positive feedback on the check-in and check-out process as well. We strive to ensure all our guests have a pleasant experience with us.

2/10 Hirveä

Carla

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
I had.familty we and had to leave early and they would not give me my money back because I had to pay in cash because of there credit machine being down. If I paid with credit card I could have gotten my money back
Yöpyi 3 yötä maaliskuussa 2024
Manager vastasi 14.3.2024
Hello Carla, We apologize for any inconvenience you experienced during your stay. For any billing concerns, we recommend contacting our management team directly for further assistance and clarification on our payment policies. Thank you for sharing your feedback with us.

4/10 Huono

Allison

Matkusti perheen kanssa, Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
it was okay
Yöpyi 2 yötä maaliskuussa 2024
Manager vastasi 13.3.2024
Hello Allison, We appreciate your feedback and will take it into consideration for future improvements. Thank you for staying with us.

10/10 Loistava

Mary Louise

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was just what I needed: somewhere reliable and convenient, and that's what I got!
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 12.3.2024
Hello Mary Louise,We're delighted to hear that your stay met your expectations. Your satisfaction is our priority, and we aim to provide a reliable and convenient experience for all our guests. We appreciate your feedback and hope to welcome you back soon.

8/10 Hyvä

Katie

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 14.3.2024
Hello Katie, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!