As a group of 9 travelling together we always knew that there may be some kick back from staff, however, we tried to make everything as simple as possible - all ordering the same drink at every drinks order at the bar or planning ahead and notifying the staff if we planned to do certain activities. The bar staff complained about having to simply make drinks and always hounding us for tips because ‘there are so many of you’. We were in general made to feel as though we were an inconvenience to the bar staff, especially those around the pool.
The food was another issue entirely, whilst they always had a vast selection to choose from, very little was palatable and most made a vast majority of our group physically unwell and we opted to eat out wherever possible.
The pools and beach were pleasant and the slides good fun. The entertainment team, and especially ‘engine(apologies that is probably spelt incorrectly), were the most welcoming and helped us organise many evenings of entertainment.
Overall I would say the hotel looks great and there are a few elements that are but these are so heavily let down by staff with bad attitudes and poor quality food, would I go again? No.
