”The location was beautiful and insanely close to the beach however, the living room situation for 4 people is a bit uncomfortable if wanting to spend the night evening in watching movies with your friends. There is no big couch and it’s uncomfortable to not have a large living space for friends. The beds were also insanely hard and did not have the best quality of sheets as one of the beds has what looked like a hair and dead skin cells in it, we cleaned it off however. The water pressure is...
”100% NOT recommend.
1) Failure of Essential Facilities: During our stay, there was no hot water available. Despite following the instructions and attempting to engage the hot water system multiple times, the unit remained non-functional. This was particularly distressing as it was midnight and I was traveling with my elderly mother, who was unwell at the time and required basic comforts that the property failed to provide.
2) Negligent Communication: The check-in process was highly...
”Beautiful rooms, but terrible cleanliness and serviceThe Good: The rooms are beautiful and spacious, and the continental breakfast has a great sweet and savory selection.The Bad: The cleanliness was unacceptable for a 4-star resort. The toilet bidet was covered in mold (plus other mold around the bathroom), and the exhaust fan had a thick layer of dust. Furthermore, booking details promised daily housekeeping, but at check-in, we were told it only happens every 4 days. We stayed 5 nights and no...