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Arvostelut: Capital Suites Yellowknife

2 out of 5
Capital Suites Yellowknife
100 5603 50th Ave, Yellowknife, NT

Arvostelut

6,8
Arvosana 10 - Loistava. 28 kautta 168 arvostelua" "
Arvosana 8 - Hyvä. 52 kautta 168 arvostelua" "
Arvosana 6 - OK. 47 kautta 168 arvostelua" "
Arvosana 4 - Huono. 30 kautta 168 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 168 arvostelua" "

7,4/10

Siisteys

7,2/10

Henkilökunta ja palvelu

6,4/10

Palvelut/mukavuudet

6,6/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

vesa, tampere

Huonoa: Huoneen mukavuus
Hyvä sijainti
Hieman ylihintainen hotellin tasoon nähden mutta ihan ok. Ei aamupalaa. Keskeinen sijainti, tietysti, pienessä kaupungissa ei voi olla mikään kovin kaukana

8/10 Hyvä

Deborah

Hyvää: Siisteys ja henkilökunta ja palvelu
Staff were very accommodating. Let me check in early and stay late. Convenient shuttle to airport. No food on site but a close walk to downtown eateries. Very noisy at night though. Found it hard to sleep.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Parking could be improved by better identifying stalls
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Peter

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great
Clean place housekeeping everyday too
Yöpyi 3 yötä huhtikuussa 2023
Newton vastasi 17.4.2023
Thank you for taking the time to share. I will share with my team.

8/10 Hyvä

Tamara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2023

4/10 Huono

hiedi

Liikematkailija
Huonoa: Siisteys ja henkilökunta ja palvelu
Security did not go check out car alarms going off, when went out two people with flash lights checking out guests vehicles. Intoxicated guests outside the hotel yelling. domestic going on in the hotel on one night about 4am.
Yöpyi 4 yötä maaliskuussa 2023

4/10 Huono

Melanie

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Room was tiny, needed updating. Very very loud guests all night long. Staff were friendly.
Yöpyi 1 yön helmikuussa 2023
Newton vastasi 24.2.2023
Thank you for your feedback. I am sorry you had loud neighbors on the night of your stay.

8/10 Hyvä

Lisa

Hyvää: Siisteys ja henkilökunta ja palvelu
Great location!
Yöpyi 4 yötä kesäkuussa 2022
Newton vastasi 27.6.2022
Thank for staying with us and taking the time to share.

2/10 Hirveä

Charyl

Hyvää: Henkilökunta ja palvelu
This room I was given looked nothing like the pictures online for the suites. I had specifically wanted to stay here for the kitchen and my suite in fact did not have one and it was so small I could barely walk around my bed. There was a microwave and mini fridge in the corner. Best to update pictures for prospective clients as the suites DO NOT look like these online pics!
Yöpyi 2 yötä huhtikuussa 2022
Newton vastasi 10.5.2022
Your comments suggest you were attracted to our 1 bedroom suites but you booked a standard room. I am not sure what caused this error, but i am sorry for it.

4/10 Huono

Tianna

Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
I didn’t like that the internet was barely working and I needed the internet the night I stayed there. I ended up having to leave to find internet. Which was very disappointing.
Yöpyi 1 yön maaliskuussa 2022
Newton vastasi 14.3.2022
I am sorry to hear you had challenges connecting to the Internet. We do have technician available 24 hrs. each day who have been able to assist in these cases in the past.

10/10 Loistava

micheal

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service and walking distance from downtown.
Yöpyi 2 yötä maaliskuussa 2022
Newton vastasi 14.3.2022
Thank you for taking the time to share.

6/10 OK

Buddy

Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parking is very poor, was not very clean
Yöpyi 3 yötä tammikuussa 2022
Newton vastasi 14.3.2022
Your feedback is noted. Thank you for sharing

10/10 Loistava

Thomas

Yöpyi 1 yön joulukuussa 2021
Newton vastasi 25.1.2022
Thank you for taking the time to give us feedback

2/10 Hirveä

Meranda

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2021
Newton vastasi 25.1.2022
I am sorry your experience did not meet your expectations. We Aim to please and to make everyone feel welcome.

2/10 Hirveä

Alphin

Matkusti kumppanin kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
Staffs are not nice. Not welcoming
Yöpyi 1 yön joulukuussa 2021

4/10 Huono

Mary

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä heinäkuussa 2021
Newton vastasi 27.7.2021
Thank you for taking the time to give us some feedback

8/10 Hyvä

MaryJane

Yöpyi 1 yön heinäkuussa 2021
Newton vastasi 12.7.2021
Thank you for choosing to stay with us and for taking the time to share your comments. We look forward to serving you again.

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Huonoa: Henkilökunta ja palvelu
Front desk guy was out front smoking a joint when I showed up. Waited 5 minutes at the front desk for him to finish. Credit card machine wasn't working so he wanted to write down my card details on a sticky note. That wasn't going to happen. Gave me the wrong type of room. Fridge wasn't plugged in and reeked. And at 2:30 in the morning somebody opened the room door, obviously somehow had a key. The only good thing I can say is that the room was fairly clean.
Yöpyi 1 yön huhtikuussa 2021
Newton vastasi 21.4.2021
Thank you for taking the time to share this information. You have mentioned some thinks that we feel very strongly about. Could you say when this happen or share your name so we can investigate further and take the necessary corrective actions please.

6/10 OK

Joyce

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The first room they put me was not cleaned up the elevators doesn’t work which really sucks
Yöpyi 1 yön huhtikuussa 2021
Newton vastasi 8.4.2021
Thank you for taking time to share your feedback. It is true that The ThyssenKrupp has been work to get our Elevator back up and running safely. We apologize It was not available for your use during your stay.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Room was small and tv was tiny.
Yöpyi 1 yön maaliskuussa 2021
Newton vastasi 5.4.2021
thank you for taking the time to provide us with your feedback.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2021
Newton vastasi 5.4.2021
Thank you for your feed back

6/10 OK

Elizabeth

Matkusti ryhmän kanssa
Yöpyi 5 yötä helmikuussa 2021
Newton vastasi 8.3.2021
Thank you for your review. We hope to serve you again soon

8/10 Hyvä

Belinda

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I had a hotel room with a kitchen. The place was clean. Great service.
Yöpyi 2 yötä helmikuussa 2021
Newton vastasi 26.2.2021
We are happy we had the chance to serve you . Thank you for choosing us.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Clean modern room, no problems during our stay. The noise was a bit loud from the hallways, but this is expected for most hotels.
Yöpyi 3 yötä helmikuussa 2021
Newton vastasi 22.2.2021
Thank you for your feedback

10/10 Loistava

Jessie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2021
Newton vastasi 11.2.2021
Thank you for taking the time to let us know how you felt about your experience. we look forward to serving you again.

8/10 Hyvä

Sarah mary

Yöpyi 1 yön tammikuussa 2021
Newton vastasi 11.2.2021
Thank you for your feedback.

6/10 OK

Jared

Matkusti perheen kanssa
Huonoa: Siisteys
Disappointed
Cleaing of the room was alright but found some fingernails on the ground, really small room, and the parkinf was free but worst parking option ever... really small parking stalls.
Yöpyi 1 yön tammikuussa 2021
Newton vastasi 26.2.2021
Thank you for your feedback

10/10 Loistava

Jc, Fort Simpson

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Never had any issues here . Decent rooms and good staff
Yöpyi 1 yön lokakuussa 2020
Newton vastasi 16.10.2020
Thank you for choosing to stay with us, and to take the time to give us your feedback. We look forward to serving you again very soon.

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 1 yön syyskuussa 2020
Nori vastasi 8.9.2020
Thank you for staying with us and taking time for the comment.

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön kesäkuussa 2020
Newton vastasi 23.6.2020
Thank you for choosing us. and for taking the time to give us feed back. I will certainly share with the team.

6/10 OK

Emma

Reasonable priced hotel in town.
No kitchen in room as shown. Poor window view as blocked by the wall of nearby building. Price are relatively cheap. Need to walk 5-10 minutes to nearby restaurant.
Yöpyi 3 yötä helmikuussa 2020
Newton vastasi 5.3.2020
Thank you for taking the time to give us some feedback. I noticed you booked a standard room with us but in your report you have posted the picture of one of our 1 bedroom suites. Our standard rooms do not come with a Kitchen and we do not make that claim anywhere. I wish you had raised your concerns while you were here.Maybe on your return you will book to enjoy one of our 1 Bedroom Suites

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is in a highly convenient location. It’s easy to walk to many popular places in downtown Yellowknife. Rooms were very clean. Having the fridge, microwave, and coffee maker all in the room was a nice touch. Reception and housekeeping staff were friendly and knowledgeable, and were able to address any concerns we had.
Yöpyi 3 yötä helmikuussa 2020
Newton vastasi 24.2.2020
Thank you for your feedback. I will share with my team who clearly had a positive impact on your stay. We look forward to serving you again.

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu
There are no words to describe the experience here. It was utterly disgustujg the way my family was treated here by the front end staff. I
Yöpyi 1 yön helmikuussa 2020
Newton vastasi 24.2.2020
I am sorry but i could not see all your comments and therefore could not address your concern. I am sorry we did not meet your expectations

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Pet Friendly?
Be aware that this hotel says they are not pet friendly even though it indicates that they are on this webiste, their own website and various other websites. They also charge $25 per pet per night rather than just a damage deposit. Also the room was very dirty especially behind the bed and between the side table and bed.
Yöpyi 2 yötä tammikuussa 2020
Newton vastasi 5.2.2020
Thank you for your feed back. We continue to be Pet friendly but as is clear on our website this is limited to our first floor rooms.It seems those rooms might have been sold out at the time of your travel. You are correct like there is an extra person charge in Hotels their is a Pet charge not a deposit. We do get regular compliments on the cleanliness of our room. I am sorry this was not your experience. If i had your name or date of travel i may be able to be more specific in my response. Thanks for your feedback.

10/10 Loistava

Tarkistettu asiakas

Yöpyi 4 yötä tammikuussa 2020
Newton vastasi 29.1.2020
Thank you for taking the time to rate us. Thank you for staying with us . we hope to serve you again

8/10 Hyvä

Dustin, Mortlach

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really liked how they set up duo rooms for large families. Spacious, lots of room to separate adults from kids, and good modern day appliances. The thing I didn’t like was that in one room the noise from above us from another tenant was extremely loud and the whole room shook like an earthquake!
Yöpyi 2 yötä tammikuussa 2020
Newton vastasi 22.1.2020
Thank you for your feedback. The loud noise that shook your room demands some investigating. I will undertake to do this as this should not happen.

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2020
Newton vastasi 29.1.2020
Thank you

6/10 OK

Judi, Edmonton

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was clean and cozy. However, it was also way too warm. The thermostat was turned to the lowest setting and it was still over 25 degrees in the room. The windows would also not open. The bathtub faucet was leaky and there was a party going on the room next to us. I wouldn’t say that it was a horrible experience, just a bit uncomfortable.
Yöpyi 1 yön tammikuussa 2020
Newton vastasi 21.1.2020
Thank you for taking the time to share. i am sorry the room was warmer than you expected . I will double check your Thermostat to ensure it does not happen to another client

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
The room was clean and the bed was comfortable which was all i needed for my very brief stay. Good value for money. Great to have the airport shuttle
Yöpyi 1 yön joulukuussa 2019
Newton vastasi 21.1.2020
Thank you for your feedback. i am happy we were able to please

6/10 OK

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Internet is not working.
Yöpyi 3 yötä joulukuussa 2019
Newton vastasi 29.1.2020
We are sorry you had difficulties with you WIFI while you were here. Did you ask for help from the front Desk team? They have been able to help other clients in the passs

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient for airport travel
Room was satisfactory for the short stay.
Yöpyi 1 yön joulukuussa 2019
Newton vastasi 29.1.2020
Thank you for your feedback

4/10 Huono

Mario, Calgary

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was depressing looking with very dim lights of which a lamp shade was broken (you DO NOT want a depressing room in Yellowknife, trust me). Think of it as "half-way house room chick" Also, there was a hole on the bathroom door, like it was kicked from inside. Told the staff about it and their answer felt more like "meh". After some consideration I decided to find another hotel and found a suite in the Quality Inn. What a difference ! ! ! Skip this hotel if you can. Note: I didn't bother asking for my money back because the room was part of a package.
Yöpyi 4 yötä marraskuussa 2019

8/10 Hyvä

James, Jean Marie River

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
It is located near downtown Yellowknife, it was a nice stay over there.
Yöpyi 1 yön marraskuussa 2019
Newton vastasi 2.12.2019
Thank you for sharing

8/10 Hyvä

James

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was good overall. Was only a 2 night stay. I liked how I was able to pay the fee after check out. Great option under this site.
Yöpyi 2 yötä marraskuussa 2019
Newton vastasi 22.11.2019
Thank you for taking the time to share your opinion with us . we do appreciate it

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2019

2/10 Hirveä

Dion, Yellowknife

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu
They didn’t let me check in because apparently I was drunk to go to the room and sleep. I think I would like my money back.
Yöpyi 1 yön lokakuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was good clean and quiet
Yöpyi 1 yön lokakuussa 2019
Newton vastasi 23.10.2019
Thank you for taking the time to share with us . We were happy to serve you and look forward to serving you again.

4/10 Huono

T

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location. Sheets were stained. Walls are very thin.
Yöpyi 1 yön lokakuussa 2019

2/10 Hirveä

Stanley

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Sleepless
Pillow too big, couldn’t use it. We didn’t sleep because it was too loud
Yöpyi 1 yön lokakuussa 2019
Newton vastasi 23.10.2019
I am very sorry we did not meet your expectations.We have 2 large pillows and 2 small ones in each room.Were the small ones too big also? You mentioned it was too loud, Could you say what time this was and what sound were you hearing? It would certainly help us to identify and correct the problem. Thank you for taking the time to share.