Ulkopuoli

Arvostelut: Fairfield Inn & Suites by Marriott

2.5 out of 5
Fairfield Inn & Suites by Marriott
200 Marriott Way, Wytheville, VA

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 193 kautta 356 arvostelua" "
Arvosana 8 - Hyvä. 107 kautta 356 arvostelua" "
Arvosana 6 - OK. 36 kautta 356 arvostelua" "
Arvosana 4 - Huono. 15 kautta 356 arvostelua" "
Arvosana 2 - Hirveä. 5 kautta 356 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Hotel ok bed good ,breakfast usual ,
Yöpyi 1 yön toukokuussa 2024
Brittany Crum vastasi 6.5.2024
Hi Robert,We value your feedback and hope to see you again soon!

8/10 Hyvä

Jeannie, Saint Augustine

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Gary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beds were very comfortable and room very clean.
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

Gregory

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sheets on bed were ripped and wifi didnt work
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

john and shelley

Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Michael

Yöpyi 1 yön maaliskuussa 2024

6/10 OK

Krishna

Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Carolyn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We were in Room 325 and the heating system unit made a terrible racket. We reported and they send maintenance to check. We were told that that there was nothing they oculd do; the system really needs to be checked! We did not want to change rooms for just one night. Otherwise our stay was pleasant and the staff very nice.
Yöpyi 2 yötä tammikuussa 2024

4/10 Huono

Vickie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The the hotel room was very clean. We were in a handicap room as we requested. The TV would not turn off, the toilet seat was loose and the Comfort's edge (rope) was hanging off which got tangled with my leg
Yöpyi 1 yön joulukuussa 2023

6/10 OK

Linda

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Needs attention
The bathroom had long black hair in the sink and we have short white hair. That is not acceptable
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Brian, St Catharines

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Bed was comfortable, but room showed signs of age and wear. Gaps forming at wallpaper seams and older fixtures in bathroom.
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Jennifer L

Hyvää: Siisteys ja palvelut/mukavuudet
The room and property was very clean. The only thing that was challenging was how thin the walls were. When I was in bed, I could hear the person next to me talking and even coughing. Other than that, it was nice.
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

Donald

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Had issues with door cards not working - staff was very helpful but it was a pain every time we went out the key did not work.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Brenda

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was chosen because it was a newly built hotel with updated features in an area that had little activity and was close to the interstate for our travels.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Wendy

Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

polly

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023

4/10 Huono

Cynthia

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Very disappointed in this property. Front desk person was nice, but very sloppy in dress and her children could be heard in the background. Room was difficult to enter and leave due to faulty door locks. Mattress was thin piece of foam that was uncomfortable. Towels and toilet paper thin and scratchy. HVAC system was poor - huge difference in temperature from one side of room to other, and room was small. Will not return.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

DEBBIE

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
FAIRFIELD INN & SUITES BY MARRIOTT. vastasi 6.10.2023
Dear Guest,Thank you for taking the time to provide us the feedback. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Hyvä

Kimberly M

Yöpyi 1 yön syyskuussa 2023
FAIRFIELD INN & SUITES BY MARRIOTT. vastasi 6.10.2023
Dear Guest,We acknowledge your feedback. Please sincerely accept apologize. We will assure you that your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day.

10/10 Loistava

Darren, Niagara Falls

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room key kept failing to work on the doors outside, causing us to have to walk around the building to the mail lobby in order to get in with our baggage, etc. It was kind of a hassle. Parking lot and area outside the building was pretty dirty.
Yöpyi 1 yön syyskuussa 2023
FAIRFIELD INN & SUITES BY MARRIOTT vastasi 6.10.2023
Dear Guest,Thank you for sharing your feedback with us. We will definitely share your feedback with management to address this concern. So that they can address the areas that needs improvement. We hope you give us another chance to provide you with superior experience.Hope you have a wonderful day.Thank You.

2/10 Hirveä

Joe

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Booked the room 5 months in advance and was given the wrong room. They said they were full so I’m stuck with it. No managers on duty all weekend so now I must do the follow up. Im making the calls no one is calling me because they gave me the wrong room. When we checked in, she didn’t even verify the room with me and just gave me room keys and sent me up. So basically I had to come back down. Tell her you gave me the wrong room. And all she tells me is I can’t do anything about it, you’ll have to call the manager on Monday or Tuesday when she gets back in the office
Yöpyi 1 yön syyskuussa 2023
FAIRFIELD INN & SUITES BY MARRIOTT. vastasi 4.10.2023
I hope this message finds you well, and I want to express my gratitude for taking the time to share your feedback regarding our breakfast service during your recent stay with us. Your input is highly valued, as it helps us to continuously improve our offerings and provide a better experience for our guests.I regret to hear that our breakfast did not meet your expectations, and I apologize for any inconvenience this may have caused you. We take your comments seriously, and I would like to address your concerns.We understand that breakfast is an essential part of your stay, and we are committed to enhancing our breakfast options to ensure they align with the preferences of our guests. To this end, we have already initiated a review of our breakfast menu and service standards. Your feedback will be instrumental in guiding our improvements.We truly appreciate your patience and understanding as we work towards enhancing our breakfast experience. On your next visit, we hope to exceed your expectations and provide you with a delightful breakfast experience that matches the high standards we aim to maintain.

8/10 Hyvä

Gregory F

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast could be a lot better!
Yöpyi 1 yön syyskuussa 2023
Fairfield Inn & Suites by Marriott. vastasi 4.10.2023
We truly appreciate your patience and understanding as we work towards enhancing our breakfast experience. On your next visit, we hope to exceed your expectations and provide you with a delightful breakfast experience that matches the high standards we aim to maintain.

4/10 Huono

Donna

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Convenient but dirty
Convenient location when traveling. Staff was very nice. ALL carpets should be removed. Big stains in the room and also the dining area. Pretty gross.
Yöpyi 1 yön elokuussa 2023
Fairfield Inn & Suites by Marriott. vastasi 4.10.2023
I hope this message finds you well. First and foremost, I would like to extend our sincere apologies for the inconvenience you experienced during your recent stay at our hotel. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short of your expectations in this regard.I understand that you encountered a stain in your room, and I want to assure you that we take this matter very seriously. We have investigated the issue, and it appears that there was an unfortunate oversight in the cleaning process of your room. Please accept our apologies for this lapse in our usual high standards.To address the stain in your room, we have taken immediate action. Our housekeeping team has been informed and has already treated and removed the stain. We have also reviewed our cleaning procedures to ensure that such incidents do not occur in the future. Rest assured that your feedback has been invaluable in helping us identify areas where we can improve our services.Thank you for choosing Marriott, and we look forward to the opportunity to make amends and provide you with a memorable and enjoyable stay in the future.

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice sized room.friendly staff
Yöpyi 1 yön elokuussa 2023
FAIRFILED INN & SUITES vastasi 16.8.2023
Dear guest,Thank you for providing us your feedback. Please sincerely accept our apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day.Thank you.

10/10 Loistava

James

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023
FAIRFIELD INN & SUITES. vastasi 16.8.2023
Dear guest,Thank you for providing us your feedback. Please sincerely accept our apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day.Thank you.

8/10 Hyvä

Deborah W

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This Fairfield Inn was close to the highway and we didn't have to drive very far. Our sink in the bathroom was cracked and someone had caulked it to repair it. Not a good look! Breakfast buffet was good and lots or options. Cleanliness ok.
Yöpyi 1 yön elokuussa 2023
FAIRFIELD INN & SUITES vastasi 16.8.2023
Dear guest,Thank you for providing us your feedback. Please sincerely accept our apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day.Thank you.

10/10 Loistava

Judith A

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice Road Trip Stay
Very comfortable room, nice location, breakfast good, directions to restaurants provided.
Yöpyi 1 yön elokuussa 2023
FAIRFILED INN & SUITES vastasi 16.8.2023
Dear guest,Thank you for providing us your feedback. Please sincerely accept our apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day.Thank you.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Thank you. I was only staying for one night on a road trip. The staff was lovely and she was happy to help me find a nice steak.place in town.
Yöpyi 1 yön elokuussa 2023
FAIRFIELD INN & SUITES BY MARRIOTT vastasi 7.8.2023
Thank you for taking the time to provide us the feedback. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 OK

Rita

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä heinäkuussa 2023
FAIRFIELD INN & SUITES. vastasi 7.8.2023
Dear Guest,We acknowledge your feedback. Please sincerely accept apologize. We will assure you that your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day.

6/10 OK

Elaine

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
FAIRFIELD INN & SUITES. vastasi 7.8.2023
Dear Guest,Thank you for providing us your feedback. We have immediately informed the Management to find a resolution for this inconvenience and definitely address this issue. Please accept apologize for this inconvenience. We hope you give us another chance to provide you with superior experience.Hope you have a wonderful day.Thank You.

8/10 Hyvä

Thomas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
Fairfield Inn & Suites. vastasi 31.7.2023
Dear Guest,Thank you for rating Fairfield Inn & Suites. Hope to see you again.

10/10 Loistava

Tomi

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice property. They only had one King room open which happened to be the Executive Suite, so we were upgradwd for free!!
Yöpyi 1 yön heinäkuussa 2023
FAIRFIELD INN & SUITES. vastasi 31.7.2023
Dear Guest,Thank you for taking the time to provide us the feedback. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Loistava

Kathy

Yöpyi 1 yön heinäkuussa 2023
FAIRFILED INN & SUITES. vastasi 16.8.2023
Dear guest,Thank you for providing us your feedback. Please sincerely accept our apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day.Thank you.

10/10 Loistava

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
FAIRFIELD INN & SUITES vastasi 31.7.2023
Dear Guest,Thank you for taking the time to provide us the feedback. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Loistava

Celia B.

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The rooms and bathrooms were clean and comfortable. I liked the large pump bottles of shampoo, conditioner, and soap in the tub enclosure, rather than the common little bottles. The cleaning staff were available later in the day, helpfully putting a needed bulb in the bedside lamp. That was good, because there was no answer when I dialed "0" for the front desk. Breakfast was excellent, with fresh fruit, eggs, sausage, cereal, juice, yogurt, and more, but surprisingly there was only herbal tea available, no black tea. Altogether, a pleasant respite between two long travel days.
Yöpyi 1 yön heinäkuussa 2023
FAIRFIELD INN & SUITES. vastasi 31.7.2023
Dear Guest,Thank you for taking the time to provide us the feedback. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Huono

Jason

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön kesäkuussa 2023
FAIRFIELD INN & SUITES. vastasi 31.7.2023
Dear Guest,We acknowledge your feedback. Please sincerely accept apologize. We will assure you that your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day.

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
FAIRFIELD INN & SUITES. vastasi 31.7.2023
Dear Guest,Thank you for taking the time to provide us the feedback. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Hyvä

Rong

Yöpyi 1 yön kesäkuussa 2023
FAIRFIELD INN & SUITES. vastasi 31.7.2023
Dear Guest,Thank you for sharing your feedback. We glad you enjoyed your stay at Hope to see you again in future. So, that we can serve you with more superior experience. Hope you have a wonderful day.Thank you.

8/10 Hyvä

Ronald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön kesäkuussa 2023
FAIRFIELD INN & SUITES. vastasi 31.7.2023
Dear Guest,Thank you for sharing your feedback. We glad you enjoyed your stay at Hope to see you again in future. So, that we can serve you with more superior experience. Hope you have a wonderful day.Thank you.

10/10 Loistava

Hannah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

Beth

Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

Kimberly

Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Patrick

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very Positive
The property is newer and nice - very clean and the staff was sweet and hospitable (I'm talking about you Tammy and Chastity!)! I recommend having a meal at the Loghouse Restaurant while in town - 200 year old restaurant!
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Laura

Yöpyi 1 yön huhtikuussa 2023

8/10 Hyvä

Lori

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and easy access
Yöpyi 1 yön helmikuussa 2023

8/10 Hyvä

Jeffrey

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Should have been excellent
The good: Very comfortable bed. Clean room. Quiet even for a Saturday. House cleaning attendants were very friendly. The bad: Wi-Fi captive portal did not work. Ice machine on 3rd floor did not work. Front desk person a bit grouchy. I believe she was frustrated with computer system, which is understandable, but she shouldn’t take that out on customers.
Yöpyi 1 yön helmikuussa 2023

10/10 Loistava

Robin

Yöpyi 1 yön tammikuussa 2023

10/10 Loistava

Joseph

Yöpyi 1 yön joulukuussa 2022