”The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience.”
”The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience.”
”Great location on the slopes. Hote looks a bit dated from the outside but is lovely inside. Nice room with private onsen, good breakfast and helpful staff. Convenient ski locker room and ski in ski out was great. ”
”Great location on the slopes. Hote looks a bit dated from the outside but is lovely inside. Nice room with private onsen, good breakfast and helpful staff. Convenient ski locker room and ski in ski out was great. ”
”Room could have been a lot cleaner, random hairs all over combined with crumbs in the bed. The dryer was very mediocre on property, with no notification that the on property restaurant would be closed during the majority of my stay. However, for the price, I was not expecting much so it nearly still met my expectations - yet I somehow still feel disappointed.”
”Room could have been a lot cleaner, random hairs all over combined with crumbs in the bed. The dryer was very mediocre on property, with no notification that the on property restaurant would be closed during the majority of my stay. However, for the price, I was not expecting much so it nearly still met my expectations - yet I somehow still feel disappointed.”
9.4 kautta 10, Poikkeuksellisen hyvä, (32 arvostelua)
9,4/10
Poikkeuksellisen hyvä
(32 arvostelua)
”We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far.
We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt...
”We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far.
We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt...
”The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! ”
”The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! ”
9.6 kautta 10, Poikkeuksellisen hyvä, (378 arvostelua)
9,6/10
Poikkeuksellisen hyvä
(378 arvostelua)
”We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm”
”We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm”
9.6 kautta 10, Poikkeuksellisen hyvä, (38 arvostelua)
9,6/10
Poikkeuksellisen hyvä
(38 arvostelua)
”Miellyttävä kotikutoinen majatalo, jossa tunnelma on erittäin ystävällinen. Huone oli yksinkertainen, mutta toimiva. Tilaa oli rajallisesti ja lämmitys perinteisellä kaasulämmittimellä, joka kyllä pitää huoneen lämpimänä, mutta myös kuulostaa siltä. Aamiainen tarjoiltiin annoksina, jotka olivat maukkaita, joskin valinnanvaraa ei ollut.”
”Miellyttävä kotikutoinen majatalo, jossa tunnelma on erittäin ystävällinen. Huone oli yksinkertainen, mutta toimiva. Tilaa oli rajallisesti ja lämmitys perinteisellä kaasulämmittimellä, joka kyllä pitää huoneen lämpimänä, mutta myös kuulostaa siltä. Aamiainen tarjoiltiin annoksina, jotka olivat maukkaita, joskin valinnanvaraa ei ollut.”
”Nice place.
The owners are great. Super nice. Super helpful.
The surly young staff are unprofessional and need an attitude adjustment.
Overall though, very good.”
”Nice place.
The owners are great. Super nice. Super helpful.
The surly young staff are unprofessional and need an attitude adjustment.
Overall though, very good.”
”Loved our stay. The hotel is really close to the ski fields and rental shops. Right in the center of town. It had a little kitchen which was great to make a cup of tea and toast in the morning. ”
”Loved our stay. The hotel is really close to the ski fields and rental shops. Right in the center of town. It had a little kitchen which was great to make a cup of tea and toast in the morning. ”
”The hotel is dated; however, the outdoor onsen is a great experience. Mr. Y. Onimaru at the Front Desk was very friendly and provided excellence customer services during our stay. The breakfast is a combination of Japanese and western style. It is very yummy. Our original booking was a traditional Japanese room but found out there is no shower/bathing area inside the room which was unexpected. Ms. Sato at the Front Desk helped and moved us to a Japanese/Western room the next day so we had...
”The hotel is dated; however, the outdoor onsen is a great experience. Mr. Y. Onimaru at the Front Desk was very friendly and provided excellence customer services during our stay. The breakfast is a combination of Japanese and western style. It is very yummy. Our original booking was a traditional Japanese room but found out there is no shower/bathing area inside the room which was unexpected. Ms. Sato at the Front Desk helped and moved us to a Japanese/Western room the next day so we had...