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Arvostelut: Asmini Palace Hotel

4 out of 5
Asmini Palace Hotel
Kiponda Street, Stone Town, Zanzibar Town

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 15 kautta 53 arvostelua" "
Arvosana 8 - Hyvä. 27 kautta 53 arvostelua" "
Arvosana 6 - OK. 4 kautta 53 arvostelua" "
Arvosana 4 - Huono. 4 kautta 53 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 53 arvostelua" "

8,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Bitte

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff made the hotel worth staying
The staff was beyond .
Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Damii Richard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic breakfast
I would say they have the best breakfast I have tried in Stone Town, and trust me, I have tried several.
Yöpyi 1 yön lokakuussa 2023
Eddy vastasi 25.10.2023
Dear Damii,Thank you very much for your appreciation and stay!We promise to keep working hard and give the best service not only in Stone Towne but the entire Zanzibar.Looking forward to welcoming you again,Kind Regards!Mohamed

8/10 Hyvä

Lars

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Enkelt men bra med utmärkt läge.
Enkelt men trevligt och bra hotell med utmärkt läge. Superbra service.
Yöpyi 2 yötä elokuussa 2023
Eddy vastasi 9.8.2023
Dear Lars,Thank you very much for staying with us and for sharing your experience with all the world. serving you was a great pleasure for us, believe it.Looking forward to welcoming you again,Karibu!M.MohamedManager

8/10 Hyvä

Ian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Well located near to the centre of Stonetown, friendly helpful staff. Could do with a bar up on the rooftop terrace.
Yöpyi 3 yötä helmikuussa 2023
Eddy vastasi 6.3.2023
Jambo!Thank you very much for staying at Asmini Palace Hotel.Serving you was a great pleasure for us. Thank you once more for the advice.Looking forward to welcoming you again and again,Kind Regards!Mohamed

4/10 Huono

Juliette

Yöpyi 1 yön tammikuussa 2023
Eddy vastasi 25.3.2023
Dear Juliette,It was a great pleasure for us to welcome and serve you.Thank you very much for the comments, they will help us to give the best service in Stone Town.Looking forward to welcoming you,Kind Regards!Mohamed

8/10 Hyvä

Malin

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Nice Hotel
Very nice staff, good location in Stone Town. One of the nicest hotels in the area. Hard beds. Nice breakfast on the Rooftop. European measures =3 rate Tanzanian measures = 4 rate
Yöpyi 2 yötä joulukuussa 2022
Eddy vastasi 25.2.2023
Jambo!Thank you very much for staying with us and for the time you took to talk about your experience!We were very pleased to serve you.Looking forward to welcoming you again and again,Kind Regards!M.MohamedManager

10/10 Loistava

allison

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Nice rooftop breakfast. Very friendly and helpful staff.
Yöpyi 1 yön heinäkuussa 2022
Eddy vastasi 3.8.2022
Dear Allison, Thanks a Million for choosing Asmini Palace Hotel .We are very happy to know that you enjoyed your stay here. Serving you was a nice experience for us. Looking forward welcoming you again and again! Kind Regards! Mohamed

10/10 Loistava

Ken

Yöpyi 2 yötä helmikuussa 2022

8/10 Hyvä

rolando

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2022
Eddy vastasi 8.1.2022
Dear Rolando, Jambo! Thank you very much for visiting Zanzibar and for having stayed here and enjoyed our services . Serving you was a great pleasure for us.We promise that next time you will be more than happy . Looking forward to welcoming you in a near future, Kind regards! Mohamed

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was pathetic.
Yöpyi 4 yötä joulukuussa 2021
Eddy vastasi 8.1.2022
Dear Anonymous, Thank you very much for choosing to stay with us during your visit to Stone Town .We are very sorry that you did not enjoy as you thought to but we promise to look deeply in what was not fine and for sure next time you will be more than happy like all our guests. Looking forward to welcoming you again and again, Kind Regards! Mohamed

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2020
Eddy vastasi 25.3.2020
Jambo! Thank you very much for the time you used to share what you lived at Asmini Palace Hotel! It was nice to serve you,believe it. Looking forward to welcoming you again and again, Kind Regards! Mohamed

8/10 Hyvä

Phani

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2020

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a really lovely hotel, perfectly situated for walking tours of Stone Town. The rooftop breakfasts were delicious and the staff was attentive and helpful. We had a wonderful stay.
Yöpyi 3 yötä elokuussa 2019
Mo vastasi 26.8.2019
Jambo! Thank you very much for your lovely stay at Asmini Palace Hotel! ASANTE once again for the time you spent to write and share your experience . Looking forward to welcoming you again and again in a near future, Kind Rigards! Mohamed & Asmini Palace Hotel staff

10/10 Loistava

Guillermo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best value for money in Stone Town
Yöpyi 2 yötä elokuussa 2019
Mo vastasi 19.8.2019
Jambo! Thank you very much for your stay at Asmini Palace Hotel. It was great to serve you! Thanks once again for the time you took to share what you saw and lived here with us. Looking forward to welcoming you again and again, Kind Regards! Mohamed Asmini Palace Hotel

8/10 Hyvä

udo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2019
Mo vastasi 31.7.2019
Jambo! Thank you very much for your stay at Asmini Palace Hotel. It was a great pleasure for us to serve you. Thank you for the time you spent to share what you lived here. Looking forward to welcoming you again and again, Kind Regards! Mohamed

10/10 Loistava

David, Wisconsin, USA

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was friendly and accommodating. Rooms were spacious, clean and culturally intriguing. Rooftop breakfasts were very nice. Located in the heart of Stone Town, the hotel was well situated for walking tours of historic sites, shopping, and access to the scenic harbor. Airport shuttles and island tours were set up nicely through the front desk.
Yöpyi 2 yötä kesäkuussa 2019
Mo vastasi 25.7.2019
Dear Mr.David, It was a great pleasure for us to have served you during your stay at Asmini Palace Hotel. Thank you very much for your review, we promise to continue working hard to make our guests the happiest ones of Stone town visitors. Looking forward to welcoming you again and again in a near future, Kind Regards! M.Mohamed Asmini Palace Hotel

10/10 Loistava

Ratiba

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Très bien et bien placé.
L'hôtel est bien placé même si l'environnement extérieur n'est pas génial, l'intérieur est cosy, bien décoré et typique. Le personnel était aux petits soins. Nous avons passé un super moment.
Yöpyi 2 yötä heinäkuussa 2019
Eddy vastasi 16.1.2020
Jambo! Merci infiniement de votre séjours passé içi et de vos commentaires. Vous servir etait un grand honneur pour nous. En esperant de vous acceuillir encore et encore, Bonne journée! Mohamed Asmini Palace Hotel

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A very good mid-range hotel
We were only there for 2 nights, but were well looked after by the staff. It is very central, but NOT where it is shown on hotel.com's website. please use Google to see where it really is. This was clearly pointed out by me to hotels.com, but their call centre agent was incapable of resolving this. Our room was totally acceptable for a mid-range hotel. Breakfast is simple and is served in a roof-top restaurant. it's nothing spectacular, but we'd definitely stay again.
Yöpyi 2 yötä tammikuussa 2019
GM vastasi 20.2.2019
Jambo! Thank you very much having stayed with us,we hope that you enjoyed Zanzibar. It was great to save you during that short but nice time you spent here. We are very sorry about where Asmini Palace Hotel is shown on different web sites, we tried many times to rectify it but after few months we got the same situation. We promise to look on that again. Looking forward to welcoming you again, Kind Regards! Mohamed & your Asmini Palace Hotel Team

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Gradevole soggiorno
In centro a stone town, colazione ottima, bagno piccolo e buio. Consigliato per brevi soggiorni
Yöpyi 1 yön elokuussa 2018
Eddy vastasi 29.8.2018
Jambo! Thank you very much for your stay at Asmini Palace Hotel! We are very happy to have saved you and we say ''KARIBU TENA''! Kind Regards! Mohamed &your Asmini Place team

8/10 Hyvä

Clare, Scotland

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice basic hotel close to the ferry port
We were given cold fresh juice when we arrived and staff were really helpful when we were checking in, and with any questions we had during our stay. Rooms were comfortable with ac, fridge, bottled water, tea and coffee, tv, mosquito nets. We had lunch in the rooftop restaurant, which was all good (cheeseburger, puzza, calamari). Breakfast was also good, and they allowed us to check out late and helped carry our bags to the ferry. Would definitely recommend staying here.
Yöpyi 1 yön heinäkuussa 2018
Eddy vastasi 25.7.2018
Dear Clare, Thank you very much for your stay at Asmini Palace Hotel! Thank you again for the appreciations. We are really happy to know that you enjoyed staying with us and we would like to let you know that anytime you visit Zanzibar again, we will be more than happy to see and serve you. Looking forward to welcoming you, Kind Regards! Mohamed and your Asmini Palace Hotel team

8/10 Hyvä

GIANLUCA, Milano

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Consigliato!
Albergo molto centrale, a 10 minuti a piedi si raggiunge qualsiasi zona di stone town, personale cortese, stanze ampie e pulite. La colazione al tavolo (no buffet) è ricca e completa, mentre il ristorante non lo abbiamo potuto provare perchè era chiuso per ben tre sere di fila (servizio discutibile). Wifi accettabile. Consigliato!
Yöpyi 3 yötä kesäkuussa 2018
Mo vastasi 13.7.2018
Jambo! Thank you very much for having stayed and enjoyed our service in Asmini Palace Hotel. We are very sorry for having closed the restaurant those 3 nights.It was because of an emergency and we could not do the contrary. Looking forward to welcoming you on a near future, Kind Regards! Mohamed &Your Asmini Palace Hotel Team

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Would recommend this hotel
God location close to everything in stone town. Pretty good wifi as well.
Yöpyi 3 yötä helmikuussa 2018
Eddy vastasi 16.1.2020
Jambo! Thank you very much for your stay at Asmini Palace Hotel and also for your advices. Serving you was a geat! Looking forward to welcoming you again, Kind Regards! Mohamed Asmini Palace Hotel

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel, well located near the sea front and close to ferry yet only 10 mins walk from main tourist strip. Can be confusing to find as it's marked in the wrong place in Google maps. Staff are really nice and accommodating. Clean, spacious room with good air con and nice breakfast on the roof terrace. Overall very good hotel!
Yöpyi 3 yötä marraskuussa 2017
Mohamed vastasi 15.11.2017
Jambo! Thank you very much for having stayed with us and for your comments. We promise you to do more and more hard to continue to keep the nice service our guests are looking for. It is true that Asmini Palace Hotel is wrongly situated on Google map but we are working to rectify it. Looking forward to welcoming you again in a near future, Kind Regards! Mohamed &your Asmini Palace team

8/10 Hyvä

Bo, Stockholm

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mycket bra läge i Sten staden. Nära till allt.
Kombinerad resa med besök i Sten staden och med senare vistelse med bad på östkusten
Yöpyi 4 yötä lokakuussa 2017
Eddy Mzée vastasi 15.11.2017
Jambo! Thank you very much for advising that. Normally our front desk assists our guests in choosing what to do once in Zanzibar and such excursions are available with different tour operators,we just facilitate the bookigg of the trip. Looking forward to welcoming you again, Kind Regards! Mohamed & your Asmini Palace Hotel team

10/10 Loistava

Peggy, Bamberg

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel in the middle of Stone Town
We stayed for 3 nights with our two kids (4 and 7) in Asmini Palace and we liked it very much. The room was very clean and we had two big beds with mosquito nets. The breakfast was very good and all the staff were extremely friendly and warmhearted. It´s very close to the House of Wonders and in just a few minutes you are in the hustle and bustle of Stone Town. The roof top terrace is nice as well.
Yöpyi 3 yötä elokuussa 2017
Eddy vastasi 16.1.2020
Jambo! Thank you very much for your precious time you spent to share with the world the lovely stay you had at Asmini Palace Hotel. Serving you was a great pleasure for us,believe it. Looking forward to welcoming you again, Kind Regards! Mohamed Asmini Palace Hotel

2/10 Hirveä

Nacho, Qatar

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Muy viejo y sucio
Muy viejo y sucio. Todo esta de hace 20 años el la zona hay otros hoteles mucho mejor.
Yöpyi 2 yötä kesäkuussa 2017

6/10 OK

Tarkistettu asiakas

Huonoa: Huoneen mukavuus
Sentralt hotell
Veldig sentralt, kort til alle mulige spennende kultur områder i Stonetown. hyggelig personale.

10/10 Loistava

Luke, Zurich, Switzerland

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice breakfast and friendly hotel staff. We went in low season, so we were the only hotel guests.

8/10 Hyvä

Natalie

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Fint och charmigt hotell som ligger nära till allt
Fint och charmigt hotell som ligger nära till allt. Trevlig och bra personal, underbar passionjuice som välkomstdryck.

8/10 Hyvä

Bonnie

Hyvää: Siisteys ja huoneen mukavuus
Good location. No frills, satisfactory stay.
No frills but very acceptable. We used it for one night before departing for the coast and would probably have wanted a few more comforts if staying longer. Had a family room and there were two double beds and didn't feel cramped. Really good location for exploring StoneTown. $15 taxi from airport.

8/10 Hyvä

Christian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Koselig, rimelig og sentralt
Bra hotell og hyggelig betjening til en god og overkommelig pris. Sentral beliggenhet og fine rom.

4/10 Huono

Maria

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Central location, room was musty, mattresses very old. Nice staff.
General Manager vastasi 1.12.2016
Jambo! We hope that you enjoyed your stay with us apart those unexpected things you met. We apologize and promise to make your next stay wonderful. Looking forward to welcoming you, Ahsante sana! M.Mohamed

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff, but let down by poor breakfast
M.Mohamed vastasi 11.11.2016
Jambo! Thank you very much for having stayed at Asmini Palace Hotel. We promise to give more good service than we do. Looking forward to welcoming you once again, Kind Regards!

8/10 Hyvä

Andria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff and management
A nice cosy resort with all you need.
General Manager vastasi 1.12.2016
Jambo! Thank you very much for the appreciation .Serving you was for us a great pleasure. Looking forward to welcoming you on a near future, Ahsante sana! M.Mohamed

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Dirt and dust turn me off.
I liked the location right in Stone Town, the hotel's character and authenticity and friendly staff. I didn't like bugs and dirt in the elevator, filthy menus, garbage in the planters, hideously stained pillows and inches of dust on bed frame.
Mohamed vastasi 16.11.2016
Jambo! Thank you very much for staying with us during your visit in Zanzibar.It was a pleasure for us to serve you. I apologize for all the time i took to reply to your comment regarding our hotel.It is because i was surprised with some comments you have done and i wanted to follow up. I will talk for example about the dust on bed frame.What i have found is that some of our guests leave their windows open and of course dust take the advantage.Normally we advise our guests to close even their balcony door when out side because of that. I hope that your next visit to Zanzibar you will chose our place and i promise to make your stay lovely than ever. Looking forward to welcoming you, Kind Regards! M.Mohamed

10/10 Loistava

Jeff

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loved it.
Frederica was an amazing host. I will be back if I'm in Zanzibar again.
Mohamed vastasi 16.11.2016
Jambo! I hope everything was fine on your way back home. Thank you very much staying with us during your visit in Zanzibar. It was a great pleasure for us to serve you. Looking forward to welcoming you again and again, Regards! M.Mohamed

8/10 Hyvä

Hermann, Reiskirchen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Geruhsamer Zwischenstopp
Zwei Übernachtungen in zentraler Lage, fußläufig zu den meisten Sehenswürdigkeiten. Gutes Frühstück auf der Dachterrasse

10/10 Loistava

Aaron

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Agneta, Stockholm

Hyvää: Siisteys ja henkilökunta ja palvelu
Nice hotel, close to almost everything
Traveling from the mainland via Stone Ttown to Paje. Stayed for three nights and everything worked perfectly. Clean room, substantial delicious breakfast and an elevator! Would definitely recommend the Asmini.
Eddy vastasi 16.1.2020
Jambo! Thank you very much for your precious time you used to share with the world what you experienced at Asmini Palace Hotel. We hope that we will welcome you again and again in a near future. Karibu sana! Mohamed Asmini Palace Hotel

6/10 OK

Arve

Hyvää: Siisteys ja henkilökunta ja palvelu

2/10 Hirveä

Chrishella, Milwaukee, WI

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
BED BUGS IN ROOM 104
I stayed at the Asmini for four nights in a double king bed room. The first night I woke with a few bites on my arm and wrist which I assumed were a mosquito bite. The next night I had a ton of small red marks on my feet, again I thought it was from maybe walking in the sand. The third and fourth night my legs were on FIRE. I had multiple bites from my feet to my thigh. Ironically my roommate didn't have any bites. She pointed out that it didn't look like mosquito bites. So I googled 'Mosquito bite vs bed bug bite' the pattern in which I was bite were exactly the pattern of bed bugs. The main thing was that they bite in a line vs mosquitos bites which are randomly placed. That's exactly what I had, bites in a line formation. Our room on arrival was very dusty and had many spider webs so I'm assuming no one had stayed in it in a while. The laundry/towels were very stiff. I definitely don't understand why it was rated/listed as a 4 star hotel. Had this not been the case I would have rated the hotel differently as they were accommodating to my early arrival and the men who worked the reception desk and kitchen were very nice. The Zanzibarian people are very nice people. However I would not recommend this place to friends traveling unless the whole place is exterminated.

8/10 Hyvä

HEA, Dar es Salaam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Central location, very friendly and helpful staff
Nice place, very good value for money, nice breakfast on roof terrace, staff was top!
Eddy vastasi 21.2.2016
Jambo! We hope that you reached home safely. We thank you very much for the appreciation you made and promise to give more and more good service every day. Looking forward to welcoming you again, Kind Regards! Mohamed (Manager)

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Zentral gelegenes aber ruhiges Hotel
Das Hotel hat einen antiken Flair, schön ist das servierte Frühstück auf der Dachterrasse. Man kommt überall schnell hin und obwohl wir meist die einzigen Gäste waren, wurde sich um alles gekümmert und die Rezeption war 24h besetzt.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Godt hotel
Det var hyggeligt og afslappende. Og de var søde til og hjælpe.

8/10 Hyvä

Emma

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean, quiet hotel within walking distance to ferry terminal and all attractions in Stone town. Beautiful roof for breakfast and when we had to leave early the staff went out of their way to pack a breakfast for us to take with us!
Mohamed vastasi 21.9.2015
Jambo! Thank you very much for having enjoyed our service. It was a great pleasure to us to serve you. Looking forward to welcoming you once again one day, Regards! M.Mohamed ,Manager

2/10 Hirveä

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Hotel pretends credit card system is down
Upon arriving, we found multiple signs that their credit card reader was down and that all visitors had to pay in cash. When pressed, they revealed it had been down for 4 months. Upon further pressing, they revealed they did have ways to process credit card payments. One should not have to haggle for credit card processing. This soured my stay. Also, no shampoo. They have resident rates which they don't advertise.
General Manager vastasi 12.11.2016
Jambo! I hope you reached home safely after those lovely days you spent in Zanzibar, I hope that your visit in Zanzibar was fantastic. We are very sorry that there were a miss understanding about using credit cards at Asmini Palace Hotel. Those multiple signs were informing clients that our Bank is experiencing problems with credit cards and international money transfers. That's why we could not accept credit cards and advised people to pay cash ,or to use the second option you were advised (filling a form with your credit card number and contacts and receiving your receipt by e-mail). Looking forward to welcoming you again , Kind Regards! M.Mohamed

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
modest little gem in Stonetown
We enjoyed a very pleasant stay at this charming, affordable small hotel close to the ferry terminal, with easy meanders through Stonetown right at hand.
Mohamed,Manager vastasi 21.9.2015
Jambo! Thank you very much for the nice comment,it gives us an ''envie'' to work hard and hard and continue to give a very good service to our guests. For the TV,you had just to ring the reception desk and have someone to help you. Looking forward to welcoming you once again, Regards! Mohamed

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel is well located in Stone town and the staff was immensely helpful in arranging tours, providing me with toiletries I had forgotten, and making sure I was protected from mosquitoes.
M.Mohamed vastasi 12.11.2016
Jambo! Thank you very much for your comments,we promise to keep working strongly and to make your next visit wonderful. Kind Regards!

8/10 Hyvä

Elizabeth, London.

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Location. Very Helpful Manager, Juma.
My Luggage was lost by the airline for 2 days and Juma the Hotel Manager did everything and made numerous phone calls to the airport Authorities to help me locate my Luggage. Excellent customer service. Great Hotel Location. Within walking distance to the Ferry, Town and Markets.
JamboI Thank you very much for having chosen Asmini Palace Hotel while in Zanzibar. It was nice to us to serve you. Thank you very much for the appreciation you made for Juma my Front office supervisor,he is very pleased and will be very happy with the whole team to welcome you again in a near future. Kind Regards! Mohamed (Manager)