Xinhe Hotellit

”One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was...

”Great hotel near airport. Note staff unfortunately don’t speak any English ”

”丁寧な接客　清潔な客室”

”Nice location. Great room. Wonderful room. Excellent food. Top notch staff.”

”Spectacular view over the bay area ”

”Spotless and comfy room. Located not far from airport and museum.”

”Beautiful gardens, peaceful, lovely pools, tranquil and well looked after. Shopping centre taxi ride away, otherwise there is nothing around (some construction). Kids enjoyed and so did we. Recommendations! ”

”Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door. Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated. At times, we experienced long waits for the...

”Super helpful staff. 5 overall room had some minor hits to carpet and curtains that diminished the feeling of a topnotch property. Can’t expect those to be changed out from minor damage but they are noticed. Quality of the build and materials in excellent. Soundproofing is superb so sleep was excellent. Great bed and bedding. Location convenient to excellent food and shopping. ”