Allasbaari

Arvostelut: Taj Hotel & Convention Centre, Agra

5 out of 5
Taj Hotel & Convention Centre, Agra
Taj East Gate Road, Agra, Uttar Pradesh

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 480 kautta 938 arvostelua" "
Arvosana 8 - Hyvä. 290 kautta 938 arvostelua" "
Arvosana 6 - OK. 88 kautta 938 arvostelua" "
Arvosana 4 - Huono. 48 kautta 938 arvostelua" "
Arvosana 2 - Hirveä. 32 kautta 938 arvostelua" "

9,0/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Mandiliini

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ikimuistoinen yöpyminen
Hotelli täytti kaikki odotukset ja vielä paljon enemmän. Upea huone, jossa kaikki mitä ihminen mahtaa tarvita. Hotellin henkilökunta oli erinomaisen ystävällinen. Suretti, että viivyimme vain yhden yön.

10/10 Loistava

Chetan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location, rooms.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Mari

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Enjoyed staying at your hotel and it is very near to Taj Mahal
Yöpyi 1 yön huhtikuussa 2024
Rajesh Chakraborty vastasi 2.5.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Ricky Stephano, Rijswijk

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very kind emplyees.
Yöpyi 1 yön huhtikuussa 2024
Rajesh Chakraborty vastasi 29.4.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Chandan, Bellerose

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
When we checked into this Taj hotel we did not receive a clean room. I expressed this to the staff at breakfast and they went above and beyond to the point that they gave me an upgraded different room. I was appreciative of this gesture and it made us feel very welcome. Breakfast at this hotel is excellent - it is a must to include in your booking. Thank you Yogesh and Mayank for turning our experience around.
Yöpyi 2 yötä helmikuussa 2024
Rajesh Chakraborty vastasi 26.4.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Deepak

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Rajesh Chakraborty vastasi 15.4.2024
Dear Deepak, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Navin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wish I could have stayed longer. Property is very nice.
Yöpyi 1 yön maaliskuussa 2024
Tamal Chatterjee vastasi 31.3.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Sady

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Definitely recommend this hotel , about a good 10 min walk to the taj and very well worth it. Great pool as well .
Yöpyi 1 yön maaliskuussa 2024
Rajesh Chakraborty vastasi 25.3.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 OK

Jaswant

Hyvää: Siisteys
The fact that i wasnt alowd to take my Bose speaker into my room to listen to my music. I would not book this hotel again. They should have that on there website that you are not allowed to bring the speaker to the room. also thay want you to pay for room service everytime you ordered anything cannot charge it to the room.
Yöpyi 1 yön maaliskuussa 2024
Rajesh Chakraborty vastasi 21.3.2024
Dear Mr. Singh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We sincerely regret the inconvenience due to the refusal of room posting request of incidentals. We shall improve on this to ensure no future lapses. I wish to inform you that speakers are not allowed in the rooms as per the Hotel Policy. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

10/10 Loistava

michelle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Rajesh Chakraborty vastasi 23.3.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Alberto

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had the most amazing time, the property is beautiful and staff are warm and welcoming. The food was awesome and the room was really nice and clean. Will come back.
Yöpyi 1 yön maaliskuussa 2024
Rajesh Chakraborty vastasi 8.3.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

10/10 Loistava

OFELIA, STATEN ISLAND

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent place to stay 5 mind or less to see Taj Mahal but the neighborhood isn't that great
Yöpyi 1 yön helmikuussa 2024
Rajesh Chakraborty vastasi 25.2.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Rajesh Chakraborty vastasi 28.2.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 OK

Suresh

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Ground floor ambience is spacious and welcoming. They surprised us with white chocolate version of Taj Mahal replica. Gym is spacious and nice. Several restaurant options. On the cons side, floor hallway carpets were dirty and need professional cleaning. Room carpet area was dirty and needs cleaning as well. Shower drain was clogged. Overall, the Taj at Agra came across as a 3-star for its cleanliness and dated bathrooms.
Yöpyi 1 yön helmikuussa 2024
Rajesh Chakraborty vastasi 24.2.2024
Dear M, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Narinder

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Proximity to Taj Mahal,very safe , clean and quality restaurant
Yöpyi 1 yön helmikuussa 2024
Rajesh Chakraborty vastasi 14.2.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,Rajesh Chakraborty General Manager

6/10 OK

Jane

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Took one hour to check in. Carpet inside the room is stained . Towels are wear and tear
Yöpyi 1 yön helmikuussa 2024
Rajesh Chakraborty vastasi 14.2.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 Hyvä

??

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
깨끗하고 친절한 직원들. 조식은 종류가 많지 않고 비추
Yöpyi 1 yön helmikuussa 2024
Rajesh Chakraborty vastasi 11.2.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 Hyvä

Franchine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall, a nice facility. Unfortunately the area around is not spectacular. If I ever find myself in the location again, I would not mind staying at the Taj Hotel & Convention Centre
Yöpyi 2 yötä tammikuussa 2024
Rajesh Chakraborty vastasi 3.2.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Vikrant

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 2.2.2024
Dear Vikrant, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 OK

Julie

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
This property should not be rated five star….3 /4 at best. We checked out early due to this.
Yöpyi 3 yötä tammikuussa 2024
Rajesh Chakraborty vastasi 2.2.2024
Dear Ms. Zaveral,Thank you for taking the time out to share your valuable feedback in regards to your recent stay at Taj Hotel & Convention Centre, Agra. We believe that great relationships with our guests are based on the objective feedback that we receive, and our constant effort to meet and exceed their expectations based on the same. Please accept our sincere apologies for the not so good experience you had during your recent stay. Let me assure you that we will strengthen our processes to overcome these gaps.May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards

10/10 Loistava

andrepierre

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Rajesh Chakraborty vastasi 28.1.2024
Dear Guest,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Sam

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent in every area. Highly recommend this hotel to any one who is trying to visit Agra and see Taj Mahal.
Yöpyi 1 yön tammikuussa 2024
Rajesh Chakraborty vastasi 28.1.2024
Dear Sam,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Frederic

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Rajesh Chakraborty vastasi 24.1.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 Hirveä

zafir

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Terrible
Yöpyi 2 yötä joulukuussa 2023
Rajesh Chakraborty vastasi 24.1.2024
Dear Mr. Uddin, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be worked upon from both product and people aspect to ensure seamless experience in future. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

10/10 Loistava

Katharine Lear

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel with a very friendly, talented and professional staff. The rooms were extremely comfortable and the food and variety of dining areas were excellent! Simply the best!
Rajesh Chakraborty vastasi 11.1.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Manalisha

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beds could be improved. Bathroom is very small
Yöpyi 2 yötä joulukuussa 2023
Rajesh Chakraborty vastasi 9.1.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 OK

Somasundaram

Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 9.1.2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 OK

Sunaina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The staff was extremely courteous and helpful. The main lobby was clean and exquisite. Check in took about 45 minutes. Our room smelled musty and after waking up in the morning, we found our bedding, hair and clothes to be moist. There was water (condensation) dripping from the inside of the windows and room’s walls. There was clearly an issue with the air system in the room.
Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 29.12.2023
Dear Sunaina, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Roy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
great
Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 30.12.2023
Dear Mr. Roy, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Shubham

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 29.12.2023
Dear Shubham, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Kalpesh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent place to stay. Breakfast was included and it was very good. Very good staff and service.
Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 29.12.2023
Dear Kalpesh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Sanjib, Rochester

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Infinity pool at the top, programs by Subroto, morning buffet breakfast, lounge area and overall behavior and friendliness of all the employees were brilliant! didnt like- playroom area, few stuffs were outdated and while we were checking in we had to wait for over 15mins before someone entertained us.
Yöpyi 3 yötä joulukuussa 2023
Rajesh Chakraborty vastasi 24.12.2023
Dear Mr. Sanjib, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Payal

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We stayed for just 1 night but the hospitality was great! We were upgraded to a suite with lounge access which we loved. Everyone was very helpful. The decor and up keep of the place were impressive
Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 24.12.2023
Dear Ms. Payal, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Sharmila

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 22.12.2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 Hyvä

Anita

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good value for the money. Did not like how some staff (housekeeping, restaurant) urged us repeatedly to provide reviews of their service on travel site. We understand it’s important but it appeared quite aggressive. The housekeeping manager on our floor kept wanting to put additional toiletries that were neither wanted or needed while we were obviously busy with phone calls to family and recovering from the day’s activities.
Yöpyi 2 yötä joulukuussa 2023
Rajesh Chakraborty vastasi 21.12.2023
Dear Ms. Pullani, Greetings from Taj Hotel & Convention Centre, Agra! Thank You for writing to us. We are deeply concerned to read your feedback. We at Taj epitomize and prioritize guest privacy and feedback and its very unfortunate that an unusual experience of this sort has been encountered. Please accept our sincere apologies in this regard. We will incorporate trainings with immediate effect to ensure seamless experiences in future. May I request you to consider the recent experience as an aberration and not true reflection of our services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.With best wishes and regards,

8/10 Hyvä

Christopher

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall the stay was nice, but I wouldnt spend too many nights here. If your planning to see the Taj Mahal and surrounding tourist attractions I would see those and try to leave after one or two nights.
Yöpyi 3 yötä joulukuussa 2023
Rajesh Chakraborty vastasi 19.12.2023
Dear Mr. Christopher, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Shivraj

Yöpyi 1 yön marraskuussa 2023
Rajesh Chakraborty vastasi 19.12.2023
Dear Mr. Shivraj, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

ALOK

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 19.12.2023
Dear Mr. Alok, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 Hirveä

Sukhjeevan

Yöpyi 1 yön joulukuussa 2023
Rajesh Chakraborty vastasi 14.12.2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

6/10 OK

Nisha

Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 1 yön marraskuussa 2023
Rajesh Chakraborty vastasi 19.12.2023
Dear Ms. Nisha, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice and comfortable international hotel, walking distance from the Taj Mahal. I would give the restaurants 4 stars, but the hotel itself is 5 star.
Yöpyi 2 yötä marraskuussa 2023
Rajesh Chakraborty vastasi 14.12.2023
Dear Mr. David, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 Hirveä

Ankit

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön marraskuussa 2023
Rajesh Chakraborty vastasi 14.12.2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

6/10 OK

Caroline

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
More of a 4 * conference venue than 5 star hotel
If I was rating as a 4 star I’d give 4 out of 5 - breakfast was poor, little choice for those who don’t want spicy food for breakfast and nigh on impossible to get a pot of breakfasr tea, you need to find a suited manager to actually achieve this as no self vends apart from one dispenser of chai. The Infiniti bar/restaurant was good and best part about the hotel albeit pool itself freezing. Check in was efficient enough but more suited to delegates at a mass convention, which is the general ambience of hotel rather than a tourist 5 star. No problems with staff however
Yöpyi 2 yötä marraskuussa 2023
Rajesh Chakraborty vastasi 19.11.2023
Dear Ms. Knighton, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted with respect to Food & Service will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Padmanabhan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Rajesh Chakraborty vastasi 19.11.2023
Dear Mr. Padmanabhan, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Jordan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service was out of this world. Would recommend any traveler to stay here
Yöpyi 1 yön marraskuussa 2023
Rajesh Chakraborty vastasi 16.11.2023
Dear Mr. Jordan, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great way to end a trip
We enjoyed very much to end our trip in Agra at this hotel and even decided to stay an extra night. The rooftop pool with a beautiful view over Taj Mahal. The room and reception service was very attentive and efficient. The comfy beds in the Taj view room and always hot water.
Yöpyi 1 yön marraskuussa 2023
Rajesh Chakraborty vastasi 16.11.2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Debalina

Yöpyi 1 yön marraskuussa 2023
Rajesh Chakraborty vastasi 14.12.2023
Dear Ms. Debalina, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Paridha

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Amazing service and very courteous staff. Don’t miss the Noor-e-taj show by Subrata.
Yöpyi 1 yön marraskuussa 2023
Rahul Joshi vastasi 9.11.2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Marla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very comfy. Walking distance to Taj Mahal. And gorgeous infinity pool.
Yöpyi 2 yötä lokakuussa 2023
Rahul Joshi vastasi 8.11.2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Rahul Joshi vastasi 8.11.2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,