Thank you for the feedback, it helps us improve and provide better service. Kind regards,

Dear Thomas,Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a very nice stay and that our staff contributed to making your time with us enjoyable. It's wonderful to know that you found our facilities spotlessly clean and that the bed provided a comfortable night's sleep.We're also delighted that you enjoyed the tasty breakfast with plenty of choices. Your feedback is truly appreciated as we strive to provide a delightful and memorable experience for our guests.The proximity to the Fontana geothermal baths is a fantastic bonus, and we're glad you had the opportunity to enjoy that short stroll.If there's anything specific you loved about your stay or if you have any suggestions for how we can continue to make our guests' experiences exceptional, please feel free to let us know. We look forward to the possibility of hosting you again in the future.Warm regards,Aneta B.

Dear Latrice,Thank you for providing your rating, and I want to express my sincere apologies for not meeting your expectations during your stay. I'm truly sorry to hear that your experience fell short, and I appreciate your honesty in sharing your feedback.Your satisfaction is of the utmost importance to us, and we take your comments seriously. If there are specific areas where we can improve or if you have additional feedback that you'd like to share, please don't hesitate to reach out. We value your input and are committed to addressing any concerns to enhance the experience for our guests.I hope you would consider giving us another chance in the future. Your comfort and enjoyment are our top priorities, and we would love the opportunity to make things right.Thank you for bringing these matters to our attention.Warm regards,Aneta B.

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us on Oct 5, 2023. We appreciate your insights, and I want to extend my apologies for any inconveniences you experienced.I'm glad to hear that the check-in process was straightforward and that our location was convenient for your plans in Akureyri. However, I'm sorry to learn about the challenges you encountered with the room, beds, and bathroom. Your comfort is our top priority, and we regret if these aspects fell short of your expectations.I appreciate your feedback about the noise and cleanliness issues, including the presence of a sock from another guest. This is certainly not the level of service we aim to provide, and I will personally address these matters with our team to ensure improvements.Regarding the shared kitchen, we apologize for any inconvenience caused by the absence of kitchen paper. Your feedback helps us identify areas for improvement, and we'll take steps to address this oversight.We value your input, and we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,Aneta B.

Dear Guest,Thank you for taking the time to provide your feedback and rating. We appreciate your honest evaluation of your recent stay with us. I'm glad to see that there were aspects of your experience that were satisfactory.However, I also acknowledge the areas where we fell short, and I want to assure you that your comments are valuable to us. We take guest feedback seriously, and we will use your insights to address the issues you've mentioned and strive for improvement.If there are specific aspects of your stay that you believe could be enhanced, or if you have additional feedback you'd like to share, please feel free to reach out. We are committed to making adjustments to ensure a more positive experience for our guests in the future.Thank you for choosing us, and we hope to have the opportunity to better meet your expectations during your next visit.Warm regards,Aneta B.

Dear John,Thank you for providing your feedback and for sharing your rating. I'm truly sorry to see that your experience fell significantly below expectations during your recent stay.Your satisfaction is of the utmost importance to us, and I apologize for any shortcomings you encountered. We take your feedback seriously and will be thoroughly reviewing the issues you've highlighted to address them promptly and prevent them from recurring.If you're open to sharing more details about your experience or if there are specific areas where we can improve, please feel free to reach out. Your insights are crucial to us as we work to enhance the quality of our services.I appreciate your candid feedback and hope we have the opportunity to regain your trust during any future visits.Warm regards,Aneta B.