”I stayed 5 nights. There was no warm water in the shower any morning. I got one night cash compensation for that as they were not able to fix the warm water.
The room was cleaned once during my 5 night stay.
Afterwards I found that hotel had charged an unmotivated charge of 261 USD om my CC without any authorization.
Now, I have tried to get this sum returned during weeks trough mails to hotel and also trough hotels.com.
Still, I have not received any explanation or receipt for why the...
”I stayed 5 nights. There was no warm water in the shower any morning. I got one night cash compensation for that as they were not able to fix the warm water.
The room was cleaned once during my 5 night stay.
Afterwards I found that hotel had charged an unmotivated charge of 261 USD om my CC without any authorization.
Now, I have tried to get this sum returned during weeks trough mails to hotel and also trough hotels.com.
Still, I have not received any explanation or receipt for why the...
Pekka